Reviews for Hundens Park Care Home

"I visited Barchester Hundens Park Care Home as there was room availability on an eight bed, all female complex care ward in September 2024. I instantly had a good gut feeling that this was going to be a good setting for my wife and she would finally receive the personal care and interaction with carers/nurses and support staff. The ward is small and permanently staffed with a nurse and a minimum of two carers and now believe my wife is now receiving the support and care that was lacking in other care homes that she has resided in. My wife receives plenty of interaction from the staff in the home and excellent personal care from the ward staff. She is bathed if not every day or every other day and is always nicely dressed when I visit her and this makes my day when I walk on the ward and see her happy and smiling and greets me with open arms. I am now starting to get myself sorted out mentally knowing my wife is receiving excellent care. Thank you Hundens Park."

John H
carehome.co.uk rating: 4.75 out of 5

"Overall, happy with the care provided for my wife in the situation we are in. Thank you."

Trevor C
carehome.co.uk rating: 4.92 out of 5

"I visited Barchester Hundens Park Care Home as there was room availability on an eight bed, all female complex care ward in September 2024. I instantly had a good gut feeling that this was going to be a good setting for my wife and she would finally receive the personal care and interaction with carers/nurses and support staff. The ward is small and permanently staffed with a nurse and a minimum of two carers and now believe my wife is now receiving the support and care that was lacking in other care homes that she has resided in. My wife receives plenty of interaction from the staff in the home and excellent personal care from the ward staff. She is bathed if not every day or every other day and is always nicely dressed when I visit her and this makes my day when I walk on the ward and see her happy and smiling and greets me with open arms. I am now starting to get myself sorted out mentally knowing my wife is receiving excellent care. Thank you Hundens Park."

John H
carehome.co.uk rating: 4.75 out of 5

"Overall, happy with the care provided for my wife in the situation we are in. Thank you."

Trevor C
carehome.co.uk rating: 4.92 out of 5

"I cannot even begin to praise the staff of Hundens Park. Their commitment to the care of my husband has exceeded my expectation beyond my imagination and knighthoods would not even cover the support, care and consideration of all residents and families of residents they look after. Keep on doing what you are doing, you are all amazing."

Nicola G
carehome.co.uk rating: 5.00 out of 5

"First class home and service."

Terry L
carehome.co.uk rating: 5.00 out of 5

"Mum was a resident for 2 years, and during that time she was treated with respect and dignity, in a loving, caring, professional way. The surroundings were perfect for my mum's needs, and as Mum could at times be challenging, it never ceased to amaze me the patience showed towards her. During my mum's last weeks over this lockdown period, I have felt confident and reassured that Mum received the best possible care. I would just like to say a huge thank you to everyone."

Janice W
carehome.co.uk rating: 4.33 out of 5

"Hundens Park Barchester Care Home in Darlington looked after my nana for just over three years. All I can say is she was looked after so well by very caring staff who became like friends and looked after us as a family too when we visited her. We as a family miss Nana so much, but I have to say miss all the staff too. Highly recommended."

Julie D T
carehome.co.uk rating: 5.00 out of 5

"My mother and father were both residents needing 24 hour care. Myself and my brother cannot praise staff at Hundens highly enough. Not only was the medical care second to none, all aspects of Mam and Dad's wellbeing was considered. Empathy shone through in such a genuine manner. All staff were amazing, in the four weeks Mam and Dad were there, staff had really taken great care to understand and deal with their needs. Mam and Dad sadly passed away in less than 24 hours of each other, it was expected but we were kept informed throughout with enough information to be there when they passed away. The whole team were faultless in their work. Thank you one and all. Your care of our parents meant so much to us. We would recommend this compassionate and professional care home to anyone."

Lynne J
carehome.co.uk rating: 4.50 out of 5

"I was very impressed with the level of care my mother received. Unfortunately she was only in the home for 2 weeks before she died. She was great with kindness and respect. She received first rate care. Someone even sat with her all night before she passed. The gardens are beautiful, my Mam really enjoyed the gardens. I was not sure about a nursing home for Mam but once the decision was made we knew we had made the right choice. Thank you."

Colin H
carehome.co.uk rating: 4.17 out of 5

"My grandad has settled into the home really well. As a family, we feel that all of his care needs are being met effectively and efficiently by all care staff. The care home have been a great support for my nana and showed understanding and empathy when she comes to see my grandad on a daily basis. Overall we are happy as a family with the care that is being given."

Sarah J
carehome.co.uk rating: 5.00 out of 5

"My sister was admitted to the care home in December 2018. My sister passed away after only been a resident for 7 days. During those 7 days, my sister was treated with the utmost compassionate care by every single member of staff. The staff treated all the family with the same compassion, nothing was too much trouble for them and we are a big family, visitors were constant those 7 days. We were always made to feel at home, coffee and biscuits were constantly provided along with tissues and kind words when we cried, we cried a lot. All the family feel blessed that my sister passed away in such lovely surroundings and we would without hesitation recommend this lovely care home to anyone who asks. I wish to express my personal thanks to everyone single member of staff, it is a fabulous team, they should be very proud of themselves."

Melanie B
carehome.co.uk rating: 4.58 out of 5

"We were lucky enough to visit the care home with a small group of children from Darlington College Child Care Centre. We were made to feel very welcome, with the staff ensuring the children felt comfortable and informed regarding what happened at the home. We were given a guided tour explaining to the children the extensive activities some of the residents were able to enjoy. The home is beautiful with lovely gardens and an amazing team caring for the residents with compassion and dignity. Thank you for allowing us to visit and we are looking forward to coming back at Christmas time when we can hopefully sing some Christmas songs for you all."

Amanda D
carehome.co.uk rating: 4.58 out of 5

"Putting a parent into a care home is a very difficult decision, lots of guilt and sadness, so I am pleased to be able to say that the decision to choose Hundens Park was the right one. From the moment Mum arrived she has been treated with nothing but dignity and respect. Whilst the facilities are fine the biggest asset that the home has is its staff. They are kind, respectful and trustworthy. Nothing is too much trouble and their care and compassion extends to us as a family. Thank you."

Ruth B
carehome.co.uk rating: 4.00 out of 5

"Care is generally good. Car parking can often be a problem when training days are being held (frequently). There is space to extend the car park - currently, the staff probably occupy 80% of existing space. Sometimes it's difficult to find a member of staff on arrival. The recent new manager has made a big improvement to the home."

L S
carehome.co.uk rating: 3.83 out of 5

"I have found that my husband has been very well looked after by all members of staff. The home has a very homely atmosphere and is very friendly when visiting, I have no complaints at all and would recommend this home to anyone."

B C
carehome.co.uk rating: 5.00 out of 5

"Words cannot express the gratitude and appreciation l feel for the unquestionable loving care and support given to my mum in law at all times throughout her stay."

Denise H
carehome.co.uk rating: 5.00 out of 5

"Met the Manager and Staff in February 2017 when my mum was first transferred to the home. Visiting from the USA, I was back home to make sure my mum was placed comfortably in a new care home. I cannot begin to speak more highly of the management and staff at this home. They have gone the extra mile to make sure my mum is cared for. Relatives and friends visit weekly and send me news on her care and it is the best I could hope for - being so far away I do rely on their reports, but to add to this I can contact my mum via Face time and I am so pleased that the manager has arranged this. This place is the best and everyone who works there should be proud!"

Sandra S
carehome.co.uk rating: 4.58 out of 5

"Couldn't fault the place, absolutely fantastic. The staff are all lovely."

B T
carehome.co.uk rating: 4.58 out of 5

"Outstanding care, staff, management and home, I couldn't summarise our experience better. I have working knowledge of the care home industry and was so pleased Hundens Park could cater for our beloved friend and his wife during what would be their final journey together. The care, attention and dignity our friend received was outstanding. The manager and his team are a complete credit to the home and industry - I wish every provider could see the standard of care and attention that is provided at Hundens, and use this as the benchmark for all homes."

Dina C
carehome.co.uk rating: 5.00 out of 5

"First and lasting impression of a home offering and providing honest care to clients and families. Staff approachable, friendly and caring, environment warm and welcoming. Very nice well done to the manager and staff. Thank you."

R P
carehome.co.uk rating: 4.56 out of 5

"The staff are first class as nothing is a trouble to them. They are very caring and respect the privacy of patients. Whatever you want, they try their best to provide. All very caring people."

Kevin S
carehome.co.uk rating: 5.00 out of 5

"Having already experienced dementia care elsewhere your service is superior in all activities associated to providing a dignified and caring service, also across the catering provided for residents. Every member of staff demonstrates a high quality and caring service, ever mindful of the individuals preferences and limitations. This is also extended to visitors with an open and friendly manner. Where incidents occur, information and action is taken directly, provided to the appropriate person. An area for improvement is to provide some interactive activities where residents are involved eg. armchair exercises."

R L
carehome.co.uk rating: 4.67 out of 5

"I find the staff very attentive and caring. The food is of high quality with plenty of choice. A nice, bright, warm atmosphere which adds to the friendly environment."

R K
carehome.co.uk rating: 4.50 out of 5

"My husband was diagnosed with dementia ten years ago. We have been together since we were teenagers, sixty years ago. At first, his decline was slow but a year ago he went into a care home. However, recently due to his deteriorating condition. he was moved to Barchester Hundens Park Care Home. I was very worried and apprehensive as I wasn't sure how he would cope with the change. I needn't have worried. He has settled in well and is happy. His room is spacious and now with some familiar pictures and furniture, it is like home to him. I love the light, airy, clean look of every area and the staff are so friendly, welcoming and caring. I cannot praise them enough. It has given me peace of mind and much comfort. It isn't easy adjusting to a life on your own after so many years together but now I know he is happy and well cared for I can stop worrying about him and enjoy life."

Margaret W
carehome.co.uk rating: 4.58 out of 5

"Excellent support for my mam, the care is first-class, the room is clean, the facilities are good, the support for her medical needs has been great. They also provide secondary support for my dad when he visits, just checking he is ok and giving him a coffee on his visit. My mam has been in the Barchester Hundens Park Care Home now for over three years and we have no complaints at all."

Scott C
carehome.co.uk rating: 5.00 out of 5

"Excellent staff, good care and support. Nice room - all help is greatly appreciated. Thank you."

J K
carehome.co.uk rating: 4.83 out of 5

"The home is wonderful. The building could be the 'best' hotel. The staff, from the wonderful cleaners to the brilliant manager, would be very hard to beat. The welcome, smiles and professional attitudes are rare in any environment but the happiness your staff express is phenomenal. I am very blessed to have my husband nursed with such care and love. After fifty-three years of marriage, I never though such a parting would ever be so joyful. I know if I die tomorrow he will be loved and cared for."

Veronica B
carehome.co.uk rating: 5.00 out of 5

"Since Mum went to stay at Hundens in May 2022 staff were absolutely excellent with her. They treated her with respect and compassion. I felt she wasn't just 'another' resident but a treasured and valued individual. Her last month there before she passed away all staff went above and beyond my expectations to care for her and make her comfortable. In addition, they were very caring and compassionate to me during the difficult time. I highly recommend Hundens Park."

Janet R
carehome.co.uk rating: 5.00 out of 5

"My mam has been at Barchester Hundens Park Care Home in the Swanton unit for one and a half years. I did not think she would settle when she first arrived there. With the care of all the nurses and carers, she seems happy in her own little world. The staff are very kind to Mam and myself. I have 52 miles to travel to see her, so in the beginning I was very worried with her being so far away but I now know she is being well looked after, I am happier."

Julie R
carehome.co.uk rating: 3.92 out of 5

"My mum has been in Barchester Hundens Park Care Home for five weeks. All the staff are amazing, the care my mother is receiving is exceptional. The home is well-kept, clean and tidy. I honestly can not find fault with anything."

Carol H
carehome.co.uk rating: 4.58 out of 5

"Great staff, always happy to take the time to answer my questions. Always communicate when there has been a change to my brother's health and requirements. I am genuinely confident that he is being given great care and respect and all efforts are being made to protect his dignity given his circumstances."

Simon R
carehome.co.uk rating: 4.17 out of 5

"I cannot fault this care home. It's clean and tidy, and the staff are very professional, caring and friendly. My mam, who has been there for just over a year, has been looked after so well by the caring staff, and nothing is ever a problem for them. I would recommend this care home to anyone and would like to say a big thank you to every member of staff. They should all be very proud of themselves."

I R
carehome.co.uk rating: 5.00 out of 5

"I could not be happier with the care my father has been given by Hundens Park. The staff are outstanding and really care about the residents. I feel confident he is in good hands and can't thank the staff enough for the amazing job they have done, keeping him safe through this difficult time."

Lisa S
carehome.co.uk rating: 4.92 out of 5

"My grandma resided with Hundens Park Care Home for a short couple of weeks. From the day they said that they would be able to take her, my grandma was thrilled and the happiest we had seen her in weeks after her cancer diagnosis. Hundens Park welcomed my grandma with open arms and immediately felt like she was part of a family which again, welcomed us and we were made to feel part of the family. My grandma sadly took a turn for the worst and unfortunately passed away but the care from this home was unbelievable! We will never be able to thank Hundens Park enough for their work, kindness and sheer respect! They allowed us to stay with grandma day and night and I can truly say that they have the best team! I would like to take this opportunity to thank each and every member of Hundens Park for their kindness! You made my grandma very happy and she really did feel at home! The food was fantastic and the care, safety and cleanliness of the home were amazing! Would definitely recommend!"

Courtney T
carehome.co.uk rating: 4.17 out of 5

"My mother has very advanced dementia. Hundens Park was recommended due to the high level of care she needed. They were the only home local to us that could provide that level. They are amazing with her; she is supported, cared for and loved, even by a team that has taken the time to get to know her. The meals are healthy and plentiful. It really is a home-from-home. Highly recommend it."

R K
carehome.co.uk rating: 4.58 out of 5

"I cannot fault this care home at all. It's clean, and the staff are just wonderful with my mum, who has been with them a few years. She suffers with dementia, and although she cannot recognise me now or make her needs known, the care the staff give her is just wonderful. They are so loving and patient with her. It really is wonderful to see. I know my mum is getting 110% care where she is and trust the staff with her implicitly. I really can't praise the staff here highly enough."

Sarah B
carehome.co.uk rating: 4.17 out of 5

"I have found the home a very friendly place where my husband is very well cared for. Nothing is too much trouble for the staff to help him. All the staff are brilliant and very caring. My husband and I are very happy with everything."

Audrey H
carehome.co.uk rating: 5.00 out of 5

"My mum has been a resident in Hundens Park's Swanton Suite for a small number of ladies with advanced dementia symptoms since August 2019. She is cared for with respect and understanding by the staff team. Sadly due to dementia she suffers with some challenging issues around her physical and mental health and as her daughter I just can't express how grateful I am for the specialist care Mum receives. Although Mum sadly no longer recognises us, and is unable to express her needs, it's a comfort to know that she is cared for with kindness, understanding and nursing skill. This level of care for vulnerable elderly people is difficult to find and I am so thankful that we found this brilliant home. During the pandemic, keeping Mum and the other ladies in her unit safe has been an exceptional achievement and I would like the staff team to know how much we appreciate their skill and dedication."

Kate
carehome.co.uk rating: 5.00 out of 5

"Dad moved into Hundens in Sept 20 where he immediately settled in. Whilst we have not been able to visit him in the home due to Covid-19, we are confident that Hundens is well maintained and the residents well looked after by all staff. It has been very difficult not being able to settle Dad in ourselves but the staff at Hundens have been wonderful in supporting him and the family every step of the way. They have answered our many questions and gone out of their way to help us have as much contact with Dad as possible. Garden visits in Aug/Sept and more recently we have been able to chat to dad via Video Call, organised by Dad's carer, from which we can see he appears to be happy and settled. The staff are genuinely fond of Dad and manage him very well. The family, especially our Mam, have been given peace of mind that Hundens is the home for him and we are very happy with his care. The answers are based on our garden visits and video chats as we have not been inside due to Covid restrictions."

Steph A
carehome.co.uk rating: 4.17 out of 5

"My dad resided here for about 18 months. From him arriving at Hundens Park Care Home he settled immediately which settled me, he suffered vascular dementia by the time he moved here he was quite bad. So to see him smile again was a great feeling for us as a family. Towards the end of his life, we were in the coronavirus pandemic so we couldn't visit him at all from March, we managed a garden visit at father's day, but through the three months I would get pictures from one of the carers of my dad and he was always smiling. When he took really poorly it was a great comfort for us to know that the staff really cared and he was never left alone through the tough days. Overall this home was a happy place for my dad as it was the only place he didn't try to escape! The staff are special people especially one carer, who travelled 1hr 30mins by bus and train to attend my dad's funeral. I would recommend this home."

Paula B
carehome.co.uk rating: 4.42 out of 5

"Sadly in the national lockdown, my husband was moved from his care home to Hundens Park, I say sadly because I couldn’t be with him through this transition and I was very concerned and upset for him, however, the staff have been amazing, I get so many FaceTime calls each week and phone calls when he wants to speak, all on one of the staff member's personal phones, and if the staff member is reading this, I really cannot find the right words to express the deep gratitude I feel for you, you have made this whole awful experience the best it could have been, with or without Covid. I know my husband is challenging but I honestly wouldn’t want him with anyone else, we love you even though we hardly know each other. Thank you for taking such great care of him and thank you to Hundens Park for the wonderful facility, I can see how happy being there has made him. For reference my husband has complex needs, he has Parkinson’s, dementia and mobility issues, he is a challenging character, to say the least!"

Janet B
carehome.co.uk rating: 5.00 out of 5

"My mam loves it here now, she has dementia so at first she wanted to go home, but the staff were so patient and helpful. We had all her things put in her room, even the internet, T.V on the wall. They helped her settle in, cut her nails and painted them, talked to her, gave her help even when she did not know she needed it, like changing her, washing her face, giving her lots of drinks. She loves the food."

Jane H
carehome.co.uk rating: 4.92 out of 5

"My husband was diagnosed with dementia ten years ago. We have been together since we were teenagers, sixty years ago. At first, his decline was slow but a year ago he went into a care home. However, recently due to his deteriorating condition. he was moved to Barchester Hundens Park Care Home. I was very worried and apprehensive as I wasn't sure how he would cope with the change. I needn't have worried. He has settled in well and is happy. His room is spacious and now with some familiar pictures and furniture, it is like home to him. I love the light, airy, clean look of every area and the staff are so friendly, welcoming and caring. I cannot praise them enough. It has given me peace of mind and much comfort. It isn't easy adjusting to a life on your own after so many years together but now I know he is happy and well cared for I can stop worrying about him and enjoy life."

Margaret W
carehome.co.uk rating: 4.58 out of 5

"Excellent support for my mam, the care is first-class, the room is clean, the facilities are good, the support for her medical needs has been great. They also provide secondary support for my dad when he visits, just checking he is ok and giving him a coffee on his visit. My mam has been in the Barchester Hundens Park Care Home now for over three years and we have no complaints at all."

Scott C
carehome.co.uk rating: 5.00 out of 5

"Excellent staff, good care and support. Nice room - all help is greatly appreciated. Thank you."

J K
carehome.co.uk rating: 4.83 out of 5

"The home is wonderful. The building could be the 'best' hotel. The staff, from the wonderful cleaners to the brilliant manager, would be very hard to beat. The welcome, smiles and professional attitudes are rare in any environment but the happiness your staff express is phenomenal. I am very blessed to have my husband nursed with such care and love. After fifty-three years of marriage, I never though such a parting would ever be so joyful. I know if I die tomorrow he will be loved and cared for."

Veronica B
carehome.co.uk rating: 5.00 out of 5

"Since Mum went to stay at Hundens in May 2022 staff were absolutely excellent with her. They treated her with respect and compassion. I felt she wasn't just 'another' resident but a treasured and valued individual. Her last month there before she passed away all staff went above and beyond my expectations to care for her and make her comfortable. In addition, they were very caring and compassionate to me during the difficult time. I highly recommend Hundens Park."

Janet R
carehome.co.uk rating: 5.00 out of 5

"My mam has been at Barchester Hundens Park Care Home in the Swanton unit for one and a half years. I did not think she would settle when she first arrived there. With the care of all the nurses and carers, she seems happy in her own little world. The staff are very kind to Mam and myself. I have 52 miles to travel to see her, so in the beginning I was very worried with her being so far away but I now know she is being well looked after, I am happier."

Julie R
carehome.co.uk rating: 3.92 out of 5

"My mum has been in Barchester Hundens Park Care Home for five weeks. All the staff are amazing, the care my mother is receiving is exceptional. The home is well-kept, clean and tidy. I honestly can not find fault with anything."

Carol H
carehome.co.uk rating: 4.58 out of 5