Reviews for Hunters Care Home

"The staff have looked after mum extremely well over the last few weeks. Mum feels comfortable and warm. She can't eat much but the nurses try to offer her various choices to tempt her. Mum has so enjoyed her baths and showers."

L A
carehome.co.uk rating: 4.67 out of 5

"Throughout mum's respite stay, she has felt secure and cared for. She has maintained as much independence as possible whilst still being fully supported by the very caring staff. Unfortunately, a Covid outbreak during her stay meant too much time in a relatively small bedroom, but apart from that she has enjoyed and been encouraged to participate in a variety of activities. The whole team have been supportive and flexible during a difficult time for our family."

K T
carehome.co.uk rating: 4.67 out of 5

"My dad went into Memory Lane at the end of December 2022, and my mum went into the general area in January 2023. It was an extremely stressful time for us all, but the care of the staff made it a better experience. From the manager down, the staff are very empathetic and caring. My parents are very well looked after and safe, which made the tough decision to put them in care easier."

Sue F
carehome.co.uk rating: 4.83 out of 5

"The general manager has been a delight to deal with, nothing is too much trouble and he is immediately responsive. My mother was a very reluctant arrival but is settling well and engaging with everything. The home is beautifully appointed and my parent's room is very comfy and modern. Delicious food, which I am looking forward to sampling! Fantastic activities and a really active on social media so we can see our folks enjoying everything! Such a relief - thank you!"

Carrie T
carehome.co.uk rating: 4.92 out of 5

"Restful break, nice to be spoilt, would strongly recommend."

Jack F
carehome.co.uk rating: 5.00 out of 5

"My 97 yr old father with dementia had an emergency admission on the afternoon of 23.12.22 - having contacted the care home only that morning. The manager came and assessed him immediately and arranged for transport to pick him up. He was admitted to a clean room with good facilities. His clothes and belongings were immediately tagged. The nursing staff looking after him were kind and attentive and cheerful. They made him comfortable and undertook regular observation. On 25.12 he was ready to come to us for Christmas lunch by 10.30 am. Unfortunately on the evening of the 27th, he deteriorated further. He required quite a lot of input from the senior nurses overnight, who arranged for him to be seen by the paramedics and then the on-call doctor for the area. The family had already decided that aggressive treatment was futile in my father's case - so he remained in the nursing home receiving exemplary end-of-life care. We were made to feel welcome and were able to stay until he died."

Rupert B
carehome.co.uk rating: 4.50 out of 5

"Cannot express how well we have been looked after. The staff are excellent we came for a two-week respite and feel so much better. Look forward to coming again. Thank you so much."

Doreen F
carehome.co.uk rating: 4.83 out of 5

"My mother spent the last 6 months of her life at Hunters Lodge. She had just lost her husband and had become very confused and upset. She came for respite care initially but we knew she couldn't cope alone in her apartment. She moved to Hunters permanently to be near me and had a beautiful newly refurbished room which opened out onto the courtyard. She loved the outdoors so much and this was really important for her. She had a lovely summer in the courtyard, eating outside and socialising with her new friends. She had really started to settle, join in activities and make friendships. From the beginning, all the staff were amazing caring and welcoming to my mother and us. It was good to know she was safe, warm and well-fed. Hunter's lodge is a very special place because of the wonderful staff. They cared so well for Mum and since her death, they have also cared for me."

H S
carehome.co.uk rating: 5.00 out of 5

"We would like to say a big heartfelt thank you to everyone who knew and cared for our lovely Dad on Memory Lane, who sadly left us all on Thursday 1st September. His long struggle with dementia is finally over but his spirit will live on. My Dad received so much love and respect from everyone, it will never be forgotten. Hunters became his home but you all became his second family, he loved you all as did we. It takes somebody special to do the job that you all do. You can't learn it from a book, it's either in your heart or not. You are all amazing people and we will miss seeing you all. Thank you again for everything that you did for Dad and for your massive support and kindness when he passed away."

Marie M
carehome.co.uk rating: 4.58 out of 5

"Hunters Care Home provided care for my mum in what turned out to be the last week of her life. We knew when organising a place for her it would be end-of-life care, and the home manager was so supportive and helpful in guiding me through the process. They responded quickly to my mum's needs and went above and beyond to speed up her admission. Once at Hunters, the staff were so caring and compassionate and were happy to respond to any requests. They treated my mum with care and respect and made me feel comfortable in what was an incredibly difficult and emotional time. I can’t thank the staff enough; they do an amazing job, and the management was so supportive and responsive. I would recommend them without hesitation."

S B
carehome.co.uk rating: 4.42 out of 5

"I had a wonderful time. Everything was "fine", but one is always glad to be in your own home. I cannot complain."

R F
carehome.co.uk rating: 5.00 out of 5

"The kindness, dignity and support that the staff at Hunters Care Home gave to my step mum was amazing and also to the family. We will forever be grateful to the amazing care she received. Above all, they gave time to her and us, and there was always someone to listen. Thank you."

Lesley P
carehome.co.uk rating: 5.00 out of 5

"The staff and management worked extremely hard to ensure my mum had a smooth transfer into the care home during a very difficult time when Covid-19 was causing so many problems. Solutions were found to all the complex problems done in a professional and extremely sensitive manner. Thank you so much for caring."

T A
carehome.co.uk rating: 5.00 out of 5

"When I visited Hunters Care Home to look around, I was impressed by the lovely receptionist who was both friendly and helpful. They have continued to be so throughout Mum's stay and it makes a large impact to be greeted by someone so kind. Everyone else has been similarly generous with smiles and help. Congratulations to a great body of staff."

L H
carehome.co.uk rating: 4.50 out of 5

"My 98-year-old mother needed to have respite care and took advantage of a three for two weeks offer. This was to give my 98-year-old father a break - it was pleasing to see strict adherence to Covid precautions, which did not waver. My mother was encouraged to join other residents at mealtimes and for activities, which she declined. She was well-fed, warm and cared for by everyone from the management, receptionist, care staff, cleaners, maintenance men, catering and hairdressers and, in fact, everyone she came into contact with. Although she was reluctant to come, I think she will be back sooner rather than later."

Ann L
carehome.co.uk rating: 5.00 out of 5

"My mother-in-law came in for respite for 3-weeks. We were very impressed with the home. All of the staff were well led by the home manager. The home is in lovely surroundings and is clean and very homely. The food is excellent. Overall we were very impressed and no doubt should the need arise will return."

K W
carehome.co.uk rating: 4.92 out of 5

"We are grateful to all of Hunter's staff for making the last three and a half years of my brother's life comfortable. We are particularly grateful for the professional care that he received together with immense kindness of Hunter's team during the last few months."

T J
carehome.co.uk rating: 4.75 out of 5

"The staff are very helpful and friendly. Nothing is too much trouble. The level of care is amazing."

J M
carehome.co.uk rating: 4.75 out of 5

"The care staff were very kind and attentive, and compassionate throughout my father's stay. He was very well looked after and I'm extremely glad we chose Hunters as his care centre after he has to leave his flat. I wouldn't hesitate to recommend Hunters to others who are looking for a high-quality personalised care service."

C R
carehome.co.uk rating: 4.83 out of 5

"Weekend staff are good although not enough."

D C
carehome.co.uk rating: 3.92 out of 5

"My Grandmother, at the age of ninety-eight, went to Barchester Hunters Care Centre from the hospital for respite and to get a “feel” of the care homes as she was finding it more difficult to live independently. She has been so welcomed by the staff and is always greeted when they pass her. There are lots of amenities and activities, but these are not pushed on residents, and if they prefer to stay in their room, that is respected. The grounds are kept beautifully, and the menu choices are amazing. I’m kept informed by Barchester Hunters Care Centre regularly, but most of all, my Grandmother feels safe, which gives me peace of mind."

Karen B
carehome.co.uk rating: 4.50 out of 5

"Hunters took Dad into its care during the pandemic, not the easiest time to move it. The staff made him feel welcome and recognised him from when he visited my mum - he also recognised and remembered them. He is now at end of life, and I feel well looked after and respected. I can' thank them enough."

A K
carehome.co.uk rating: 4.92 out of 5

"My mother has been a resident of Hunters for 7 years. She began in the assisted living area, moved to Hunters View as she needed more care and has recently moved to Memory Lane due to her progressing dementia needs. The standard of care provided by the team at Hunters has been excellent. The staff treat my mother with great respect and have helped her maintain her dignity. They are always friendly, compassionate and totally professional. The care home is well maintained, clean and comfortable. Activities are provided and the staff make great efforts to ensure that all residents are included and encouraged to join in. I would not hesitate to recommend this wonderful team to anyone as they work tirelessly to provide an exemplary standard of care. I would like to thank everyone at Hunters for the support, care and affection they have shown my mother throughout her stay. Their handling of the COVID crisis has also been excellent, keeping residents safe and family informed."

V W
carehome.co.uk rating: 4.92 out of 5

"My husband was in Memory Lane for 3 years and 4 months until he passed away on 13th November 2020. I cannot praise the staff enough. They treated him as part of a family. He was a challenging man, his dementia was particularly difficult to handle. He was looked after with the utmost care and affection. I couldn't have asked for more."

Iris H
carehome.co.uk rating: 4.67 out of 5

"It was so lovely to visit my friend yesterday in the new room which has been so thoughtfully converted to allow safe indoor visits. As with all the rooms at Hunters, the decor was elegant and comfortable. The floor to ceiling screen did not feel as though it was a barrier and the excellent sound system made it seem as though we were sitting in the same room together and chatting. Thank you."

Nicola G
carehome.co.uk rating: 4.58 out of 5

"My experience of Hunters has been excellent. From viewing with the general manager on a Saturday, he met with Mum for an assessment on Tuesday; she moved in on Friday. Mum liked her spacious room and her en-suite bathroom was quickly fitted out to meet her needs. Mum enjoyed great care, kindness and friendship from the staff and had huge confidence in the nursing team. Her health improved and she then enjoyed the regular activities on offer, from the cinema club, visiting musical shows and animals including birds of prey, ponies, farm animals and a therapy dog! Family is always welcome to visit at any time, which was important to us. We joined for events such as the annual summer fete, Coronation Celebrations and Christmas Lunch. As Mum's health declined the escorted transport to medical appointments was invaluable. I fully recommend Hunters - a fabulous team of professionals who deliver person-centred care with great kindness."

Mary D
carehome.co.uk rating: 4.92 out of 5

"When I first came after hospital care, with pneumonia and a damaged tendon and ligament I developed a heavy cold and being weak this went onto my chest. This had taken me into a very bad condition and with the help and encouragement from your staff, my family, and your physio, pulled me through from a zimmer frame and being very very weak to smiling and joking and walking with a stick. Building my strength and confidence back and having the ability to go back to my own home. Many thanks to all who helped me from a bad place to where I am today, big big big thanks. Will miss them all."

Carl S
carehome.co.uk rating: 5.00 out of 5

"My father had a very challenging Christmas and New Year having been hospitalised with pneumonia. At very short notice the Hunters team were able to step in to support. The care they gave during his 4 weeks of recovery was excellent. They were friendly, supportive and knowledgeable and I really don't know how we would have coped without them. A huge thank you from my Dad and our family."

Jason S
carehome.co.uk rating: 5.00 out of 5

"Both my parents moved into Hunters Cirencester, my father first in December 2021, shortly followed by my mother in January 2022. Dad unfortunately had advanced dementia and the care he received in the Memory Lane community was absolutely outstanding. My mum had a lovely room on the second floor within the main community. Both have sadly now passed. The care they received was of the very highest order. The manager leads an absolutely first-rate care team of wonderful people, I can honestly say my parents couldn't have had better care anywhere else. It was always a comfort knowing they were looked after round the clock, 24/7. Both my parents were very happy and comfortable at Hunters. I can't recommend Hunters Cirencester highly enough, an excellent care home of the very highest order with wonderful staff."

John C
carehome.co.uk rating: 5.00 out of 5

"The staff are lovely and caring, nothing is too much trouble. We always felt Dad was safe and cared for. Would recommend to anyone who is looking for care. The manager was exceptional and professional in every area. I must give a special shout-out to one of the nurses in charge, you knew if she was asked to do something it would be carried out and not forgotten."

Lynn H
carehome.co.uk rating: 4.82 out of 5

"It was such a relief to be admitted so quickly and efficiently to Barchester Hunters Care Home when I became too ill to look after myself at home. I felt safe and cared for and as I got better, started to enjoy the lovely ambience, facilities and pleasure of being in such a very pleasant environment."

Rosemary D
carehome.co.uk rating: 4.92 out of 5

"The staff are well trained and operate as a team. They are all good ambassadors for Barchester Hunters Care Home. Hugely efficient, kind, friendly and totally professional. It was a most agreeable experience here, beautiful surroundings and many rooms for gatherings and activities."

G W
carehome.co.uk rating: 4.42 out of 5

"I have found the staff very friendly and helpful and very prompt to respond to requests. I would strongly recommend the care home to anyone in need of care. Perhaps would have liked more newspapers."

John W
carehome.co.uk rating: 4.50 out of 5

"Excellent, well-run care home."

D P
carehome.co.uk rating: 4.92 out of 5

"The staff treat me like a friend which makes me feel more at home."

A P
carehome.co.uk rating: 5.00 out of 5

"My cousin moved into Hunters 5 years ago. She came from London and had not seen the home. She loved her room the moment she saw it. The staff made her very welcome and took a lot of trouble to make her feel at home. When she was in they nursed her with great compassion and skill without their care she would not have recovered. The staff were always friendly, kind and caring. Obviously very fond of her. I would not have found a better place for her to spend her last few years. Thank you."

C K
carehome.co.uk rating: 5.00 out of 5

"My mother received excellent care at Barchester Hunters Care Home. They treated a serious leg ulcer which she had when she joined the home and which healed well, against medical expectations. The staff were caring and I saw many cases of small kindnesses and considerations which made all the difference. We were very grateful when Hunters were able to take her in at almost no notice. She had excellent care in her final days when she was really struggling and I will always remember the staff that cared for her in those difficult days with great affection."

William G
carehome.co.uk rating: 4.67 out of 5

"My sister was in Hunters for three weeks of respite care, arriving from the hospital in a rather confused state, which was unexpected. Nevertheless, Hunters acted promptly to keep her safe. Their support and care meant that she recovered well. All the staff we saw were polite, friendly and caring. They listened to what we said and took notice of our concerns. I would give my sister my full support if she chose to return to Hunters (from her flat) at a later date."

Andrew C
carehome.co.uk rating: 4.67 out of 5

"I had a wonderful visit with my mum today in the new Covid secure room. It is beautifully decorated, comfortable and safe. The sound system is excellent and we could hear each other very clearly. It was everything I expect from this incredible care home and I can’t wait for my next visit."

Jane W
carehome.co.uk rating: 5.00 out of 5

"My mother was in this beautiful home for about 3 years. Nothing was too much trouble for the staff. All the staff were friendly, helpful and very caring. The standard of hygiene and cleanliness was exceptional. The lovely meals prepared for all individual requirements and enjoyed. My mother was cared for by all the staff, who individually got to know her which was lovely. A very big thank you from her daughter and rest of the family."

Anne J
carehome.co.uk rating: 4.17 out of 5

"Mother spent about 2 and a half years at Hunters and we could not have asked for better care. She was unable to walk when she arrived but was, until the last few months, moved around to enjoy the meals and activities. The staff coped well with her problems and, whilst occasionally delusional, she never complained about the service. She was as comfortable as possible under the circumstances."

Bill J
carehome.co.uk rating: 4.50 out of 5

"After years of living independently, my mother needed care and attention due to her advancing dementia. She arrived lonely, frightened and worried, but the care and compassion shown by all the staff helped her settle down. During all of my visits and calls, it was evident that the warm relationships with carers, medics, support staff and management were genuine. It meant a great deal to know, just by the tone of the banter, that my mother was enjoying the company of others in a friendly, safe environment. Importantly, medical ailments and treatment options were discussed early with respect and dignity. Occasionally, there were minor slip-ups, but the response was honest, and any issues were addressed promptly, which reinforced my appreciation of the service by Hunters. Overall, I wholeheartedly recommend Hunters."

Adrian S
carehome.co.uk rating: 5.00 out of 5

"Our mother suffered from dementia and was admitted six years ago. I can honestly say that the care she received was brilliant. The care staff were extremely caring, and it was obvious they enjoyed their job by the love they expressed. So much so that our family had no concerns that Mum was getting the best possible care."

Malcolm B
carehome.co.uk rating: 4.08 out of 5

"My husband was in Hunters Care Home for three weeks before his death, and during that time, received good palliative care and kindness. I, too, was very grateful for the kindness and compassion of the staff."

J C
carehome.co.uk rating: 4.45 out of 5

"I came for a period to convalesce following a hip replacement. I arrived feeling very tired and sore. The staff quickly made me feel welcome and the nutritious meals have, over the week, had strengthened me considerably. The care shown to me has been excellent. Eating in the dining room is a lovely way to meet people and have a chat. The furnishings of both the bedroom and bathroom are of a good standard and the setting with the garden surrounding this home is relaxing. The home is well-managed and very competently run and should the need arise, I would be very happy to return."

Ursula E
carehome.co.uk rating: 5.00 out of 5

"My mother spent 9 days of respite at Barchester Hunters Care Home. the experience for my mother and family was truly superb. All the staff were engaging and caring and nothing was too much trouble for them. The always made time to engage with Mum and make her feel she was their only resident. Highly recommend this home because of the staff."

Martyn F
carehome.co.uk rating: 4.75 out of 5

"Our mum came to Hunters Care Home in Cirencester in April 2015, suffering from dementia and no longer able to live at home due to her deteriorating condition. Whilst the transition from her own home was difficult, the staff worked really hard to settle her and make her feel at home and she quickly adapted to her new environment. As a family of 3 daughters we have visited Mum frequently and regularly and have nothing but praise for the staff who have cared for her throughout her stay. All of the team on Memory Lane have been very caring, informative and always available. Most importantly we know she has been loved and cared for by those with the expertise and support she needed. Nothing has ever been too much trouble and we are eternally thankful that she was able to live the final years of her life in such a supportive and caring home. Thank you to all those who knew and who looked after her; as a family, we are all truly grateful."

E G
carehome.co.uk rating: 5.00 out of 5

"A very well-run establishment and a credit to the management. Attractive grounds and well maintained. The care home interior is bright and cheerful. Plenty of areas to sit and relax and good quality furniture. Extremely pleased with the care received overall. The nursing element is first class."

R B
carehome.co.uk rating: 4.91 out of 5

"My mother moved into Hunters Care Home some three and a half years ago, already suffering from advanced dementia. She passed away very recently in her 98th year. I wish to say how grateful I am to all the staff I have encountered at Hunters for their consistent and genuine care and kindness in dealing with my mother. If I had to pick anyone out I would say a particular thank you to the clinical lead for Memory Lane and to the general manager both of whom have unendingly supported both my mother and myself to a very high standard. To all of Hunters' staff, thank you so much for making my mother's last years comfortable and bearable. I would unconditionally recommend Hunters to anyone looking for a first-class care home."

Nicholas T
carehome.co.uk rating: 4.58 out of 5

"I wanted to express my thanks to especially the chef and the receptionist for organising a birthday tea party for my friend. She has not seen her friends for some time and following my instructions a great deal of effort was made to make the event memorable and my friend was overwhelmed with emotion. Thank you to the team that made this lovely treat such a wonderful experience."

J B
carehome.co.uk rating: 4.00 out of 5