Reviews for Kings Park Care Home

"When trying to identify the right home for my mother, we found the manager and her team to be very professional in ensuring, they could meet my mother's needs. Their assessment not only focused on understanding her care needs but also took into account her social needs and well-being. Barchester Kings Park Care Home offers a high standard of care and provides a wide range of daily activities. We were able to visit the home the day before to set up her room and when she arrived, my mother was immediately made to feel welcome and met with the chef to discuss her dietary needs. We left feeling confident that my mother would be looked after and as became evident the following day, they would liaise with us if they had any concerns. Unfortunately, my mother became unexpectedly unwell, the staff responded immediately, took all the correct steps and kept us informed of what they were doing. We have no hesitation in recommending Kings Park and only wish they had nursing care so my mum could return there."

Jeremy S
carehome.co.uk rating: 5.00 out of 5

"My mum was the first resident at Kings Park Care Home and was treated like royalty upon arrival and ever since. Mum has settled in very well following a turbulent time due to her dementia. All the staff and management have been absolutely fantastic and I couldn't praise them highly enough. I know mum is happy there and that makes me and our family happy and grateful. The support from everyone means the world to mum and all of her children. Thank you Kings Park."

D L
carehome.co.uk rating: 5.00 out of 5

"My brother's and I visited a lot of care homes in the Ferndown area but once we had visited Kings Park, it always stayed at the top of our list because of the positive attitude of the staff and the planned actions the management had to improve mum's quality of life. Mum has now been at Kings Park for almost 4 weeks and we've seen our mothers quality of life and wellbeing greatly improve over this period. She is taking her medicines, eating plenty of delicious food offered at Kings Park, socialising with the other residents and going on organised trips to Bournemouth and the New Forest. More than that we all think mum is happy at Kings Park. Well done to the Kings Park team."

P B
carehome.co.uk rating: 5.00 out of 5

"I just wish to thank your whole team for the excellent care and attention given to my father-in-law during his stay with you. You handled everything with great efficiency and expertise, but more than that you really did care in an emotional sense for his wellbeing and happiness. Yes, the building itself is first class but in my opinion, your staff are above that."

C D
carehome.co.uk rating: 4.91 out of 5

"Mother and father-in-law arrived at Kings Park after quite a few problematic weeks, mother from another care home and father a month later from hospital. The staff at Kings Park have been exceptional. Nothing is too much trouble, everything is explained in good detail. The management team have been extremely helpful, understanding and accommodating of our family needs. The care staff are patient, kind and compassionate to just the right level and the admin team can always find the answer to questions and is extremely welcoming. All in all a beautiful home with excellent facilities and excellent staff."

D C
carehome.co.uk rating: 4.92 out of 5

"The inability to get any assistance for my mother with her phone, she's a stroke victim and her phone wasn't charged for 12 out of 14 days stay, The inability of being able to speak to anyone that could answer the phone or assist in this matter cut my mother off from any contact, save the carers for all but 3 days of her stay due to not also being taken to the dining area. A Covid outbreak meant some were isolated, including my mum who didn't have it. Food below expectations also, fresh was expected not reheated. Disappointing after previous brilliant service at another Barchester home."

John C
carehome.co.uk rating: 3.17 out of 5

"My mum is on Memory Lane, and I would like to say how amazing the staff are; they are so caring. Genuinely interested in giving the best care and making the life of my mum the best it can be. They are friendly and have given me emotional backup. Thank you."

Breada L
carehome.co.uk rating: 4.58 out of 5

"My mother moved into Kings Park in October as one of their first residents. My first visit was not until April as I live in the US. I can not overstate how impressed I was with the facilities and the staff. I had communicated with them prior to my visit; they could not have been more helpful or friendly. I was able to spend time with my mother every day, and they allowed us to use one of their wheelchairs when I took her out. The resident's rooms are very spacious and well equipped. The public areas are beautifully decorated and always clean and welcoming. I feel very comfortable that my mother is in the best possible place and is very well taken care of. I am looking forward to my next visit later this year."

Claire C
carehome.co.uk rating: 4.75 out of 5

"Absolutely brilliant! Staff are friendly, and caring for the residents is the number one priority. Granny is the happiest she has been for years, and we are so grateful for everything they have made the change into the care home so easy! The staff are always happy to take a moment to answer our questions also, which makes the transition feel less scary. Really happy!"

Tara B
carehome.co.uk rating: 5.00 out of 5

"My mother has been in Kings Park since September of last year, shortly after the new home opened. Myself and my two brothers have been very happy with the quality of the home, staff and facilities. More importantly, so has my mother, who settled in very quickly and has made a lot of new friends."

Mike B
carehome.co.uk rating: 4.92 out of 5

"My nan has been at Barchester Kings Park Care Home for nearly a year now. It is clear to see how settled, happy and well looked after she is. The staff at Kings Park are a very special group of people, they'd do anything for the residents. Each and every time we visit, we are greeted with a smile. If you're looking for somewhere to care for a loved one how you'd care for them yourself then Kings Park is the place."

E G
carehome.co.uk rating: 5.00 out of 5

"As a family, we are very pleased with all the care and support my mum received from all the staff at Barchester. The staff are very friendly, always willing to help whenever needed. I have seen my mum settle into her new home since last November. She is really enjoying all the activities that are available to her. My mum has dementia and she feels very safe at King's Park. Mum is always treated with dignity and care, very pleased with the overall experience."

Julie C
carehome.co.uk rating: 5.00 out of 5

"Needed complete rest, following an operation, to fully recuperate before going home. Excellent environment and facilities. Caring and kind staff. Good management shown. Lovely, comfortable room. Treated with dignity at all times. If I need to, I would certainly come to Barchester Kings Park Care Home."

H S
carehome.co.uk rating: 4.64 out of 5

"This is a lovely care home. The staff are friendly and the atmosphere is one of care and respect. The facilities are lovely, and the staff are interested in providing a range of positive experiences for the residents."

Josephine H
carehome.co.uk rating: 4.58 out of 5

"My husband was a resident at Kings Park from January-November 2023. He had complex needs but was treated with compassion, empathy and dignity. As a family we found the care and support given to us as well as my husband was excellent. Sadly my husband passed away in November but as a family we found the kindness and support especially from two members of staff in particular at this sad time was such a comfort. Kings Park is an excellent care home for your loved ones."

Gill M
carehome.co.uk rating: 4.58 out of 5

"My room is nice and spacious. Plenty of good quality food. Well-kept gardens. The atmosphere is good. All the carers are cheerful, friendly and happy."

Marjorie R
carehome.co.uk rating: 5.00 out of 5

"I have found Kings Park to be super, the staff are very kind and caring, always willing to help. Nothing is too much trouble for any of the staff. I really like my spacious room and the well thought out layout of it."

Joan M
carehome.co.uk rating: 4.83 out of 5

"Kings Park is a beautiful, bright home I have found it to be so welcoming, the staff are all so friendly and they always make time to speak and help with any questions. It was a very hard decision to put my dear friend into a home, but the staff made it so easy, no pressure and were just all round a great support to settling her in. We definitely chose the right place. Thank you Kings Park."

Tanya N
carehome.co.uk rating: 5.00 out of 5

"I don't want to go home. Everyone has been kind and patient."

A M
carehome.co.uk rating: 5.00 out of 5

"All staff made my mother and myself welcome. My mother has been well taken care of and the food has been so good. Mum has put on half a stone!"

E C
carehome.co.uk rating: 5.00 out of 5

"Excellent care home with lovely staff. If there are ever any issues, they are always dealt with respectfully and efficiently. The home is beautifully kept and very clean and the food and drink are of a good standard. I feel happy that my father is well cared for and looked after."

E D
carehome.co.uk rating: 4.42 out of 5

"We have always found the staff friendly, supportive and approachable, nothing is too much trouble."

Bev B
carehome.co.uk rating: 4.91 out of 5

"My mother has been a resident for over two years. Initially on the ground floor and now on memory land, the specialist dementia floor. She is settled and content. All of the staff take great interest in her well-being. The whole home is immaculate and extremely well-equipped. Mum particularly enjoys the garden and trips out in the home's minibus."

Ian C
carehome.co.uk rating: 4.58 out of 5

"When trying to identify the right home for my mother, we found the manager and her team to be very professional in ensuring, they could meet my mother's needs. Their assessment not only focused on understanding her care needs but also took into account her social needs and well-being. Barchester Kings Park Care Home offers a high standard of care and provides a wide range of daily activities. We were able to visit the home the day before to set up her room and when she arrived, my mother was immediately made to feel welcome and met with the chef to discuss her dietary needs. We left feeling confident that my mother would be looked after and as became evident the following day, they would liaise with us if they had any concerns. Unfortunately, my mother became unexpectedly unwell, the staff responded immediately, took all the correct steps and kept us informed of what they were doing. We have no hesitation in recommending Kings Park and only wish they had nursing care so my mum could return there."

Jeremy S
carehome.co.uk rating: 5.00 out of 5

"My mother has been a resident for over two years. Initially on the ground floor and now on memory land, the specialist dementia floor. She is settled and content. All of the staff take great interest in her well-being. The whole home is immaculate and extremely well-equipped. Mum particularly enjoys the garden and trips out in the home's minibus."

Ian C
carehome.co.uk rating: 4.58 out of 5

"We have always found the staff friendly, supportive and approachable, nothing is too much trouble."

Bev B
carehome.co.uk rating: 4.91 out of 5

"Excellent care home with lovely staff. If there are ever any issues, they are always dealt with respectfully and efficiently. The home is beautifully kept and very clean and the food and drink are of a good standard. I feel happy that my father is well cared for and looked after."

E D
carehome.co.uk rating: 4.42 out of 5

"All staff made my mother and myself welcome. My mother has been well taken care of and the food has been so good. Mum has put on half a stone!"

E C
carehome.co.uk rating: 5.00 out of 5

"I don't want to go home. Everyone has been kind and patient."

A M
carehome.co.uk rating: 5.00 out of 5

"Kings Park is a beautiful, bright home I have found it to be so welcoming, the staff are all so friendly and they always make time to speak and help with any questions. It was a very hard decision to put my dear friend into a home, but the staff made it so easy, no pressure and were just all round a great support to settling her in. We definitely chose the right place. Thank you Kings Park."

Tanya N
carehome.co.uk rating: 5.00 out of 5

"I have found Kings Park to be super, the staff are very kind and caring, always willing to help. Nothing is too much trouble for any of the staff. I really like my spacious room and the well thought out layout of it."

Joan M
carehome.co.uk rating: 4.83 out of 5

"My room is nice and spacious. Plenty of good quality food. Well-kept gardens. The atmosphere is good. All the carers are cheerful, friendly and happy."

Marjorie R
carehome.co.uk rating: 5.00 out of 5

"My husband was a resident at Kings Park from January-November 2023. He had complex needs but was treated with compassion, empathy and dignity. As a family we found the care and support given to us as well as my husband was excellent. Sadly my husband passed away in November but as a family we found the kindness and support especially from two members of staff in particular at this sad time was such a comfort. Kings Park is an excellent care home for your loved ones."

Gill M
carehome.co.uk rating: 4.58 out of 5

"This is a lovely care home. The staff are friendly and the atmosphere is one of care and respect. The facilities and lovely and the staff are interested in providing a range of positive experiences for the residents."

Josephine H
carehome.co.uk rating: 4.58 out of 5

"Needed complete rest, following an operation, to fully recuperate before going home. Excellent environment and facilities. Caring and kind staff. Good management shown. Lovely, comfortable room. Treated with dignity at all times. If I need to, I would certainly come to Barchester Kings Park Care Home."

H S
carehome.co.uk rating: 4.64 out of 5

"As a family, we are very pleased with all the care and support my mum received from all the staff at Barchester. The staff are very friendly, always willing to help whenever needed. I have seen my mum settle into her new home since last November. She is really enjoying all the activities that are available to her. My mum has dementia and she feels very safe at King's Park. Mum is always treated with dignity and care, very pleased with the overall experience."

Julie C
carehome.co.uk rating: 5.00 out of 5

"My nan has been at Barchester Kings Park Care Home for nearly a year now. It is clear to see how settled, happy and well looked after she is. The staff at Kings Park are a very special group of people, they'd do anything for the residents. Each and every time we visit, we are greeted with a smile. If you're looking for somewhere to care for a loved one how you'd care for them yourself then Kings Park is the place."

E G
carehome.co.uk rating: 5.00 out of 5

"I am very happy with all the care and support my mum has been given in every area, the staff are amazing and have also been very supportive to me and my family. My mum is so very happy, is very settled. The staff worked hard on helping and supporting my mum as my dad passed away, it was a very difficult time for mum who has dementia and us as a family. Kings Park is such a very lovely home for my mum to live and we are made very welcome too. Couldn't be happier."

Julie C
carehome.co.uk rating: 5.00 out of 5

"Towards the end of 2022, we had to make the difficult decision of moving nan into Kings Park whilst grandad received palliative care. We couldn't be happier with how nan has settled in, the staff and residents have been so welcoming. It's so nice to see how comfortable nan is and how much she's enjoying herself. Thank you from the bottom of our heart's!"

Emma G
carehome.co.uk rating: 5.00 out of 5

"My mother has been in Kings Park since September of last year, shortly after the new home opened. Myself and my two brothers have been very happy with the quality of the home, staff and facilities. More importantly, so has my mother, who settled in very quickly and has made a lot of new friends."

Mike B
carehome.co.uk rating: 4.92 out of 5

"Myself and two brothers are happy with the facilities and staff at Barchester Kings Park Care Home. There have been a few teething problems but they have been sorted out quickly. Our mother is very happy there and has settled in quickly. Covid has of course restricted some visiting and outings but has been handled well by the home."

Mike B
carehome.co.uk rating: 4.08 out of 5

"My mother moved into Kings Park in October as one of their first residents. My first visit was not until April as I live in the US. I can not overstate how impressed I was with the facilities and the staff. I had communicated with them prior to my visit; they could not have been more helpful or friendly. I was able to spend time with my mother every day, and they allowed us to use one of their wheelchairs when I took her out. The resident's rooms are very spacious and well equipped. The public areas are beautifully decorated and always clean and welcoming. I feel very comfortable that my mother is in the best possible place and is very well taken care of. I am looking forward to my next visit later this year."

Claire C
carehome.co.uk rating: 4.75 out of 5

"Absolutely brilliant! Staff are friendly, and caring for the residents is the number one priority. Granny is the happiest she has been for years, and we are so grateful for everything they have made the change into the care home so easy! The staff are always happy to take a moment to answer our questions also, which makes the transition feel less scary. Really happy!"

Tara B
carehome.co.uk rating: 5 out of 5

"My mum is on Memory Lane, and I would like to say how amazing the staff are; they are so caring. Genuinely interested in giving the best care and making the life of my mum the best it can be. They are friendly and have given me emotional backup. Thank you."

Breada L
carehome.co.uk rating: 4.58 out of 5

"The inability to get any assistance for my mother with her phone, she's a stroke victim and her phone wasn't charged for 12 out of 14 days stay, The inability of being able to speak to anyone that could answer the phone or assist in this matter cut my mother off from any contact, save the carers for all but 3 days of her stay due to not also being taken to the dining area. A Covid outbreak meant some were isolated, including my mum who didn't have it. Food below expectations also, fresh was expected not reheated. Disappointing after previous brilliant service at another Barchester home."

John C
carehome.co.uk rating: 3.17 out of 5

"Mother and father-in-law arrived at Kings Park after quite a few problematic weeks, mother from another care home and father a month later from hospital. The staff at Kings Park have been exceptional. Nothing is too much trouble, everything is explained in good detail. The management team have been extremely helpful, understanding and accommodating of our family needs. The care staff are patient, kind and compassionate to just the right level and the admin team can always find the answer to questions and is extremely welcoming. All in all a beautiful home with excellent facilities and excellent staff."

D C
carehome.co.uk rating: 4.92 out of 5

"Mum has been a resident for 3 months, Kings Park is a brand new, light, airy and welcoming care home. The resident's rooms are extremely attractive and well equipped as are the communal areas which are kept extremely clean. All of the staff take an interest in Mum's well being and support her very well. The food is of a high quality which encourages her to eat well and she particularly enjoys the regular trips out in the home's own minibus. Activities she has enjoyed include visiting singers and animal owners. If you are looking for a care home in Ferndown I would highly recommend a visit."

Ian C
carehome.co.uk rating: 4.75 out of 5

"I just wish to thank your whole team for the excellent care and attention given to my father-in-law during his stay with you. You handled everything with great efficiency and expertise, but more than that you really did care in an emotional sense for his wellbeing and happiness. Yes, the building itself is first class but in my opinion, your staff are above that."

C D
carehome.co.uk rating: 4.91 out of 5

"My brother's and I visited a lot of care homes in the Ferndown area but once we had visited Kings Park, it always stayed at the top of our list because of the positive attitude of the staff and the planned actions the management had to improve mum's quality of life. Mum has now been at Kings Park for almost 4 weeks and we've seen our mothers quality of life and wellbeing greatly improve over this period. She is taking her medicines, eating plenty of delicious food offered at Kings Park, socialising with the other residents and going on organised trips to Bournemouth and the New Forest. More than that we all think mum is happy at Kings Park. Well done to the Kings Park team."

P B
carehome.co.uk rating: 5 out of 5

"My mum was the first resident at Kings Park Care Home and was treated like royalty upon arrival and ever since. Mum has settled in very well following a turbulent time due to her dementia. All the staff and management have been absolutely fantastic and I couldn't praise them highly enough. I know mum is happy there and that makes me and our family happy and grateful. The support from everyone means the world to mum and all of her children. Thank you Kings Park."

D L
carehome.co.uk rating: 5 out of 5