Reviews for Hall Park Care Home

"I haven’t seen my Grandma for nearly a year due to restrictions and today saw her for the 2nd time this year. I was delighted to see that a member of staff was now Deputy Manager, she had been an absolute credit to your care home for many years now and looking after my Grandma. It’s great to see such great management."

Clair T
carehome.co.uk rating: 4.67 out of 5

"My mother was a resident at Hall Park care home for two years and during this time she was given wonderful care from all the staff. She was treated with dignity and respect at all times. The home had excellent communication with all the local health providers and were able to support my mother during times of medical need. The range of activities offered kept my mother stimulated and she was part of the home community, making many friends of both staff and residents. We felt that Mum's care was a very personalised service and communication to the family on all issues was excellent. Her room was always kept to a very high standard. Personal care was extremely good and as my mother developed more complex needs, these were met fully by the staff, including the use of specialist equipment. The food was always of a high standard, good variety and the presentation and the service of food in the dining room was excellent."

Robert N
carehome.co.uk rating: 5.00 out of 5

"My mother has been a resident since the start of 2020. All the staff we have met are friendly and professional, they are dedicated to the needs of the residents and are always happy to assist. Any concerns have been promptly communicated and resolved our satisfaction. The home is well decorated and is a comfortable place to visit. My mother settled in quickly and is clearly very happy with life at Hall Park."

Paul M
carehome.co.uk rating: 4.58 out of 5

"Under difficult circumstances, I have been impressed at the way I have been informed on a regular basis of the running of the home and updates on my uncle. The staff are all very caring and supportive and now we have been able to have garden visits they have ensured the safety of the residents, staff and visitors to a high standard. I can't thank you all enough."

H G
carehome.co.uk rating: 4.92 out of 5

"My wonderful mum has been at Hall Park Care Home for nearly three years. The care and dignity she receives are excellent. All the staff are so kind and caring. From the middle of June, the home put in place weekly garden visits, socially distance for 30 minutes. It has just been amazing to see her again. I applaud all the staff for their care and dedication."

S P
carehome.co.uk rating: 5.00 out of 5

"The care has been wonderful before and during the pandemic. I have been kept up to date with my father's condition throughout. The staff have been excellent and my father appears to be thriving well. My brothers and I would like to thank ALL the staff in the home for all their hard work and dedication."

B A
carehome.co.uk rating: 4.58 out of 5

"My mother has been resident for 18 months at Hall Park. It was not an easy transition for her or for her family members but within only a few months she adapted to her new way of living. She very clearly benefits from excellent care from the staff to whom we offer our grateful thanks."

Susan B
carehome.co.uk rating: 4.67 out of 5

"Communication between the staff and myself is very good. I am not sure this is always translated to communication between staff. Not always sure discussion points and requests regarding care are disseminated to all staff. Staff ensure mum is able to visit dad on the dementia floor regularly. I know staff keep my parents safe."

J L
carehome.co.uk rating: 4.58 out of 5

"The staff are very good with dad. The general area nad his room requires re-decoration and the carpets are worn and need to be replaced."

C G
carehome.co.uk rating: 3.58 out of 5

"My mother is well taken care of. She is happy with the care she receives, so am I."

Richard R
carehome.co.uk rating: 4.17 out of 5

"Hall Park Care Home is a peasant, modern environment for the residents. My mum particularly enjoys sitting in the garden where there are lots of trees. She does enjoy the activities (not the quizzes as she can't hear too well!). The meals are excellent. The staff are very helpful and friendly."

B S
carehome.co.uk rating: 4.33 out of 5

"During the lockdown, I have felt very informed about updates in the care home. Hall Park has been COVID free other than a case from a respite resident who didn't stay very long. Although visiting has had to be by appointment and outside, this has been satisfactory under the current circumstances. I feel that Hall Park as a care home overall is well overdue for an update which I hope Barchester will carry out in the near future."

Kay C
carehome.co.uk rating: 4.50 out of 5

"The home is great value for money. It is fairly priced, and my friend is very happy here. She has a nice clean and cosy room with an en-suite. The freshly cooked meals look amazing. Would highly recommend Hall Park to anyone."

Sam J
carehome.co.uk rating: 5.00 out of 5

"I am very happy with Hall Park but even more so since Barchester Healthcare have taken ownership. The home is now a lot cleaner, smells fresh and the meals are better and my Gran is so much happier in a happy home!"

Wendy H
carehome.co.uk rating: 5.00 out of 5

"I find Hall Park Care Home very clean and tidy and I have a lovely view from my bedroom window. I am well looked after by the team."

P B
carehome.co.uk rating: 5.00 out of 5

"Nan is happy, clean, tidy, friendly."

Paul B
carehome.co.uk rating: 4.50 out of 5

"I visit my auntie every week. She is happy and content here. It's nearly 5 years since she's been in and she says she can't fault them. The staff are caring, supportive and good fun. They have kept all the residents safe during this Covid outbreak."

Liz K
carehome.co.uk rating: 4.92 out of 5

"I have been visiting the home for many years as my mother-in-law was a resident. My aunt enjoys the meals. I know that the care and love of the carers is absolutely great."

Jacqueline B
carehome.co.uk rating: 5.00 out of 5

"This is very early days for a review but I have to say that they have been great so far. Very helpful and informative. They made things as easy as possible in what was a difficult time. I will certainly post further reviews as time goes on but thanks to the management and staff we are confident that you will look after our mum."

Vincent O
carehome.co.uk rating: 4.58 out of 5

"Since the arrival of the new manager at Hall Park, the care my parents have received has improved greatly. Prior to this, the home had had a temporary manager, and I was not informed or aware of how my parents were during Covid. It was an extremely difficult time. However, once he joined the home, I have been contacted weekly regarding my parent's health and well-being. Visits (garden) have been much easier to organise. More recently, my dad has deteriorated and the manager and his staff have been in constant contact with me to reorganise his care. I am delighted at this positive and inclusive style of management."

Sharon S
carehome.co.uk rating: 4.58 out of 5

"I just wanted to express my thanks for the provision of the pod. I visited Mum and Dad yesterday in the pod and found it to be a very positive experience. It was warm and bright, and the acoustics were excellent. The glass screen was so clean that I soon forgot it was there. I even managed to teach Dad to do a high five against it. A great facility in these difficult times. Thanks again and compliments of the season to all at Hall Park."

Colin S
carehome.co.uk rating: 4.00 out of 5

"Standards have definitely improved recently. Mum looks much brighter and mobile. She now looks well cared for resulting in a far more animated response when visiting. Very reassuring she is being stimulated and has individual attention if necessary. Thank you."

Roger G
carehome.co.uk rating: 4.83 out of 5

"The staff are all exceptional. The home is always clean, today and well looked after. The meals are freshly prepared and varied."

Alan B
carehome.co.uk rating: 5.00 out of 5

"The staff are always welcoming and friendly They are willing to help sort out any problems you are concerned about."

Anne R
carehome.co.uk rating: 3.83 out of 5

"I cannot fault the standard of care my Mum receives. There are always staff members about and they are all wonderful. The meals are lovely and have lots of variation. The home is comfortable and kept clean and tidy."

Lynn N
carehome.co.uk rating: 5.00 out of 5

"Staff are very caring and surroundings are lovely."

Sue K
carehome.co.uk rating: 4.17 out of 5

"My wife has lived at Hall Park for a few years. I am happy with the support and with all the staff at Hall Park. Thank you."

D S
carehome.co.uk rating: 5.00 out of 5

"In July, my mum celebrated her 100th birthday, and under these unusual circumstances, she had a fantastic day. All the staff went out of their way to make mum's day special; reception, carers, laundry and kitchen. We had the room decorated and a lovely buffet with our own hostess. My mum is so well looked after all the time, not just on her special day."

K B
carehome.co.uk rating: 4.92 out of 5

"I cannot fault the care and kindness shown to my mum - thank you."

Susan S
carehome.co.uk rating: 5.00 out of 5

"Mum moved here in January 2023 and has settled in well. The home is clean and presentable and staff seem friendly and professional although not always around to answer questions. I was hoping when we moved Mum here that there might be more communication between the home and family but as in the previous home, this doesn't happen. Overall, we are happy with Mum's care and would recommend Barchester Hall Park Care Home to others."

Sheila H
carehome.co.uk rating: 3.67 out of 5

"From the enquiry about my dad, to when he left after 2 weeks of respite, the care home staff were outstanding. Always welcomed with a smile and the offer of fresh coffee and pastries. All the staff were helpful with my dad and couldn't do enough for him. It was like a 5 star holiday for him. Thank you to the care home manager for all your advice and always there to have a chat. I cannot thank you all enough for all the care you gave my dad while there, you are all stars."

Samantha H
carehome.co.uk rating: 5.00 out of 5

"Mum has been at Barchester Hall Park Care Home for twenty months. She has advanced dementia and lives on Memory Lane. The staff are wonderful with her and there are always lots of activities happening to keep her entertained. She is very happy there. The staff also look out for my dad, who has milder dementia, when he visits Mum. The way they are both treated gives me peace of mind that I made the right choice. The home has recently undergone a major refurbishment and looks fantastic. I would certainly recommend Hall Park for anyone looking for a home for their loved ones."

Julie B
carehome.co.uk rating: 5.00 out of 5

"The home has been very kind to my mum as she entered residence at the home. The transition was smooth and they have been very supportive. The care, to date, has been good, considerate to my mum's needs and compassionate towards the family."

Rachael R
carehome.co.uk rating: 4.92 out of 5

"My mum celebrated her 104th birthday at Barchester Hall Park Care Home and had a fantastic day. The staff wanted her to receive at least 104 birthday cards and arranged with local nurseries and schools to make some. Along with the family and their contacts, Mum managed to get over 300 cards and we spent the afternoon opening them all, we had glitter everywhere. (The staff did a brilliant clean up afterwards). The home arranged for a couple of local nurseries to visit and bring birthday greetings and sang to her, also a performance of a musical was arranged, followed by a carol singsong. The family arranged for the local news to come along and film the day. The recording was shown the following day, lovely for Mum whilst promoting Hall Park. Mum had an emotional, enjoyable but tiring day and loved all the attention and her cake (made by the home's chef). Thank you Hall Park staff and residents for all that you did to make the day so special."

Hillier J
carehome.co.uk rating: 4.92 out of 5

"Mum and Dad have been at Barchester Hall Park Care Home for five months now. From our first contact with the home, we were made to feel very welcome. All the staff are very friendly and helpful and there is a lovely atmosphere. Many of the staff have been there for several years which says a lot. I come from a nursing background so have high expectations of the care and can confirm the care provided is excellent. The staff, as well as looking after Mum and Dad. always enquire how we are when we visit and are always on hand to provide advice or support. The home is currently undergoing a major refurb and we have been kept up to date on progress."

Mel S
carehome.co.uk rating: 4.83 out of 5

"A lovely team that looked after my grandad, he felt comfortable at hall park and was well looked after. Granddad used to love hot chocolate as his hot drink, the team would panic when they ran out and someone would go to the shop to get more. He used to say he felt like a VIP and he didn't know what he had done for them to be so nice."

K G
carehome.co.uk rating: 5.00 out of 5

"Great, friendly staff."

Michael E
carehome.co.uk rating: 3.92 out of 5

"We are very happy with Barchester Hall Park Care Home, there were a few teething problems at first but were resolved very quickly. We find the carers and management to be very professional and very caring of Mum. So overall, my sister and I are very happy. Mum has memory issues and gets lonely sometimes but carers are always checking on her and trying to persuade her to join in with activities."

Dee W
carehome.co.uk rating: 5.00 out of 5

"Since my father has been here, he seems more content. All the staff are helpful and keep me informed of all things concerning my father."

David H
carehome.co.uk rating: 5.00 out of 5

"Mum's now been at Hall Park for a couple of months and has settled in really well. All the staff are kind, caring and helpful and nothing seems too much trouble. Mum's encouraged to join in with the arranged activities, where she does her best, bearing in mind her poor sight and impaired hearing. I asked for a copy of the weekly activities programme and found this very helpful to both give Mum a heads up about what's on and find out what she's been up to between phone calls. Mum says the food is excellent (she loves her cream cakes and ice cream) and says she can't grumble about anything and nor can I."

Paul G
carehome.co.uk rating: 4.92 out of 5

"I find the home very clean and tidy the staff are very friendly and helpful nothing is too much to ask for. The residents all appear to be happy and well looked after and if I was ever I was to go in to care this place would be on top of my list to go to."

William P
carehome.co.uk rating: 5.00 out of 5

"There is always a happy, welcoming atmosphere when I visited my relative. The home is light, airy and comfortable. Whilst my relative does not always partake in activities, the staff always interact with residents. On good days, my relative and I enjoy walking in the garden and looking at the plants growing in spring and summer; the garden is very colourful. There is always something being celebrated when I visit. My relative is very happy at Hall Park. Thank you to all the staff."

P B
carehome.co.uk rating: 3.92 out of 5

"Deciding to have a break from caring for my parent full-time myself was very difficult. I looked at several care options before approaching Barchester Hall Park Care Home for respite when I was encouraged to firstly visit Hall Park. I was made very welcome and the home was very calm and looked very clean. I was introduced to staff and residents, all appeared happy and very friendly. The decoration was nice. Carers came to visit my parent and I, in our home. I was very reassured the setting would be able to care for my parent. They did a thorough assessment on their needs. Currently, I have extended respite, my parent is very happy at Hall Park."

Amanda H
carehome.co.uk rating: 4.92 out of 5

"The staff are always friendly and attentive. Grandad is always happy and enjoys the food and company."

Elaine B
carehome.co.uk rating: 4.83 out of 5

"The staff are very caring and supportive. Always welcoming and professional. The meals look appetising and always a choice of meals. My mother-in-law is happy here and has lived here for over 2 years. I would highly recommend this care home."

Valerie M
carehome.co.uk rating: 4.42 out of 5

"I am pleased with everyone and everybody is looked after well."

E K
carehome.co.uk rating: 4.83 out of 5

"The staff at Hall Park have been superb at looking after my mum. It’s a massive adjustment for somebody who has lived independently to move into care. Everyone at Hall Park has helped the process be as smooth as possible. Many thanks to all of you."

Keith W
carehome.co.uk rating: 3.67 out of 5

"The staff at the care home are probably the best carers in Nottingham and the staff treat the residents with respect. They know how to treat everyone and they keep everyone entertained and are lovely humans to be around."

Kiya M
carehome.co.uk rating: 5.00 out of 5

"Unfortunately, my mum experienced an unexplained collapse. The team's response was swift and thorough. An ambulance was called, and we were informed. The information received was very detailed and calmly delivered. On our subsequent visit, the ambulance was in attendance. Happily, my mum has already started to recover and was well enough to be left at the care home. The staff showed genuine care and empathy towards both my mum and us as a shaken family. Thank you so much."

J F
carehome.co.uk rating: 4.33 out of 5

"We would like to thank all the staff at Hall Park for the amazing Mother’s Day afternoon tea. We were taken back with the kindness and the trouble they took for the beautiful decorations of the room and tables plus the food it brought a lump to my throat, my mum was so happy and so were we. Fantastic work from all the staff and management. Thank you."

Christine P
carehome.co.uk rating: 5.00 out of 5