Reviews for Queens Court Care Home

"I can't imagine a more wonderful place. In Barchester Queens Court Care Home I feel at home. The food is delicious."

Roxane L
carehome.co.uk rating: 5.00 out of 5

"I felt very confident and safe as soon as I arrived after my stay in hospital after operation. I had previous experience of this care home and some of the staff remembered me and it shows good management that some staff were still there 9 years later. Food was excellent and all staff were pleasant and knowledgeable and my stay was very uplifting and I felt much better after my stay. Glad I was there!!"

Douglas L
carehome.co.uk rating: 4.83 out of 5

"I can't imagine a more wonderful place. In Barchester Queens Court Care Home I feel at home. The food is delicious."

Roxane L
carehome.co.uk rating: 5.00 out of 5

"I felt very confident and safe as soon as I arrived after my stay in hospital after operation. I had previous experience of this care home and some of the staff remembered me and it shows good management that some staff were still there 9 years later. Food was excellent and all staff were pleasant and knowledgeable and my stay was very uplifting and I felt much better after my stay. Glad I was there!!"

Douglas L
carehome.co.uk rating: 4.83 out of 5

"My mother (and previously, my father) has been a resident for three years now. To feel she is safe and lovingly and sympathetically looked after is priceless. She is safe, very comfortable, treated with dignity and kindness. The staff are everything. When we visit, we feel we are popping in to see Mum at her home, not some facility. All her needs are met and she is happy."

Alistair P
carehome.co.uk rating: 5.00 out of 5

"My mother (and previously, my father) has been a resident for three years now. To feel she is safe and lovingly and sympathetically looked after is priceless. She is safe, very comfortable, treated with dignity and kindness. The staff are everything. When we visit, we feel we are popping in to see Mum at her home, not some facility. All her needs are met and she is happy."

Alistair P
carehome.co.uk rating: 5.00 out of 5

"A most enjoyable experience. The surroundings are very restful and interesting, the food is delicious but most importantly, the staff are all charming, caring and understanding. I am almost glad that I had an accident and therefore, had the opportunity to stay at Barchester Queens Court Care Home, it was as good as having a holiday!"

H N
carehome.co.uk rating: 5.00 out of 5

"A most enjoyable experience. The surroundings are very restful and interesting, the food is delicious but most importantly, the staff are all charming, caring and understanding. I am almost glad that I had an accident and therefore, had the opportunity to stay at Barchester Queens Court Care Home, it was as good as having a holiday!"

H N
carehome.co.uk rating: 5.00 out of 5

"Moving my father into Barchester Queens Court Care Home was the best decision I could have made for him and I highly recommend the home for a friend or loved one. I live in Melbourne so it was imperative for my own health and well-being to find a home that could offer my father impeccable care, support, valued respect, integrity, individuality and compassion. I transferred my father, a prolific artist and previous head of art department, to Queens Court in May 2023. There he was always well cared for, kempt and clean-shaven (something that was very important to him). His meals were appetising and wholesome and he was offered stimulation and connection. The managers are approachable and compassionate with high standards which filter throughout the home and the staff are respectful, caring and friendly. I am eternally grateful for the communication and care he received during his final year at Queens Court. The dignity and patience that was shown made such a world of difference to his final days. Thank you team Queens Court."

S H
carehome.co.uk rating: 5.00 out of 5

"Moving my father into Barchester Queens Court Care Home was the best decision I could have made for him and I highly recommend the home for a friend or loved one. I live in Melbourne so it was imperative for my own health and well-being to find a home that could offer my father impeccable care, support, valued respect, integrity, individuality and compassion. I transferred my father, a prolific artist and previous head of art department, to Queens Court in May 2023. There he was always well cared for, kempt and clean-shaven (something that was very important to him). His meals were appetising and wholesome and he was offered stimulation and connection. The managers are approachable and compassionate with high standards which filter throughout the home and the staff are respectful, caring and friendly. I am eternally grateful for the communication and care he received during his final year at Queens Court. The dignity and patience that was shown made such a world of difference to his final days. Thank you team Queens Court."

S H
carehome.co.uk rating: 5.00 out of 5

"On an open day, I visited this care home which is on the same road as my home. I was impressed and volunteered to provide some community entertainment for the residents. All the staff are happy, caring, intelligent and skilled, managed by a very competent manager. The atmosphere is excellent for the residents who are very contented and well looked after. Special efforts are made for entertainment and outings for the residents by a great team of entertainment staff. There are three professional chefs who cook all the excellent meals, cakes and biscuits from scratch!"

M S
carehome.co.uk rating: 4.58 out of 5

"Barchester Queens Court Care Home staff are amazing. I highly recommend it."

Philip E
carehome.co.uk rating: 5.00 out of 5

"On an open day, I visited this care home which is on the same road as my home. I was impressed and volunteered to provide some community entertainment for the residents. All the staff are happy, caring, intelligent and skilled, managed by a very competent manager. The atmosphere is excellent for the residents who are very contented and well looked after. Special efforts are made for entertainment and outings for the residents by a great team of entertainment staff. There are three professional chefs who cook all the excellent meals, cakes and biscuits from scratch!"

M S
carehome.co.uk rating: 4.58 out of 5

"Barchester Queens Court Care Home staff are amazing. I highly recommend it."

Philip E
carehome.co.uk rating: 5.00 out of 5

"Today I visited my sister-in-law and I was very impressed by the calm, happy atmosphere. All members of the staff were friendly, helpful and I could see how involved with the residents they were. The building is light, airy and the rooms are comfortable and well-furnished. I was very impressed by my experience and felt very grateful to all who help to make my friend so comfortable. Thanks to all."

Vivien H
carehome.co.uk rating: 5.00 out of 5

"Today I visited my sister-in-law and I was very impressed by the calm, happy atmosphere. All members of the staff were friendly, helpful and I could see how involved with the residents they were. The building is light, airy and the rooms are comfortable and well-furnished. I was very impressed by my experience and felt very grateful to all who help to make my friend so comfortable. Thanks to all."

Vivien H
carehome.co.uk rating: 5.00 out of 5

"A very calm and well-presented establishment, with excellent staff. There is always a friendly and supportive atmosphere and high quality of care. A fantastic restaurant providing excellent cuisine. Many activities and events - providing diverse entertainment. I would highly recommend Queens Court to anyone looking for high-quality care."

C S
carehome.co.uk rating: 5.00 out of 5

"I visit my friend and am happy about her care. She appears to be content although she is not really talking now which is distressing for me. The staff are all very kind and patient and gentle with her and she is usually dressed quite well. Her hair needs attention quite often."

J R
carehome.co.uk rating: 4.58 out of 5

"Staff are caring."

C R
carehome.co.uk rating: 4.83 out of 5

"The staff at Queens Court Care Home made my mother's transition from home to care home effortless and seamless. They treated her with dignity and respect and afforded her space to settle. There was little fuss but genuine warmth. Always smiles welcomed me, the anxious daughter on every visit and both my mother and I have experienced nothing but efficient kindliness."

F C
carehome.co.uk rating: 4.75 out of 5

"Staff very attentive to visitors as well as residents. A nice varied programme of activities and outings. Very important. Very helpful physiotherapy service which encouraged us to additional help on return home. Pleasant environment. Trains a trifle noisy. Thank you."

Sue C
carehome.co.uk rating: 4.83 out of 5

"My father has been extremely well looked after during his six weeks at Queens Court. He was very reluctant to go into a home, but the management and staff made him very welcome. The constant care and attention have actually improved his overall alertness during his stay. Whilst he is glad to be returning home, he has enjoyed his time in Queens Court."

Robert C
carehome.co.uk rating: 4.58 out of 5

"Focused care at all levels from general admin to personal care. The nurses all smile."

J H
carehome.co.uk rating: 5.00 out of 5

"The staff were all very friendly, kind and patient. On the whole, I received excellent care and would recommend. Three staff in particular, but all the staff were good. The rooms were nice, kept clean, as were the washing facilities. The food was good and varied. For general, overall care I would recommend Queens Court highly."

A R
carehome.co.uk rating: 4.25 out of 5

"We are very impressed with the responsiveness of the staff, at all levels, to our sister's needs."

Margaret S
carehome.co.uk rating: 4.92 out of 5

"The staff were very welcoming and offered reassurance to me as well as my husband when he became a resident. I am impressed with the level of care and monitoring my husband receives. All the staff from nursing and managerial level, to carers and cleaners, are courteous and helpful."

A G
carehome.co.uk rating: 4.42 out of 5

"Lovely afternoon - Valentines Party. Music - very enjoyable - care for residents - good. Refreshments - very pleasant and tasty. Atmosphere - very pleasant."

M L
carehome.co.uk rating: 5.00 out of 5

"Lovely so far, Mum is a bit lonely."

V S
carehome.co.uk rating: 5.00 out of 5

"The staff are excellent. The home is very clean and does not smell. My father is very happy. So that means the family are happy. He is safe and warm and well looked after. I would recommend this home, in fact, I already have. Well done!"

Judi B
carehome.co.uk rating: 4.92 out of 5

"My aunt has been a resident for the last 3 and a half months. We have all been very happy with the level of care she has received. The staff have been very gentle and caring towards her. As a fluent Italian speaker, she has particularly enjoyed speaking to one person, who has made her feel very happy! She is leaving to go home otherwise she would have remained at Queens Court. Thank you for your care and attention to detail."

Gillian R
carehome.co.uk rating: 5.00 out of 5

"My mother lived at Queens Court from June 2019 - March 2020, where she died aged 88. She suffered from dementia and was effectively paralysed from the waist down. She was not always the easiest of people to deal with because of her losses of mental lucidity. Despite all this, the staff at Queens Court could not have been more caring, understanding and patient with her, to which she did respond I was pleased to hear on many occasions. The atmosphere at Queens Court was always welcoming and friendly, her room spotless and airy, and the staff full of smiles and cheery conversation, as well as being factual and helpful if asked pertinent questions on my mother's condition. Guests were always given refreshment and nothing seemed too much trouble. I saw other care homes, and there was no question that Queens Court was head and shoulders way above many others. The manager and her whole team do an outstanding job and should be hugely congratulated in these very difficult times. Highly recommended."

Nicholas N
carehome.co.uk rating: 4.33 out of 5

"I cannot recommend Queens Court highly enough. It is both professional and friendly with an overriding feeling of safety. The rooms are airy and fastidiously clean. The meals are of a very high standard and the residents are looked after extremely well. But the one thing that really stands out for me is the kindness of the staff. Nothing is too much trouble for the residents and the visitors and I have enjoyed many delicious treats including a birthday cake. Thank you so much for looking after my aunt so well."

Charlotte T
carehome.co.uk rating: 4.17 out of 5

"The care provided during my Mum's stay at Queens Court has been exceptional. The staff is patient, professional, and kind. The home is clean, bright, and spacious. It never feels miserable when I go there. It is in a great location for visitors and always welcoming. My Mum told me she was very happy due to all the activities and day trips. The meals are varied and of high quality. During the lockdown, I never worried that she wasn't being properly cared for. I would definitely recommend this home."

J A
carehome.co.uk rating: 5.00 out of 5

"I thank every single member of staff at Queens Court for the wonderful and loving care and support they gave my Mother-in-law during her whole time there, all the way until her last day and also for all the support they gave us. A wonderful care home. A home from home. Thank you so much. We cherish all our lovely memories with Mum and all of you there. Looking forward to the next summer tea party and barbecue in the garden. Amazing carers and manager who in my heart became friends. Thank you. All the very best to all of you. Lots of love from the whole family."

Hermana S
carehome.co.uk rating: 5.00 out of 5

"The quality and delivery of care at Queens Court is first class and I have been deeply touched by their thoughtfulness and gestures. The staff here really care about their work, the residents and their families."

Johanna C
carehome.co.uk rating: 5.00 out of 5

"On Sunday last I went to visit a very special lady at the Queens Court Nursing Home. I was greeted immediately at the front door with simple pleasantries. After a slight confusion (my friend is registered using her married name, not the name I knew her by) with regard to my friend's surname, I was led to the side entrance. I signed a form and was instructed to wash my hands. I was impressed by the due diligence. I was then taken to the serene and well-kept garden. It appeared very welcoming, with others socially distanced, yet enjoying the company of apparent loved ones. My friend arrived shortly after I was seated. Her smiles immediately told me she was in good hands. Tea and cake arrived shortly into my visit. Conversation flowed with ease despite her faltering memory. The visit ended far too abruptly (30 minutes). Without a doubt, I will gladly recommend this very professional operation. Looking forward to returning."

Roderick W
carehome.co.uk rating: 3.58 out of 5

"Staff are helpful."

P M
carehome.co.uk rating: 5.00 out of 5

"My 3-week stay was very comfortable and fulfilled exactly, as a post-hospital care home, my need for a place to recover strength before going home. All the staff were very helpful and the caregivers always kind to residents, no matter the time of day or night. Unfortunately due to Covid-19, some things could not be offered but would I come back again? Yes, certainly. As to value for money, I expect it is, I just have nothing to compare it as I write."

Linda J
carehome.co.uk rating: 4.83 out of 5

"My mum entered Queens Court a month or so prior to the Covid-19 lockdown following a stroke in January this year. From the first visit I made, I have been impressed by the level of engagement and genuine interest in my mother's wellbeing. Following her stroke and associated loss of sight, my sister and I have taken great comfort in the care, attention and quality of the care she has received."

S S
carehome.co.uk rating: 4.58 out of 5

"Moving my great aunt to Queens Court five years ago from her home was very daunting and scary for us all. We only have very positive things to say about Queens Court. The care and attention that has always been shown is to be commended. We are so happy we chose Queens Court and pleased to say that my great aunt settled very quickly into the very safe and secure surroundings."

C J
carehome.co.uk rating: 4.83 out of 5

"Excellent, very impressed with the new visitor's room. Makes a massive difference to see my dad in person. He received excellent care from the manager and the staff."

E B
carehome.co.uk rating: 4.92 out of 5

"My sister and I have Lasting Powers of Attorney for our mum and we both feel that Queens Court is the best place for our mother, who has Parkinson's disease. They are responsive and keep us completely up to date about our mother. The staff are kind, calm and supportive."

D R
carehome.co.uk rating: 4.83 out of 5

"Barchester's care of my mother is generally very good. It could be improved in two ways. i) She could be given more help using her iPad and watching things on the TV which would improve her life a lot. ii) Staff often fail to note down or inform her of when I (or my sister) am coming to visit."

Laurence K
carehome.co.uk rating: 4.25 out of 5

"I have nothing but thanks to say about Queens Court Nursing Home. They looked after my mother beautifully, especially the last few months, which were not easy for anyone."

Joanna B
carehome.co.uk rating: 4.67 out of 5

"Three of our friends have been residents at Queens Court. Two of them have now gone on to meet their maker. From our very first visit, we were impressed by the high standard of care and attention to detail given to each resident. The provision across the board is five stars. As regular visitors, we are made to feel part of the family. We are invited to decision making meetings and kept constantly informed of our friend's wellbeing."

Jacqueline S
carehome.co.uk rating: 5.00 out of 5

"The staff are excellent and do their best to connect with my mother who has severe dementia. Given her condition, she seems content with life and the staff have my sincere thanks for that."

Martin S
carehome.co.uk rating: 4.83 out of 5

"Whatever time I visit my friend, the staff are friendly and welcoming. All rooms are spotless and my friend is happy and settled."

Brenda A
carehome.co.uk rating: 5.00 out of 5

"All the team are so kind and professional. Care is dignified, respectful, and expert. Food is goods and activities imaginative. Very good visiting arrangements in COVID times. After seeing how well his grandparents were looked after my son wants to put a down payment for a room for me."

G M
carehome.co.uk rating: 4.73 out of 5

"I arrived here in July 2020 after a rather traumatic and difficult spell in hospital. I needed respite before going home. The kindness of the staff has been quite overwhelming and has helped me recover both emotionally and physically."

P B
carehome.co.uk rating: 4.45 out of 5

"Queens Court is excellent and provides a fabulous service. We couldn't be happier. Keep us the good work."

D Y
carehome.co.uk rating: 5.00 out of 5