Meet the Ottley House Care Home Team

Hello, my name is Gemma Roberts, and I am the deputy manager at Ottley House.

I started my career at Ottley House 2002 as a care assistant on our nursing community, I have since been promoted to care practitioner, head of community and most recently deputy manager.

Barchester has given me the training and opportunity to progress my career during my time at Ottley house. I have developed both my clinical and managerial skills by undertaking various training opportunities, most recently undertaking the assistant practitioner course at Derby university.

I am proud to be part of a dedicated team at Ottley house who always emphasis on providing person-centred care, ensuring the individuals choice, respect and dignity is maintained.

My name is Jo. I have been qualified as a Registered General Nurse for 17 years. I have vast experience in all aspects of nursing as well as previous management. I have been at Ottley House for over 3 years now & have recently become Head of Unit for Ann Carter working with a lovely team. I am passionate & enthusiastic & will always help to motivate others in order to provide the best care for our residents.

I'm the Home Trainer at Ottley House. 

I ensure that our staff are fully inducted and that all mandatory and legislative training remains up to date at all times. 

Hi, my name is Sarah and I am the home administrator. I started working at Ottley House in 2012 as a care assistant, I was soon promoted to senior care assistant. In 2014 I moved over to the admin department as admin assistant then in 2024 took on the role of home administrator.

My role involves supporting the General Manager by maintaining the financial and general administrative systems.

I feel very proud to be part of the Barchester family, who like me strive to ensure that our residents and their families receive the premium service that they deserve.

My name is Alex and I am the Activities Co-ordinator at Ottley house care home.

I am passionate about enhancing the lives of our residents the home and aim to bring a smile to their faces through different types of activities. My personality is warm, enthusiastic, bright and bubbly and i aim to share this each day at work. I am keen to involve the residents in the decision making within the home to enhance their experience through gathering their likes and dislikes. Come and join us for our life enrichment programmes which promote social interaction, mental stimulation and physical well-being.

Hello my name is Charlotte and I'm the Head Chef here at Ottley House.

Hospitality runs through my family from restaurants to bars to bistros. So, it became a natural progression for me to enter into a career in Hospitality. I become a chef and worked in Rosette restaurants until I decided I wanted to be a 'Front of House' manager. I love interacting with different people and trying to put a smile on my customers faces. Now working at Ottley House I can finally combine both these skills by providing quality, nutritious meals for our residents.

I have vast experience in maintenance and building work, and I am always happy to help with any odd jobs that need doing to keep the home looking good

Hello, my name is Julie and I am Head Housekeeper here at Ottley House. My team and I ensure that all areas of the home, including residents’ rooms, are well-presented and cleaned to a very high standard.

Hi, I’m Amanda and I am the admin assistant here at Ottley.  I Joined Barchester as a Care Assistant in 2022 before progressing into an admin role.  Friendly and approachable and here to help in any way I can.

Hello. I'm Pauline and I am an Activities Assistant here at Ottley House.

I assist Alex with delivering fun and meaningful activities. I particularly enjoy arts and crafts themed activities. I love spending time with, and really getting to know all of our residents.