Reviews for Iddenshall Hall Care Home

"It has been such a relief to find a care home who have made such support for my wife after her needs could not be met. I enjoy a warm welcome every time I visit every day which continues until I leave. The care staff have an excellent relationship with my wife and myself and I can only express my satisfaction. It's the big things which add up to a rather special place."

Grenville P
carehome.co.uk rating: 4.50 out of 5

"Beeston View is the dementia unit associated with Iddenshall Hall. While my father was a resident, the manager and her team provided care of the highest order. More than that, they did so in the happiest possible environment. Every member of staff I dealt with showed genuine care and even affection for my father, while checking regularly that I was content with the approach. Every time I visited Beeston View I felt like a VIP guest - despite the difficult circumstances of dementia, it was a pleasure to visit. The bedrooms and the public areas are decorated, maintained and cleaned to a very high standard. I have visited a number of care homes over the years and Beeston View is the best, by a country mile. Senior managers at Barchester should be proud of the work the team at Beeston View are doing - I cannot commend them highly enough."

Richard H
carehome.co.uk rating: 5.00 out of 5

"The admission process was dealt with in a very professional manner and the support both for my mother and for us was excellent. The team are first class and show a great level of empathy with their residents as well as a clear commitment to providing a quality service in a very attractive location. They realise that making the choice to move a close relative from home based care to a home is less than easy and took the time to explain all aspects and show how they looked after their residents."

L J T
carehome.co.uk rating: 5.00 out of 5

"My mother moved to Barchester Iddenshall Hall and Beeston View Dementia Unit a few months ago suffering from dementia and a severe bed sore. The treatment at Barchester Iddenshall Hall and Beeston View Dementia Unit ensured the sore cleared up and she no longer suffered from continuous water infections. This, coupled with the patient and friendly care provided meant her last few months were not only less painful but were also less muddled and confused. she was more relaxed and far less stressed than she had been previously been."

D O
carehome.co.uk rating: 4.25 out of 5

"My father who suffers from Parkinson's disease and Lewy-body dementia spent three weeks of respite care at Beeston View. My mother, myself and all the family were very impressed with the care he received. The staff were excellent as were the facilities."

Susan S
carehome.co.uk rating: 5.00 out of 5

"What can I say? Excellent care and service at all times. Brilliant caring staff."

Chris K
carehome.co.uk rating: 4.92 out of 5

"Over the last few days, my mum has been receiving end of life care. I cannot praise the staff here enough. She has had such love and care and this has been extended to us, her family, at this difficult time."

C L
carehome.co.uk rating: 4.25 out of 5

"Generally good, staff helpful and friendly although overstretched sometimes. Varied activities laid on throughout the year."

V S
carehome.co.uk rating: 4.17 out of 5

"My 95 year old dad has just spent his first two weeks in his first care home. He was anticipating that moment with dread. But he seems to have enjoyed it. This is because of the amazing care staff who with a blend of professionalism, good humour and dedication make what my dad thought would be a terrible experience into - really - quite a good one. Well done all of you."

Ken C
carehome.co.uk rating: 4.33 out of 5

"I have no other experience but reading press reviews I should consider this care to be excellent. The staff seem to be helpful and courteous."

B D
carehome.co.uk rating: 4.00 out of 5

"Lovely food and well cared for."

Joyce P
carehome.co.uk rating: 4.14 out of 5

"I find it a good stay on the whole. The staff on night duty were really good, bringing me cups of tea when asked for one. One or two of the carers were a bit unhelpful and impatient but on the whole, I would rate it excellent with good food. Plenty of choice as well."

Evelyn R
carehome.co.uk rating: 4.08 out of 5

"My wife receives a high level of care and support. Prompt and efficient support when I pressed the emergency button. Staff have a pleasant and supportive manner."

Ronald H
carehome.co.uk rating: 4.45 out of 5

"My mother is well cared for and is safe which is a comfort to us as a family. Staff are on the whole lovely. We have had one or two issues but these were quickly addressed when raised. Food is good. Cold drinks are available in rooms and hot drinks brought regularly. Rooms vary- mum has a small window which she has difficulty seeing out of. She has some of her own furniture and cleaning could be a little better. Although mum is given an all over wash daily and is bathed, I would like the latter to be more often."

Carol W
carehome.co.uk rating: 3.83 out of 5

"First Christmas for my dad in the home, we are so happy that the staff are so positive and happy. Especially with the special days; Christmas and new year."

Mike R
carehome.co.uk rating: 5.00 out of 5

"My mother was a resident at Beeston View for the last four years. During that time she received excellent quality care and was always treated with kindness and dignity. The behaviour of residents in the dementia unit is often quite challenging and yet throughout that, the staff are able to relate to and to treat the residents in a friendly and caring manner - never losing sight of the human being trapped inside. The environment is pleasant, with enough space and the food is good. I am very grateful that my mother was able to have such good care during this last phase of her life and I could not give Beeston View a higher rating for the service it provides. If asked to give a score, it would be 5/5."

D M
carehome.co.uk rating: 4.75 out of 5

"My husband has been spending one day per week in daycare. The staff have been extremely pleasant and helpful. We have looked for a slightly cheaper option for full-time care, we found the commitment for his years off-putting."

M C
carehome.co.uk rating: 4.30 out of 5

"My wife was admitted recently and I am impressed by the welcome and arrangements for settling her in. Early indications are very favourable."

S D
carehome.co.uk rating: 4.75 out of 5

"I have just visited my mum and want to say a huge thank you to the manager and her team. Mum is flourishing and every member of the team deserves praise and thanks. Mum is treated with respect, dignity and they help her maintain her little garden outside her patio door. This has been such a difficult year for Mum and all of us. With the support of Barchester Iddenshall Hall, we are building happy experiences each time we visit. Mum adores the staff and above all the manager. Thank you for your compassion, understanding and support to the family."

Rosie G
carehome.co.uk rating: 5.00 out of 5

"Excellent care. Carers always visible and helping residents with daily tasks. They sit and eat with the residents at meal times, giving help when needed. They encourage everyone to eat together and socialise in the lounge. My mother-in-law is treated with respect and always clean and tidy, as are all the residents. The rooms are spacious and have en-suite facilities. Carers are always willing to sit and speak with you regarding your relative and are very knowledgeable of dementia care. The whole atmosphere is very transparent from the management down to the carers. Visitors are welcome anytime. The place is very clean. The dining room has lovely linen tableware with napkins - a nice touch."

T I
carehome.co.uk rating: 4.75 out of 5

"A very caring environment. My mother has been in Beeston View for over two months. She is kept safe and receives excellent care. The carers are attentive, polite and exceedingly kind to all residents. The rooms are large for residents and have en-suite facilities. You can bring in your own furniture to ensure familiarity. The meals are varied and residents offered a choice. Food/snacks/fruit on offer all day, plus tea/coffee/fruit juice/water. Medical staff are on call and they have connections with a local doctor who visits each week. The open plan dining and lounge area is good and staff are always visible in these areas. Residents are encouraged to eat and socialise together. Activities are arranged. My only criticism is that towels are not always available in ensuite but are supplied immediately if you ask a carer. In-house hairdresser."

J I
carehome.co.uk rating: 4.75 out of 5

"I have been extremely impressed by the care provided to my mother in law who suffers with advancing Alzheimer’s. The location, its design and layout along with the exceptional staff have provided some peace of mind to my wife and family during a really difficult time. Thanks to all."

Gavin G
carehome.co.uk rating: 5.00 out of 5

"My father has stayed here for respite on a couple of occasions and has settled well which is a great comfort to me. The staff are always happy to help. My father enjoys to walk and his mobility is not the best but he loves the garden and also can view it from the room. It's clean and the food is good and he is always complimentary about the place which speaks for itself."

D S
carehome.co.uk rating: 4.58 out of 5

"My husband, who has a diagnosis of Alzheimer's (confirmed diagnosis 2013), had been attending Beeston View for daycare 2 x weekly since September 2018. He became more troubled and psychotic around Christmas, and after a month of trialling different doses of medication and lots of visits to the psychiatrist, I was offered a respite bed for my husband at Beeston View. The family and myself were concerned he would not sett, but the staff were amazing, and by the end of the first week he surprised us all. He was made permanent after 2 weeks and he has settled so well - all down to the care and attention of the wonderful staff."

Sarah G
carehome.co.uk rating: 4.42 out of 5

"Very caring family atmosphere. Nursing staff and carers are patient and nothing is too much bother. Always ready to help at all times."

Dilys W
carehome.co.uk rating: 5.00 out of 5

"Very caring and helpful staff. Always willing to talk to relatives."

K S
carehome.co.uk rating: 4.67 out of 5

"After two bad experiences, my husband settled well in the two weeks (respite) at Beeston View. It has given me an opportunity to recharge my batteries in the knowledge that he is being well cared for and is "content" to be here."

G L
carehome.co.uk rating: 4.33 out of 5

"A family environment. Care staff are very responsive to the needs of residents. My aunt is always very well dressed and her personal hygiene is excellent. I have observed the meals being served and they are of good quality with several choices offered. The staff are always visible, complaints (if any) are discussed and rectified immediately. Staff always willing to discuss family needs."

Linda W
carehome.co.uk rating: 4.92 out of 5

"Amazing team of carers - respectful, genuine, kind and treat Mum like a special individual. Lovely location and good rooms. They make a difficult situation much easier for the whole family to handle."

J L
carehome.co.uk rating: 4.58 out of 5

"Iddenshall Hall resembles a 5-star hotel rather than a care home. The rooms are light and airy and there is a beautifully decorated lounge and dining room but most importantly the staff are amazing, they are so friendly and caring. My mum has been there for over 12 months and refers to them as family. I know that they consider her welfare and happiness to be their number one priority and that gives me total peace of mind. I would not hesitate in recommending them."

Alison W
carehome.co.uk rating: 5.00 out of 5

"This home is excellent. Staff are extremely welcoming and treat the residents with respect and kindness. The home was clean and smells lovely, none of which odours you may associate to a care home. There is always something going on and all staff are engaged with the residents. The atmosphere is relaxed and fun."

G H
carehome.co.uk rating: 5.00 out of 5

"I would highly recommend this care home to anyone who is considering going into 24-hour care. I have an elderly aunt (95-year), suffering from dementia, who has been receiving respite at the home. From the moment she arrived, she has received excellent care from the staff. The staff have exceeded my expectations, helping to make my aunts transition from home life to 24-hour care as easy as possible. The staff are shining examples of genuine, caring people who are trying to make the residents as comfortable as possible in the environment that they now find themselves in. They are a credit to themselves and to the company that they work for, well done, keep up the good work."

John B
carehome.co.uk rating: 4.08 out of 5

"My 90-year-old father has had vascular dementia for 10 years and in June 2022 was moved to Beeston View. Despite having live-in carers at home, a typical day for him did not include much interaction with other people or stimulation from different activities or environments. The day he moved to Beeston View his mobility was so bad it took 1 hour to get him into the ambulance and he needed a hoist on arrival. Since then his life has turned around and he is positively thriving. His mobility is so much better and he is able to walk around carefully but unaided. Surprisingly, his short-term memory also seems to have improved. I was resolute that my dad would never go into a 'home' but I'm so glad we were forced into this situation. He is looked after with compassion and dignity by people who so clearly care for him and engage with him. To visit him and everyone at Beeston View is an absolute pleasure and time spent with my dad that I will treasure always."

Kathy K
carehome.co.uk rating: 3.92 out of 5

"Arrived at Barchester Iddenshall Hall and Beeston View Memory Lane Community but was unable to enter the building despite ringing the doorbell and the telephone. Fortunately, a staff member, who had arrived for duty, was able to let the three groups of people that were waiting in, eventually. Had to use a wheelchair that had no footplates on to take my father-in-law into the garden, as no other available. When we went into the garden it was in an absolute dreadful state, nettles of weeds and grass waist height. Not much of a treat for residents, in fact, a disgrace when you think of the charges."

D N
carehome.co.uk rating: 2.64 out of 5

"My wife who has Alzheimer's, has been in Beeston View since June 2023. Prior to admission, she was very agitated, and stressed, ultimately making care at home not possible. The change since admission is incredible, she is now calm, interactive, and as far as one can tell, mentally settled, largely due to this kind, supportive, and professional care staff. The environment is always spotlessly clean, and the meals (I visit most days) are varied, nutritious, and well-presented. The nursing staff are professional, always present, and accessible for any questions. Finally, the administration team and care manager are accessible for any questions, and helpful of specific issues arrise."

P S
carehome.co.uk rating: 5.00 out of 5

"My aunt has been in Barchester Iddenshall Hall and Beeston View Memory Lane Community for eight years approximately. She loves the feeling of security and the friendly staff are always cheerful and fun. She feels cared for and well looked after and enjoys all the activities. Whenever I visit, I am impressed by the "can do" attitude of the staff and the continuity of staff - many have been in situ since my aunt arrived, ensuring a great bond between residents and staff. My only negative comment is that there have been no outings since Covid. My aunt appreciates a change of scene, if only for a coffee."

Miles A
carehome.co.uk rating: 4.42 out of 5

"Barchester Iddenshall Hall and Beeston View Memory Lane Community have been amazing to our family. My nan is 102 and still going strong. This is down to the care and the staff that look after my nan. The unit manager has been an inspiration to the home and raising awareness and money to benefit all residents. Keep the good work up."

Deborah E
carehome.co.uk rating: 4.33 out of 5

"My mum was discharged from hospital into another care home. She had not been out of bed for over a month, was not eating properly and very distressed. The first home she was in she did not settle and we found Beeston View Memory Lane Community after a couple of weeks and moved her. She was up walking on the first day and eating well and settled within a couple of weeks. This is down to the homely facilities and excellent care she has received from the care and nursing staff. I cannot praise them highly enough. We have got Mum back again (as much as we can)."

Ian M
carehome.co.uk rating: 4.50 out of 5

"Since moving into Barchester Beeston View, Dad has received excellent care from all staff. He is well looked after and enjoys all the activities the home provides. As a family, we are happy that Dad is in safe hands and we feel well-informed about all aspects of Dad's well-being. Thank you to all the staff."

Nick S
carehome.co.uk rating: 5.00 out of 5

"My mum is always well cared for and clean. She eats well and is much happier now she's in settled surroundings with people who genuinely care for her. I wouldn't hesitate to recommend Beeston View."

Nick H
carehome.co.uk rating: 4.08 out of 5

"We are completely happy with the service provided, the friendly staff and the lovely feel of the home."

Jane B
carehome.co.uk rating: 5.00 out of 5

"Mum has been here since May 2022 and settled well. All staff are lovely, food seems excellent."

T D
carehome.co.uk rating: 3.83 out of 5

"Mum came into care in July 2020. She has been well looked after and cared for. Mum seems very happy and we always have a laugh. The staff have always been most helpful and have answered any questions. There seems to be lots going on in the care home for mum to join in with and mix with others."

Sue L
carehome.co.uk rating: 4.58 out of 5

"Fantastic care from all staff members. We always feel very welcome when visiting. A warm environment with a very homely feel. The bedroom is always clean and tidy. Grandad feels very at home here. Thank you!"

Rosie P
carehome.co.uk rating: 4.83 out of 5

"Very friendly, care very good. Can't comment on activities as I have not visited when any have been on. People do their best to help and treat my father with dignity."

Denise R
carehome.co.uk rating: 4.45 out of 5

"Had a very pleasant visit with my sister today. She was in very happy spirits throughout the day. Staff all pleasant and attentive to all. Sister enjoyed listening to a chap in the lounge who played the piano."

Mary B
carehome.co.uk rating: 4.00 out of 5

"Good support and treated with dignity."

T S
carehome.co.uk rating: 4.89 out of 5

"From the first day that I brought mum to Beeston View the staff couldn't be more helpful. Nothing is too much trouble and are always on hand to assist. The staff are not only very good at their job they are also lovely people. There is always a good selection of food served it puts my mind at rest knowing that mum is being well cared for."

Brian D
carehome.co.uk rating: 4.92 out of 5

"Mum has lived in Beeston view for two years now. This last year has been unthinkable for many but to be apart from your parent with advanced Alzheimer’s, it’s heartbreaking. I wanted to write this review as a way of showing my gratitude for a couple of the carers especially. Mum has formed a strong bond with the two carers in Beeston View and sees them as family. I can honestly say they also treat her as family and for this, I’m truly grateful. They have been my lifeline this past year and I know they’ve kept her going. Also this last couple of weeks mum had a short stay in hospital and, again, without these two carers, I wouldn’t have been able to cope. When I struggled to get information from the hospital, they helped me and informed me of every move that was being made with mum. Since she has been back to Beeston they have welcomed her back like family. I can’t tell these girls enough how thankful I am. They are true heroes in my mind and deserve a medal. Thanks so much, ladies."

Tracie G
carehome.co.uk rating: 4.42 out of 5

"I met with the Unit Manager to discuss the arrangements for my mother becoming a resident. I was really impressed by her knowledge, experience and understanding of the elderly with dementia. The thoroughness of the questions to be able to ensure the level of care was appropriate from the outset was great. The facilities for the residents look super with plenty of choices inside and outside to cater for lots of activities, or quiet spaces to read too. A very good initial experience, I think my mother will be happy there."

David L
carehome.co.uk rating: 4.17 out of 5