Reviews for Kingswood Court Care Home

"It was a big decision to move into residential care at 72. However, the transition has been very easy, and I have been made very welcome by management, nurses, carers, cleaners and even maintenance. The care is excellent, as is the food, and I've never felt so clean! Showers made easy and a clean, tidy room every day! The only problem I have is trying to remember everyone's names!"

Susan J
carehome.co.uk rating: 5.00 out of 5

"This care home does everything and more for my grandparents. They arranged a day out for my gramps with the police, sat in the car and took him out in it. To see his face so happy is everything and more. The level of care and patience that they have for them both is incredible and we as a family are so very grateful."

Stephanie H
carehome.co.uk rating: 5.00 out of 5

"Father has been well looked after. 100% improvement in his attitude, movement and response. Very well looked after overall. Staff are excellent, helpful and kind."

Jeanette N
carehome.co.uk rating: 5.00 out of 5

"After 3 weeks of my mum being at Kingswood Court Care Home, the family have seen a great improvement in both her physical and mental health. All staff, from manager to catering and cleaners, do a fantastic job. As a visitor, I find the home welcoming and homely - no matter what time I visit. Overall, I am very happy with my mum's care and I am pleased that after viewing many other homes, she has settled here."

W M
carehome.co.uk rating: 4.75 out of 5

"Since my aunt became a resident at Barchester Kingswood Court, her confidence, health and happiness have increased. She feels secure and well cared for in this environment."

H P
carehome.co.uk rating: 5.00 out of 5

"Kindly, warm and engaging atmosphere. Good standard of care."

R E
carehome.co.uk rating: 5.00 out of 5

"Lovely place. Staff and environment are very friendly and helpful."

Jeanette P
carehome.co.uk rating: 5.00 out of 5

"I think this care home is five star. Very good with everything and helps in all my problems and I could not ask for a better home."

R S
carehome.co.uk rating: 5.00 out of 5

"Very warm and welcoming staff in a lovely fresh setting that is being renovated to a high standard."

Tim E
carehome.co.uk rating: 5.00 out of 5

"As always, I am delighted with the care my mother has been receiving. The improvements to Barchester Kingswood Court Care Home have been outstanding and overall, I could not wish her to be in any other residence of nursing care."

Chris H
carehome.co.uk rating: 5.00 out of 5

"Mum has been very well looked after during her two-week respite break. She was happy and cheerful whilst there, and all her needs were attended to. We were able to have a restful break. We would certainly bring Mum back to Kingswood Court when we have another holiday. Could recommend it to anyone."

Sandra T
carehome.co.uk rating: 5.00 out of 5

"My nan is really well looked after and happy, she likes the food and being able to settle in and watch her antiques shows."

Liam A
carehome.co.uk rating: 5.00 out of 5

"Mum has only recently moved into Kingswood Court, but her experience so far has surpassed expectations. It is a very homely, caring and supportive care home, and Mum seems very happy, which is very comforting to know and reassuring."

Paula P
carehome.co.uk rating: 5.00 out of 5

"My nan has recently joined the care home. She has so far been cared for with high levels of professionalism and care."

Leah P
carehome.co.uk rating: 4.92 out of 5

"Both parents-in-law are happy and join in the activities."

G H
carehome.co.uk rating: 5.00 out of 5

"Mum and Dad seem happy and settled."

R H
carehome.co.uk rating: 5.00 out of 5

"Staff seem very friendly. My mum seems happy. Food is good. Facilities great."

Richard A
carehome.co.uk rating: 4.92 out of 5

"Very happy with the care given to my mum. Very patient."

Lucy T
carehome.co.uk rating: 5.00 out of 5

"I have been very impressed with the level of care, commitment of staff, kindness and friendliness."

Paul F
carehome.co.uk rating: 5.00 out of 5

"Mum has settled really well at Kingswood Court. I cannot thank the staff enough. They keep me fully informed and are kind, considerate and respectful both to mum and us as a family."

Sue N
carehome.co.uk rating: 5.00 out of 5

"My brother-in-law had his 90th birthday party here which you organised. The tea was lovely and he had a gorgeous birthday cake. Nothing was too much trouble for all the lovely, caring staff."

Mary M
carehome.co.uk rating: 5.00 out of 5

"Client came in as an 'emergency' so I didn't view the home in advance. I am delighted with what is happening. The care, amazing staff, great activities, not to mention the food! My partner loves music and singing. Every effort is made to ensure he is always involved and they listened to my request. Overall, great."

Iris D
carehome.co.uk rating: 4.83 out of 5

"Was a social worker in Devon before retirement and have visited lots of residential homes. Barchester Kingswood Court Care seems exceptionally good. Brilliant staff are fantastic."

Dawne H
carehome.co.uk rating: 5.00 out of 5

"I visited Mum for the first time yesterday since she moved to Barchester Kingswood Court Care Home. I already knew that she was happy and cared for. I was made to feel extremely welcome and was able to eat following a 5-hour-plus journey. The senior regional head chef was particularly helpful. I spent a number of hours with Mum and was impressed by the atmosphere, equipment, surroundings and cleanliness. Every one of the staff was friendly, efficient, happy and really kind to the residents, even when they became "confused". I am so happy that Mum has finally settled in a lovely, happy, caring home. Many thanks, I look forward to visiting Mum again soon."

David L
carehome.co.uk rating: 4.50 out of 5

"My husband has been here for three months and I am very impressed with the care he has been given. The staff are very caring and look after him well."

Margaret D
carehome.co.uk rating: 5.00 out of 5

"Thank you for being so good and patient with my nan. Amazing staff."

Gabrielle T
carehome.co.uk rating: 5.00 out of 5

"Good."

Margaret G
carehome.co.uk rating: 4.75 out of 5

"I feel happy and secure, well cared for. Staff are friendly and helpful."

Barbara B
carehome.co.uk rating: 5.00 out of 5

"Amazing care provided for my nan. Staff are always polite and willing. Couldn't ask for a better home."

Michelle C
carehome.co.uk rating: 5.00 out of 5

"Father has improved since being admitted."

I G
carehome.co.uk rating: 5.00 out of 5

"The staff in this care home are multinationals and that encourages diversity. I always meet my friend in good spirit and this testifies to the comfortable, safe and friendly environment in Barchester Kingswood Court Care Home. The staff. especially the carers I have encountered. are so nice, courteous to the residents and guests; sometimes this is the worry when you have a loved one under the care of others but their attitude to work showed that my dear one is being respected and cared for. They also have a beach room, that is the happy place for my loved one. This is where they have their daily activities and exercise. It is such a social place. I thank all the staff and management of this care home, bravo!"

Pep E
carehome.co.uk rating: 4.58 out of 5

"On entering the front door the ambience is excellent, clean and fresh with welcoming staff. To reach our friend who suffers from dementia the access security via the main door, stairs and corridor was efficient and sound and the room itself was clean and airy. On the first (of 2) occasions we visited the corridors and room were fresh-smelling though the second time there was some odour from bodily functions; perhaps understandable if very recent before any action could be taken, but the star reduction is entirely for that reason. The staff were kind and attentive and looked after our friend and ourselves exceedingly well. All in all, the home is heartily recommended for the care it gives."

Brian J
carehome.co.uk rating: 3.75 out of 5

"Excellent staff, friendly and fantastic food."

J P
carehome.co.uk rating: 5.00 out of 5

"I wish that my mother had come to this home, it is spotless and never once have I smelt anything but a lovely aroma. Lovely food!"

Susan W
carehome.co.uk rating: 5.00 out of 5

"All the staff we have met since Mum joined Kingswood Court have been exceptionally helpful and friendly and have made Mum feel very welcome. Her room is lovely and Mum says the food is lovely too. She seems to have settled in well and seems happy. The home is also very conscious and Covid-friendly, looking after our loved ones first and foremost."

Jacquie B
carehome.co.uk rating: 5.00 out of 5

"Staff, overall very attentive and good at keeping you informed as to what is happening. They go over and above to meet the need of my mother. More attention needed on the new booking system, as we have experienced confirmation not being passed to relevant staff, but overall very happy and satisfied with the treatment and wellbeing of my mum."

B D
carehome.co.uk rating: 4.42 out of 5

"Very good care. Arrangement for visits are very good too."

Teresa G
carehome.co.uk rating: 4.58 out of 5

"We have been on a visit a few times now and three times we have had to wait at least 30 minutes for mum to be brought in to see us."

J H
carehome.co.uk rating: 3.58 out of 5

"Very impressed with visiting arrangements during the current lockdown."

Julia T
carehome.co.uk rating: 4.00 out of 5

"Sometimes very late for visits. Only have 30 mins. Sometimes only get 10 mins. Staff apologetic."

N S
carehome.co.uk rating: 3.20 out of 5

"My mum has been a resident in Kingswood Court for a number of years, where she has received the highest standard of care from day one. All of the staff are kind, compassionate and knowledgable within their various roles and are happy to communicate openly with residents and their families, instilling confidence in the services provided. I have nothing but praise for them and would recommend Kingswood Court to all."

Steve C
carehome.co.uk rating: 5.00 out of 5

"Very friendly home. Would be good to have a summerhouse to sit in when the weather is good."

J T
carehome.co.uk rating: 4.00 out of 5

"Visiting arrangements at this home are not satisfactory. The building is on a very busy main road which is extremely noisy. Visitors sit outside and speak to the resident through the open door at reception. It is impossible to hold a conversation as neither party can hear each other. Also, this arrangement is going to be even worse during the colder months of autumn and winter. I feel there should be an indoor area of some sort where visits can be held safely and proper communication can take place."

B S
carehome.co.uk rating: 4.08 out of 5

"All the staff I have met have been welcoming and friendly and provide all the information I need when I am visiting Mum. These are very difficult and challenging times and the staff make it a very easy procedure to enable visits to take place. I have been impressed with the way Mum is treated by the staff in a very professional manner but retaining that human touch that makes me feel comfortable in the knowledge that Mum is living in a safe and friendly environment."

F P
carehome.co.uk rating: 4.25 out of 5

"My husband has been living at Kingswood Court Care Home for over five years, and during this time, he has been treated with dignity and has been receiving excellent care. The staff are friendly, and if I have had any questions regarding his health, I have been given all the information I need. The home is clean and welcoming, and there are activities for the residents to take part in, these activities are well attended, and everyone seems to enjoy them. I have had no concerns about my husband since he has been living at the home, and I know if there were any problems the excellent staff could contact me immediately."

J B
carehome.co.uk rating: 4.67 out of 5

"Since my stepfather has been a resident (just over a year) the care and attention to detail have been amazing. The lovely lady who has an office on the ground floor, who I think is the manageress, and if she is not, should be, has been so professional and caring. She is not afraid of being hands-on, which makes her perfect for what she is doing. The first-floor staff is always happy to help and nothing ever seems too much trouble. My stepfather can laugh and joke with them and feel like part of a family. He is happy, we are happy, and he loves the food."

Paul O
carehome.co.uk rating: 4.33 out of 5

"Mum spent the last 22-months of her life in Kingswood Court and during this time, she received outstanding care both medical and pastoral. The staff in their various capacities combined to make it a happy, homely place to live. Her ensuite room with views of the garden gave her great pleasure, as did the daily activities, especially the musical ones. The food was very nourishing and plentiful, but most of all, Mum felt safe, which gave us great peace of mind. During her stay, we were always kept up to date with all aspects of Mum's care and consulted if need be."

Valerie J
carehome.co.uk rating: 4.75 out of 5

"Never had any worries or concerns in 3+ years. Always made to feel welcome, I was always advised of any health issues and plan of action. Staff competent and caring at all times; were willing to spend time for a chat. Overall, an excellent experience."

J H
carehome.co.uk rating: 5.00 out of 5

"My father was well looked after at Kingswood Court Care Home. From my first visit to the home, I felt well supported and felt that the care was individual. My father's end of life care was exceptionally good, delivered with great skill and care and compassion."

Jackie H
carehome.co.uk rating: 4.67 out of 5

"First observations: warm, friendly, caring, helpful, busy, clean, interesting, interested, efficient, understanding, happy. Good functional room, good outlook, well stocked, everyone is doing their best for the residents, hard-working, busy, helpful, efficient. These are my first impressions."

Margaret C
carehome.co.uk rating: 4.25 out of 5