Reviews for Newton House Care Home

"All good."

K H
carehome.co.uk rating: 3.83 out of 5

"All good."

K H
carehome.co.uk rating: 3.83 out of 5

"Very welcoming, friendly, understanding, helpful staff. Nothing is too much trouble. Hardworking, energetic activities staff."

J H
carehome.co.uk rating: 3.83 out of 5

"A comfortable and friendly place. There is a good range of activities."

C M
carehome.co.uk rating: 4.42 out of 5

"Very happy with all aspects of my husband's care."

M H
carehome.co.uk rating: 4.55 out of 5

"My Dad has been a resident in Newton House Care Home for almost 5 years. When he arrived he would enjoy walking around the home and looking at everything on display and was also allowed to touch. He always enjoyed the entertainment and couldn't wait to join in with the singing and dancing. Sadly for the past year, he is now bedridden and has to have everything done for him. Every time the staff attend to him, his face lights up. He is still happy."

J N
carehome.co.uk rating: 5.00 out of 5

"Very sympathetic professionals taff. Spent time with my sister and I explaining the forms, how things ran and providing reassurance to us. We had been thrown into the situation. Very unexpectedly and the support we received was excellent. The staff are very caring to our relative."

J W
carehome.co.uk rating: 4.08 out of 5

"The people who look after my mum are very kind and helpful and caring, especially the Head of Community. I could not ask for a better home for my mum."

Karen M
carehome.co.uk rating: 4.42 out of 5

"The care home is very good, all the staff do a great job. I am so happy with the care my sister is getting."

L D
carehome.co.uk rating: 5.00 out of 5

"Staff, especially two, in particular, have been so good to mum at this very hard time. They have done everything to keep her comfortable and family informed and wishes taken into account. The manager has also given time and when needed to, ensure plans and processes run smoothly. Nice atmosphere as yu enter and visitors café area near the entrance is so important for having breaks when visiting."

S C
carehome.co.uk rating: 4.10 out of 5

"I have always found the staff to treat my dad with the utmost respect and dignity providing good quality care."

M J
carehome.co.uk rating: 3.82 out of 5

"Lovely, warm and caring environment. Good interaction with the families and nice hospitality. Separate kitchen area. Lovely, great facilities, clean and tidy. Very accommodating and like to go the extra mile. Genuinely care and want residents to be happy. More staff needed."

L M
carehome.co.uk rating: 4.55 out of 5

"The care home staff and team are doing an excellent job looking after the residents. Always positive and accommodating."

Matthew H
carehome.co.uk rating: 4.33 out of 5

"Staff are all very friendly and relaxing and always have smiles on their faces. They provide a great variety of activities for residents that creates a great family atmosphere for all and is highly inclusive."

J M
carehome.co.uk rating: 4.42 out of 5

"A very nice home. Everyone is so nice and helpful, nothing is too much trouble to help you."

Sue S
carehome.co.uk rating: 5.00 out of 5

"My husband has been here for 3 years now and his care has been very good. The staff are friendly and caring."

B J
carehome.co.uk rating: 3.75 out of 5

"Very homely, happy surroundings; patients seem very happy."

Gay B
carehome.co.uk rating: 3.83 out of 5

"I am very pleased with the care my mum receives, we would recommend the home."

Patricia J
carehome.co.uk rating: 5.00 out of 5

"Newton House is like stepping into a Spanish villa - open spaces, courtyard, sunshine today. Cheerful, smiling staff, immediate attention and recognition. I am visiting my sister and cannot comment on management or value for money - but I am of the opinion that it is all very good."

Muriel A
carehome.co.uk rating: 4.50 out of 5

"I cannot find any fault with the care given to my 2 cousins and also my sister-in-laws. I cannot praise Newton House enough."

M P
carehome.co.uk rating: 5.00 out of 5

"Mum is well looked after and cared for."

S R
carehome.co.uk rating: 4.75 out of 5

"An extremely caring environment. Father is very happy here. Thank you."

Magdalene R
carehome.co.uk rating: 5.00 out of 5

"I rate your care home very highly. My father has settled in really well which is down to the professionalism and high standard of care he is receiving from your staff."

Sean S
carehome.co.uk rating: 5.00 out of 5

"Very welcoming and attentive staff who are always happy and sociable during visits. There always seems to be a good variety of activities and occasional trips out to prevent boredom, promote interaction and promote interests."

N H
carehome.co.uk rating: 4.33 out of 5

"Good standard of care through all aspects. Difficult to achieve and maintain. My brother is more settled here than he has been in the last six years. A caring, but light-hearted staff who engage in all aspects of day to day life."

Geoff B
carehome.co.uk rating: 4.75 out of 5

"A great care home with staff that are caring, considerate and well trained."

P B
carehome.co.uk rating: 5.00 out of 5

"I consider my Father in Law safe and very happy in Newton House. Staff are friendly and confident."

Brian S
carehome.co.uk rating: 4.25 out of 5

"Rooms are small, nursing staff sometimes not available. Paperwork and admin poor standard. Food poor, personal hygiene very poor. Only shaved once a week. Activities staff are really good."

A M
carehome.co.uk rating: 3.25 out of 5

"My mother-in-law is in Newton House. We are very happy with the way staff have been with her made it very welcoming for us to visit any time. Like home from home. For us to leave her and know that she will be well looked after makes it easier for us at this very hard time as there is only very few of us."

C D
carehome.co.uk rating: 4.67 out of 5

"My sister has been at Newton House for about three months now. My husband and I visit my sister every week and I find the home very good. The staff are very good and friendly, the food is first class and everything is very clean. Overall we think the home is first class and the care they give to the residents is second to none. Well done to all the staff at Newton House."

S D
carehome.co.uk rating: 5.00 out of 5

"I am very pleased with Mum's care. The facilities and are is excellent and the entertainment is great. Mum is very happy and contented."

Y H
carehome.co.uk rating: 5.00 out of 5

"My husband is very well looked after, the staff and carers are wonderful. They always consider me through the ups and downs if this journey. Very happy and I couldnt wish for better care. Thank you."

Bridie T
carehome.co.uk rating: 5.00 out of 5

"A really well laid on musical event with a band playing Rock n Roll. Staff very attentive getting many residents out in the garden and involved by dancing, singing, clapping with "Guitar ballons". They brought out refreshments for all. A lovely fun atmosphere, band excellent. A very enjoyable experience for all."

M H
carehome.co.uk rating: 4.75 out of 5

"Love the home. Thank you."

D C
carehome.co.uk rating: 4.17 out of 5

"Fantastic care - thank you for looking after my aunty so well. Thank you will never be enough."

Dee B
carehome.co.uk rating: 5.00 out of 5

"Excellent 95th birthday celebration for a resident. Very pleasant staff and food. Well done."

Richard M
carehome.co.uk rating: 3.92 out of 5

"Staff friendly and welcoming. Try their best to accommodate needs of individuals. Accommodation clean and tidy. Always smells fresh (have visited care homes that smell strongly of urine). Don't always manage hourly reviews, but I suspect this is because staff busy elsewhere. Good range of activities if residents wish to join in."

Jackie B
carehome.co.uk rating: 4.33 out of 5

"Having been a recently new visitor to Newton house, I have found the home delightful and the staff are professional and extremely effective. Well done."

G C
carehome.co.uk rating: 4.58 out of 5

"I have been working voluntarily for some time and work with the activity girls. I was made very welcome by the girls and enjoy my visits every week on a Thursday. The residents are taken out on the minibus regularly which I have joined recently and enjoyed. I always look forward to my Thursday visit and info all the staff very welcoming. The girls are all very hard working and dedicated to the residents. Well done!"

Margaret Z
carehome.co.uk rating: 5.00 out of 5

"We were recommended Newton House by friends who had relatives here. Newton house staff are doing all they can to make my husband comfortable at end of life. He has not complained, but sometimes I have to ask for him to have his nails cut or to make certain he has the mat or bell nearby. The staff are kind and calm which is also a calming influence on relatives who do, of course, worry. The food is good."

Mirabelle H
carehome.co.uk rating: 4.08 out of 5

"Lovely and clean. Residents well looked after. Food is very good. Staff are friendly and caring and treat residents well. My family and I are very happy with my husband's care he currently receives."

D M
carehome.co.uk rating: 4.75 out of 5

"All of the family are very happy with the care my mum receives. All departments are very friendly which enables my mum get the 5 star care the family greatly appreciates."

Brian K
carehome.co.uk rating: 5.00 out of 5

"Mother is always up dressed, clean and tidy whenever call in. She has good days and bad days but on the whole, seems happy and settled."

K B
carehome.co.uk rating: 3.92 out of 5

"Staff are very friendly and efficient, however, I feel they are often rushed as there are not enough staff during peak times. For example; my mother has occasionally missed her bath day because of the lack of staff. I would in fact, like my mother to have more than one bath a week. Overall, very nice friendly place."

Pam N
carehome.co.uk rating: 4.08 out of 5

"My dad has been in the care home several years now and all that time the staff and carers have been extremely kind and caring to him at all times."

Ian R
carehome.co.uk rating: 5.00 out of 5

"Always very clean but feel staff sometimes need more training with certain patients, have more respect for patients and don't treat everyone like they have dementia. Getting to patients quicker when the bell is pressed could also be improved and making sure equipment is always at hand. Hoist out of use a lot and they don't have another one on the ward."

L H
carehome.co.uk rating: 3.36 out of 5

"My mother has been in Newton House Care Home for nearly four years. Her needs and requirements are always catered for. The staff are always kind to her and welcome any visitors she has and readily explain any health problems to me."

Wendy V
carehome.co.uk rating: 4.75 out of 5

"The staff are very helpful and friendly and treat the residents with dignity. The Castlegate unit is well designed for those residents who like to walk with secure access to the garden. My wife is on a liquidised diet which never looks very appetising however the normal diets look reasonable. The rooms are always clean and tidy with en-suite toilet and hand basin with the option of adding personal furniture. Overall, good experience."

John J
carehome.co.uk rating: 3.75 out of 5

"My mother has been a resident for 7 years. We have seen many changes in that time. Her nursing care has been very consistent and excellent. Her nurses know her well and vulnerability. The only change that has been a disappointment is the gardens of her unit which used to be a delight but which are this year a total disappointment and uncared for. The activities team are excellent and the carers are well trained, it would be good if more of then stayed longer term."

Jane D
carehome.co.uk rating: 3.92 out of 5

"An excellent standard of care home with highly trained and professional caring staff. Friendly environment and residents and relatives made to feel very welcome. Good facilities throughout."

Elaine A
carehome.co.uk rating: 4.42 out of 5