Reviews for Latimer Court Care Home

"My friend has received excellent care from all the staff on Grosvenor Wing. From the way his beard is beautifully trimmed to the staff ensuring he has classical music playing on his CD player, they care and respond to his needs as an individual. My friend is no longer able to verbalise requests or wants but his happy demeanour and the affectionate way the staff talk about him and treat him, show real care and consideration of him. The same teams have looked after him for nearly a year now, very low staff turnover, excellent."

S K
carehome.co.uk rating: 4.17 out of 5

"My friend has received excellent care from all the staff on Grosvenor Wing. From the way his beard is beautifully trimmed to the staff ensuring he has classical music playing on his CD player, they care and respond to his needs as an individual. My friend is no longer able to verbalise requests or wants but his happy demeanour and the affectionate way the staff talk about him and treat him, show real care and consideration of him. The same teams have looked after him for nearly a year now, very low staff turnover, excellent."

S K
carehome.co.uk rating: 4.17 out of 5

"Sadly my wife passed away 28th April 2020. This was obviously during lockdown and I was unable to be with my wife at the end. The nurse on duty on that day and staff made the most devastating time of my life as pain-free and as bearable as they possibly could. I am in awe of their dedication, skill, loyalty, professionalism etc. I could go on, the staff are all angels spelt with a capital A. If worth were measured in pounds sterling the staff would all be rich. I will never forget the love, the tender care, the attention to detail shown to my wife in her almost 3 years at Latimer Court. From myself and my family our sincere and heartfelt thanks."

Ivor W
carehome.co.uk rating: 4.92 out of 5

"I feel very comfortable and am being very well looked after. The staff are all very pleasant and seem to be of a very high calibre, as is the food. One day when the main meal was not to my taste, the Chef prepared an alternative for me."

David W
carehome.co.uk rating: 4.92 out of 5

"Service and staff are very helpful, cheerful and always ready to help. I have no complaints. Room is very comfortable and entertainers and demonstrations i.e. Exercise classes are most enjoyable, also flower arranging."

J B
carehome.co.uk rating: 4.83 out of 5

"Staff are always helpful when needed. Exercise classes are super. All rooms are cleaned every day. Latimer Court, in my opinion, is such a super place to live in."

O L
carehome.co.uk rating: 4.17 out of 5

"I came home from Latimer Court feeling much better for the care and attention I received there. The surroundings were lovely, the garden and patio extremely nice on a sunny day and all the facilities were excellent. Food and drink were reasonable (I believe it was the chefs holiday). The staff were friendly and helpful and helped to make my stay enjoyable."

Ena E
carehome.co.uk rating: 4.17 out of 5

"If today (28th Aug) can be maintained I would mark the food excellent. Previous to today it would only be poor. The food was letting your whole excellent establishment down and unless today's better standard is kept I would hesitate to give a personal recommendation."

Dennis E
carehome.co.uk rating: 3.91 out of 5

"I come in every day. Everything is good. If it isn't I highlight it to a member of staff."

V G
carehome.co.uk rating: 4.33 out of 5

"We needed to stay away for a few days because we were having a wet room put in place. We found everyone at Latimer Court to be so kind and helpful, it put us at ease straight away. If we should need a time away again, Latimer Court would be the first call we would make."

Jean W
carehome.co.uk rating: 5.00 out of 5

"It is a very difficult decision to pass the care of a beloved parent to others but the staff of Latimer Court were exceptionally kind and helpful and my dad was very comfortable and safe for his last weeks. I would highly recommend this care home. It is spotlessly clean and comfortable and my dad used to say “this room is very well appointed”. It was no hardship to visit Dad daily, as we did, as we were always made very welcome by the management and staff. Following his recent death, they have been so kind and considerate and we will miss seeing them all."

Sheila M
carehome.co.uk rating: 4.67 out of 5

"I am always so pleased to see grandad being encouraged and supported to take part in activities at the home. The care staff have taken time to get to know his love of music and being a retired engineer, his need to be kept busy fixing things! The staff are helping us to keep him happy and enjoying his life, despite dementia. He is never just sat alone in a chair like the old care home stereotype!"

A M
carehome.co.uk rating: 4.92 out of 5

"My mother moved to Latimer Court during 2015. The care she has received has been second to none. There are no words to thank all the staff from management to housekeeping who cared for my mom. Thank you Latimer Court from grandchildren, great-grandchildren and me, her daughter."

S O
carehome.co.uk rating: 4.67 out of 5

"I came to the street party for the royal wedding. A fantastic day. The staff went the extra mile and put on a fabulous day for all the residents. My parents are 85 and both danced and sang along to the music. The staff are so kind. I cannot praise them enough."

J P
carehome.co.uk rating: 4.92 out of 5

"The home has a lovely atmosphere; mainly due to the friendly and caring staff of all roles. Whenever we have asked, help has always been provided. My mother has commented that this is the nicest place she could be if she can't be in her own home."

Alison G
carehome.co.uk rating: 5.00 out of 5

"Excellent care. Kind and attentive staff. Interesting and imaginative activities. Clean and well-furnished room. A very happy stay."

A P
carehome.co.uk rating: 5.00 out of 5

"My Mother in Law was treated extremely well, with care, dignity and kindness. She really enjoyed her respite break and is considering the future now. She couldn't have been any happier and seems to have picked up physically and mentally due to regular tasty meals, drinks and care. All staff are to be praised for their friendliness and kindness. She will return for respite and she would consider the home as a permanent possibility in the future."

Sharon S
carehome.co.uk rating: 4.67 out of 5

"I enjoyed my stay in Latimer Court as I was made very welcome by all the members of staff. They were a great support at my low times and their friendliness and care for me I could not fault, which was perfect to aid my recovery from a major operation."

S P
carehome.co.uk rating: 4.92 out of 5

"My 87-year-old mother, living with Alzheimer's has just spent 3 very happy weeks here in residential respite care. The staff made every effort to help her settle in and feel welcome, including laying on a truly wonderful birthday party. They quickly got to know her and understand her needs and she was well cared for. I also really appreciated the sensitive support and advise I was given during this first experience of Mum being in care, which followed a very stressful period for mum and all the family. Many, many thanks indeed."

H C
carehome.co.uk rating: 4.75 out of 5

"The staff are wonderful and truly care for Mum. The environment is safe and I am very confident in leaving Mum at Barchester Latimer Court. The home is always immaculately clean and well run."

S G
carehome.co.uk rating: 4.75 out of 5

"The staff are always friendly, helpful and caring. Everything is homely and clean and there is a wide range of activities which is great for all the residents. They always seem happy and comfortable."

A G
carehome.co.uk rating: 5.00 out of 5

"The care given to my Mum during her end of life care was exceptional. All the nursing staff and care assistants who have been involved in her last few days have shown such kindness and empathy for her circumstances and towards us too. They have gone beyond their professional duties. Thank you."

E G
carehome.co.uk rating: 3.91 out of 5

"The most welcoming care home, providing a lovely home for our much loved Mum."

N H
carehome.co.uk rating: 5.00 out of 5

"Staff are excellent, caring and lovely to residents. Activities such as the singing activities session and the school visits are excellent. Facilities are lovely. Hospitality staff very caring. Only negative is that the staff have to work long shifts and there are not enough of them on at weekends."

R W
carehome.co.uk rating: 4.58 out of 5

"New manager has only moved to Latimer Court in last few weeks but there are already significant changes for the better. Always been pleased with level of care for my aunt but recently TV programmes in lounge have been more appropriate, she looks better dressed, her hair is neat and tidy. Very pleasing."

David C
carehome.co.uk rating: 4.33 out of 5

"Latimer Court is always welcoming to my grandmother. She loves coming here and says it's like being on holiday."

J S
carehome.co.uk rating: 5.00 out of 5

"Care is very good. The centre is always welcoming."

W H
carehome.co.uk rating: 4.45 out of 5

"Memory Lane for those on their dementia journey is a truly lovely, safe environment for loves ones. Staff are extremley caring, kind and considerate of each individual's needs. I know my mom is in the best place for her complex needs to be met with complete dignity and the last 2 and a half years, she has received excellent care and kindness."

A W
carehome.co.uk rating: 4.92 out of 5

"My mother in law came to Latimer Court in June 2019. We visit at least every month and each time we have been the staff have been excellent. Sheis very happy here and she is well cared for. The home is always clean, tidy and fresh."

C A
carehome.co.uk rating: 5.00 out of 5

"An incident occurred in Woodbury Lounge on 4th February. Approximately 10-12 residents (all 3 units) were enjoying joining in when one of the residents collapsed and fell, shaking violently for 3 minutes. He was put in the recovery position. Doctors, by chance, were on the same floor and he checked on the patient. The remaining residents, some of them quite vulnerable, sat quietly and then were ushered by the activities people next door, where the lesson continued. They care, no tears, or panic. The staff, nurses, carers, activity coordinators behaved very professionally. Well done!"

Dorothy C
carehome.co.uk rating: 3.67 out of 5

"Unfortunately due to COVID, we have only just been able to visit and Dad came here from the hospital. We have always had updates via phone, which have always been excellent. The staff we have come into contact with have been first class, and Dad appears settled."

Lesley B
carehome.co.uk rating: 4.08 out of 5

"My wife stayed for two weeks to give me some respite. She was extremely well looked after and enjoyed her stay as there were plenty of things going on to occupy her at all times. All the staff were wonderful and most caring."

John S
carehome.co.uk rating: 5.00 out of 5

"I just wanted to thank everyone for all their efforts for Mother’s Day yesterday and for making it not only special for Mum but for visitors too. Big thanks especially to one of the staff members who put a lot of hard work into making daffodil bouquets for all the ladies, putting up decorations and blowing up balloons. His words were ‘I’d do anything for my residents’. Mum had a lovely roast dinner just like a Christmas dinner and my daughter and I were able to have afternoon tea whilst we helped Mum with her lunch. The lovely singer made the afternoon too. It’s not often when someone is in a care home that you get to make special memories but I will treasure yesterday."

E S
carehome.co.uk rating: 4.42 out of 5

"My brother has been a resident since September last year, we are so pleased with his care. Everyone in Latimer Court are so kind and caring. We had a wonderful afternoon on Saturday 27th January 2024 celebrating my brother's 75th Birthday. A very big thank you for the time it took to decorate the room, the lovely cake and the care given to us all, you made his day so special. Thank you."

K H
carehome.co.uk rating: 5.00 out of 5

"My husband has been a resident in nursing care for the last ten months - what a good choice it's been. Staff have been exemplary in providing round-the-clock care for his comfort and safety. The food choice quality and abundance are heartly enjoyed by my husband daily! I visit daily and always find Latimer Court a friendly and welcoming environment."

D D
carehome.co.uk rating: 4.67 out of 5

"My dad came to the home in March 2023, he was a little confused and apprehensive about the move, but with the management team and all the staff with their caring attitude Dad quickly settled. He is happy and content in his room and surroundings all the staff are so friendly and treat him with dignity. His quality of life is great, he loves his meals and gets involved with the activities. So pleased Dad is at home at Latimer Court."

Darren H
carehome.co.uk rating: 5.00 out of 5

"Latimer Court, the staff are outstanding. A member of staff was fantastic in organising the Coronation activities, brilliant. The staff on all units are wonderful but especially in Grosvenor Unit. They are so efficient, kind, caring and so patient. Cannot thank them enough for looking after my husband."

Jane W
carehome.co.uk rating: 5.00 out of 5

"My husband became a resident of Latimer Court in November 2021. From the very start of our journey walking through the front door, we have been treated like family. When I visit my husband, his face lights up when a member of staff approaches him - be it the cleaner, housekeeping, maintenance, carers or nurses, always lots of smiles and hugs. All the rooms/lounges/dining rooms and public areas are spotless. The food is excellent - very varied menu. I have eaten with my husband on several occasions Christmas/Easter/Valentine's Day etc and the staff go out of their way to make the occasion special. This weekend was no exception - King Charles III Coronation - what a weekend - the activities coordinator went out of his way to make it extra special. I simply cannot recommend Latimer Court enough - all staff from the bottom to the top are exceptional, and I have peace of mind knowing that my loved one is well looked after loved!"

Jenny N
carehome.co.uk rating: 4.92 out of 5

"My aunt has joined the Barchester community very recently and I have thus far found her care since her transition from hospital to be an extremely positive one. Her individual care plan has been meticulously tailored to her needs and reviewed regularly, the 24-hour care is well documented in the transparent record keeping and the relationships being built with her caregivers has given me complete peace of mind. I would not hesitate in recommending Latimer Court to other families who find themselves with difficult decisions to make, the management are able to allay fears and welcome questions from family members - prior to transition familiarisation visits are welcomed by the management team which supports family members with their decision making."

Gaynor S
carehome.co.uk rating: 4.33 out of 5

"My brother has been a resident at Latimer Court for the last two years until his passing. He needed nursing care from the outset for a badly broken shoulder that would not mend, and other disabilities including progressive dementia and loss of all mobility towards the end. Both the general and nursing care that he has received has been exemplary, as has any necessary communication with staff and management as I live in Surrey. Whenever I have visited I have found the facilities spotless and the staff welcoming, informative and helpful. I am extremely grateful for their tolerance, kindness and professionalism and have no hesitation in thoroughly recommending this care home."

Peter R
carehome.co.uk rating: 4.58 out of 5

"Mum found her way to Latimer Court after an emergency placement. Mum had dementia and had hardly left the house prior to her referral. The home is like a 5* hotel, the lounges are beautifully decorated with comfortable chairs, sofas and fireplaces, and there are plenty of books and DVDs etc for the residents to engage with. The dining facilities in each unit are bespoke and open to residents and visitors, at all times for drinks. She settled in amazingly quickly and the staff had an amazing bond with her in no time at all, She loved a particular member of staff who Mum called her best friend and spent time with the lovely lady who organises the activities. I visited at all different times of the day and early evening and was always pleased to see that the facilities were immaculately clean and the staff were always so friendly and the residents were beautifully presented. Special thanks go to the manager and her team who moved heaven and earth to ensure Mum's last few days were spent as she wanted them."

Kathryn K
carehome.co.uk rating: 5.00 out of 5

"My brother was in the care of Latimer Court for a very short while, at all times he and I were treated with the utmost kindness and care. He could not have received better attention anywhere. He died with dignity and compassion from the staff. I will always be glad that I chose Latimer Court, the atmosphere of a very caring home was striking."

Barbara D
carehome.co.uk rating: 5.00 out of 5

"I cannot speak highly enough about the care that my mother received at Latimer Court. It was heartbreaking to have her admitted, but the staff quickly won our trust. Nothing is ever too much trouble for them and every request is met with willingness. The layout and facilities are excellent for a patient with Dementia, and we quickly realised how much safer mum was than in her own home. The staff are so caring and ensured that mum was always involved in appropriate activities, even in the later stages of Dementia. The staff are meticulous and communicate brilliantly with family. Latime Court is clean and hygienic. The maintenance staff are excellent, the food is tasty and varied and the hairdresser is a gem. The GP is always on hand, so medical care is more accessible than at home. The turning point for me was when I arrived unannounced and could see my mum in the distance. The carer with her didn't know who I was, but she was treating mum as tenderly as if she had been her own grandmother."

Helen H
carehome.co.uk rating: 5.00 out of 5

"My wife suffered from vascular dementia and was admitted in May 2022 and stayed until she passed away in October 2022. During that time the staff provided excellent care. Nothing was too much trouble and any request was dealt with immediately. I was impressed by the standard of cleanliness and maintenance throughout the building. Personal hygiene needs and medical care were well provided. My wife was always in freshly laundered clothing. In the five months that my wife was living in Latimer Court I was totally satisfied with the level of care provided by all the staff."

B B
carehome.co.uk rating: 5.00 out of 5

"My father became a resident (nursing facility) at Latimer Court in Sept 2020. From the phone calls I made to confirm details for his travel/move, to his arrival, everyone was polite and extremely helpful. On arrival, all staff were very kind and helpful in settling my father into his room. The room was immaculately clean and tidy and offered everything one would need, especially a great size en-suite, all of good quality. It was the happiest I'd seen/heard my father in a long time, his first words the next morning were 'it was the best nights sleep he'd had in a long time'. He settled in very quickly and always said how lovely and efficient everyone was and the variety of menu choice was fantastic! Unfortunately, he became very ill (due to medical problems) and all I can say is that the staff in all areas were more than fantastic. I never felt/or had the need to keep calling as I was updated with details most days. I would not hesitate in recommending Latimer Court. Thank you."

Sherrilee S
carehome.co.uk rating: 4.58 out of 5

"I have found the staff at Latimer Court so helpful each time I visit or telephone to see how my husband is. My husband is quite happy living at the home and he finds the staff helpful to his needs."

Beryl P
carehome.co.uk rating: 4.83 out of 5

"Lovely staff, very caring and helpful. Some management are not helpful."

P L
carehome.co.uk rating: 4.18 out of 5

"Friendly and helpful staff. Any problems are solved straight away."

V P
carehome.co.uk rating: 4.58 out of 5

"Generally, this has been a good experience, and I've enjoyed the care and support shown by all who are employed here."

M T
carehome.co.uk rating: 4.33 out of 5

"I did not want to go into a home at all, but my time at Latimer has changed my mind, and I can only hope the next placing will be something close, but I doubt it will be any way or any near as good."

J S
carehome.co.uk rating: 4.33 out of 5