Reviews for Kingswood Court Care Home
What our families say on carehome.co.uk
"My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff."
Mary M
carehome.co.uk rating: 5.00 out of 5
"My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff."
Mary M
carehome.co.uk rating: 5.00 out of 5
"Client came in as an 'emergency' so I didn't view the home in advance. I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food! My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request. Overall, great."
Iris D
carehome.co.uk rating: 4.83 out of 5
"Client came in as an 'emergency' so I didn't view the home in advance. I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food! My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request. Overall, great."
Iris D
carehome.co.uk rating: 4.83 out of 5
"Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic."
Dawne H
carehome.co.uk rating: 5.00 out of 5
"Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic."
Dawne H
carehome.co.uk rating: 5.00 out of 5
"I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home. I already knew that she was happy and cared for. I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful. I spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness. Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused". I am so happy that Mum has finally settled in a lovely, happy, caring home. Many thanks, I look forward to visiting Mum again soon."
David L
carehome.co.uk rating: 4.50 out of 5
"I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home. I already knew that she was happy and cared for. I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful. I spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness. Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused". I am so happy that Mum has finally settled in a lovely, happy, caring home. Many thanks, I look forward to visiting Mum again soon."
David L
carehome.co.uk rating: 4.50 out of 5
"My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well."
Margaret D
carehome.co.uk rating: 5.00 out of 5
"My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well."
Margaret D
carehome.co.uk rating: 5.00 out of 5
"First observations: warm, friendly, caring, helpful, busy, clean, interesting, interested, efficient, understanding, happy. Good functional room, good outlook, well stocked, everyone is doing their best for the residents, hard-working, busy, helpful, efficient. These are my first impressions."
Margaret C
carehome.co.uk rating: 4.25 out of 5
"Mum came for respite over a two week period. She was treated with care, courtesy and dignity. When I came to collect her, she said she wanted to stay as she had enjoyed her time there so much."
J G
carehome.co.uk rating: 5.00 out of 5
"My father was well looked after at Kingswood Court Care Home. From my first visit to the home, I felt well supported and felt that the care was individual. My father's end of life care was exceptionally good, delivered with great skill and care and compassion."
Jackie H
carehome.co.uk rating: 4.67 out of 5
"Never had any worries or concerns in 3+ years. Always made to feel welcome, I was always advised of any health issues and plan of action. Staff competent and caring at all times; were willing to spend time for a chat. Overall, an excellent experience."
J H
carehome.co.uk rating: 5.00 out of 5
"Mum spent the last 22-months of her life in Kingswood Court and during this time, she received outstanding care both medical and pastoral. The staff in their various capacities combined to make it a happy, homely place to live. Her ensuite room with views of the garden gave her great pleasure, as did the daily activities, especially the musical ones. The food was very nourishing and plentiful, but most of all, Mum felt safe, which gave us great peace of mind. During her stay, we were always kept up to date with all aspects of Mum's care and consulted if need be."
Valerie J
carehome.co.uk rating: 4.75 out of 5
"Since my stepfather has been a resident (just over a year) the care and attention to detail have been amazing. The lovely lady who has an office on the ground floor, who I think is the manageress, and if she is not, should be, has been so professional and caring. She is not afraid of being hands-on, which makes her perfect for what she is doing. The first-floor staff is always happy to help and nothing ever seems too much trouble. My stepfather can laugh and joke with them and feel like part of a family. He is happy, we are happy, and he loves the food."
Paul O
carehome.co.uk rating: 4.33 out of 5
"My husband has been living at Kingswood Court Care Home for over five years, and during this time, he has been treated with dignity and has been receiving excellent care. The staff are friendly, and if I have had any questions regarding his health, I have been given all the information I need. The home is clean and welcoming, and there are activities for the residents to take part in, these activities are well attended, and everyone seems to enjoy them. I have had no concerns about my husband since he has been living at the home, and I know if there were any problems the excellent staff could contact me immediately."
J B
carehome.co.uk rating: 4.67 out of 5
"All the staff we have met since Mum joined Kingswood Court have been exceptionally helpful and friendly and have made Mum feel very welcome. Her room is lovely and Mum says the food is lovely too. She seems to have settled in well and seems happy. The home is also very conscious and Covid-friendly, looking after our loved ones first and foremost."
Jacquie B
carehome.co.uk rating: 5.00 out of 5
"Visiting arrangements at this home are not satisfactory. The building is on a very busy main road which is extremely noisy. Visitors sit outside and speak to the resident through the open door at reception. It is impossible to hold a conversation as neither party can hear each other. Also, this arrangement is going to be even worse during the colder months of autumn and winter. I feel there should be an indoor area of some sort where visits can be held safely and proper communication can take place."
B S
carehome.co.uk rating: 4.08 out of 5
"Very friendly home. Would be good to have a summerhouse to sit in when the weather is good."
J T
carehome.co.uk rating: 4.00 out of 5
"My mum has been a resident in Kingswood Court for a number of years, where she has received the highest standard of care from day one. All of the staff are kind, compassionate and knowledgable within their various roles and are happy to communicate openly with residents and their families, instilling confidence in the services provided. I have nothing but praise for them and would recommend Kingswood Court to all."
Steve C
carehome.co.uk rating: 5.00 out of 5
"Sometimes very late for visits. Only have 30 mins. Sometimes only get 10 mins. Staff apologetic."
N S
carehome.co.uk rating: 3.20 out of 5
"Very impressed with visiting arrangements during the current lockdown."
Julia T
carehome.co.uk rating: 4.00 out of 5
"We have been on a visit a few times now and three times we have had to wait at least 30 minutes for mum to be brought in to see us."
J H
carehome.co.uk rating: 3.58 out of 5
"Very good care. Arrangement for visits are very good too."
Teresa G
carehome.co.uk rating: 4.58 out of 5
"Staff, overall very attentive and good at keeping you informed as to what is happening. They go over and above to meet the need of my mother. More attention needed on the new booking system, as we have experienced confirmation not being passed to relevant staff, but overall very happy and satisfied with the treatment and wellbeing of my mum."
B D
carehome.co.uk rating: 4.42 out of 5
"All the staff I have met have been welcoming and friendly and provide all the information I need when I am visiting Mum. These are very difficult and challenging times and the staff make it a very easy procedure to enable visits to take place. I have been impressed with the way Mum is treated by the staff in a very professional manner but retaining that human touch that makes me feel comfortable in the knowledge that Mum is living in a safe and friendly environment."
F P
carehome.co.uk rating: 4.25 out of 5
"Staff always around this one helpful. The unit is clean. Food looks good."
C B
carehome.co.uk rating: 3.91 out of 5
"I Visited Mum whilst an activity was being run by a Zoo Keeper. There were a few small animals introduced to the residents. Very professional presentation, informative and interactive. Everyone appeared to be enjoying the experience, it was so nice to see all the smiling faces in the room, and most interacted with much interest. So nice to see mum enjoying the activity. My sincere thanks to Kingswood Court, top marks from me."
Rick P
carehome.co.uk rating: 4.83 out of 5
"Mum was only at Kingswood Court for a very short time before her unexpected death. However, right from the beginning, I found all staff to be really helpful and friendly, and it was great to be able to visit inside before the move. There is such a lovely feel to the place, and the staff were always friendly, patient and interested in giving Mum the best they could, even when they were busy. The flexibility around 'in room' visiting was just what we needed and it meant so much to just spend time sitting with Mum, even when she was sleepy. I would have no hesitation in recommending it for this type of nursing care (and actually have done so already). It is so sad that care does not seem to be valued in the way it should be. The fact that someone was able to hold Mum's hand as she passed away is priceless. Care workers do a very challenging, amazing job and are entrusted with precious family members. They deserve more respect and proper financial recognition for the job they do!"
Karen S
carehome.co.uk rating: 4.58 out of 5
"My mother-in-lawe became a resident at Kingswood Court in July 2017 following 20 years in a warden controlled flat. A lonely existence that dramatically improved when she moved to Kingswood Court. The door to her room was open to the banter of the staff and residents whilst entertainment was available by no pressure into taking part. Last year was her 100th Birthday and a party was arranged with her friends and staff with balloons, cards and cake. Due to Covid restrictions, her family were behind a sealed screen but a good time was had by all. This year is her 101st Birthday and visitors suite was laid on where a number of her family could at least hold hands, no friends from the home due to restrictions but many of the staff made themselves available which was extremely sweet. The last few years have been difficult for everyone but wherever possible Kingswood Court has tried to be positive to residents and visitors. Her health has now declined but Kingswood Court has put in place a plan that covers her additional support and comfort. I would wholehearted recommend Kingswood Court as being an exceptionally good care home."
S S
carehome.co.uk rating: 4.75 out of 5
"My husband was staying at Kingswood Court Care Home for two weeks of respite. We have used this facility last year and found it to be suitable for him. This stay has been different. I have booked further dates for later in the year."
Judy S
carehome.co.uk rating: 4.08 out of 5
"The care and support is excellent, the staff were polite, and respectful and treated me with dignity, and nothing was too much trouble. Management was polite, smart and helpful. My room was clean and the decor was up to date. Food was varied and nutritious and my needs/choices were met without question, the book was charming and helpful. Activities were varied and suitable. I felt safe and secure, also my personal property was respected. It's excellent value for money."
Joyce S
carehome.co.uk rating: 5.00 out of 5
"The lady I have been visiting for nearly a year had some serious leg blistering, she is now perfectly clear and okay. Thank you for your care."
Nigel P
carehome.co.uk rating: 5.00 out of 5
"Very friendly staff."
Mark G
carehome.co.uk rating: 4.33 out of 5
"My friend seems to be well looked after, all staff seem very welcoming and happy, always happy to help."
Drew B
carehome.co.uk rating: 4.17 out of 5
"We had a lovely visit today visiting a friend. The staff were very warm and friendly and caring staff who work very hard. The chef's cake was amazing."
Denise E
carehome.co.uk rating: 5.00 out of 5
"My first visit here was most enjoyable. I can see the residents are kindly cared for. All the staff have been welcoming and friendly. I am most impressed!"
Glenys K
carehome.co.uk rating: 5.00 out of 5
"Very good (excellent) care all around!"
S P
carehome.co.uk rating: 5.00 out of 5
"The time has come again to put finger to keyboard for my latest review on Kingswood Court Care Home. There have been many improvements over the last year since Barchester Healthcare Ltd took over the care home, activities have improved greatly with more residents participating. Sometimes the staff can be rushed to get all the daily tasks completed in good time. The downstairs area has been improved greatly dining room and living room area and bathroom and toilets have been done to a high standard. Hopefully, this will continue to the upper levels in the foreseeable future. It would be nice if they had more trips out for the residents. Especially for those residents that have been in the care home for a long time. Food is generally good and the kitchen staff are always very helpful sometimes it would be nice to see a little more choice. Cleaning staff do a great job and are always very kind and caring and always take time to communicate with the residents."
Jeff B
carehome.co.uk rating: 4.17 out of 5
"The staff in this care home are multinationals and that encourages diversity. I always meet my friend in good spirit and this testifies to the comfortable, safe and friendly environment in Barchester Kingswood Court Care Home. The staff. especially the carers I have encountered. are so nice, courteous to the residents and guests; sometimes this is the worry when you have a loved one under the care of others but their attitude to work showed that my dear one is being respected and cared for. They also have a beach room, that is the happy place for my loved one. This is where they have their daily activities and exercise. It is such a social place. I thank all the staff and management of this care home, bravo!"
Pep E
carehome.co.uk rating: 4.58 out of 5
"After 3 weeks of my mum being at Kingswood Court Care Home, the family have seen a great improvement in both her physical and mental health. All staff, from manager to catering and cleaners, do a fantastic job. As a visitor, I find the home welcoming and homely - no matter what time I visit. Overall, I am very happy with my mum's care and I am pleased that after viewing many other homes, she has settled here."
W M
carehome.co.uk rating: 4.75 out of 5
"Father has been well looked after. 100% improvement in his attitude, movement and response. Very well looked after overall. Staff are excellent, helpful and kind."
Jeanette N
carehome.co.uk rating: 5.00 out of 5
"This care home does everything and more for my grandparents. They arranged a day out for my gramps with the police, sat in the car and took him out in it. To see his face so happy is everything and more. The level of care and patience that they have for them both is incredible and we as a family are so very grateful."
Stephanie H
carehome.co.uk rating: 5.00 out of 5
"As always, I am delighted with the care my mother has been receiving. The improvements to Barchester Kingswood Court Care Home have been outstanding and overall, I could not wish her to be in any other residence of nursing care."
Chris H
carehome.co.uk rating: 5.00 out of 5
"I wish that my mother had come to this home, it is spotless and never once have I smelt anything but a lovely aroma. Lovely food!"
Susan W
carehome.co.uk rating: 5.00 out of 5
"Excellent staff, friendly and fantastic food."
J P
carehome.co.uk rating: 5.00 out of 5
"On entering the front door the ambience is excellent, clean and fresh with welcoming staff. To reach our friend who suffers from dementia the access security via the main door, stairs and corridor was efficient and sound and the room itself was clean and airy. On the first (of 2) occasions we visited the corridors and room were fresh-smelling though the second time there was some odour from bodily functions; perhaps understandable if very recent before any action could be taken, but the star reduction is entirely for that reason. The staff were kind and attentive and looked after our friend and ourselves exceedingly well. All in all, the home is heartily recommended for the care it gives."
Brian J
carehome.co.uk rating: 3.75 out of 5
"Thank you for being so good and patient with my nan. Amazing staff."
Gabrielle T
carehome.co.uk rating: 5.00 out of 5
"Very happy with the care given to my mum. Very patient."
Lucy T
carehome.co.uk rating: 5.00 out of 5
Useful Guides and Information
Care & Facilities
Our facilities are designed to the highest standards and the care we provide is delivered by passionate and highly-trained professionals.
Find out more about our care and facilitiesActivities & Events
Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.
Find out more about our activitiesFood & Nutrition
We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.
Find out more about our food & nutritionCare Home and Company Awards
Discover nearby homes
New care enquiries 01173219874
All other calls 01179 568800
Frequently Asked Questions
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What types of care does Kingswood Court Care Home offer?
Kingswood Court Care Home offers Nursing care, Residential care, Dementia care, Respite / Short stay.