Reviews for Spen Court Care Home

"Barchester Spen Court Care Home was excellent in every respect. Standards are very high in all areas and we were particularly touched by the great kindness shown not only to my mother but to our whole family. Thank you very much."

M F
carehome.co.uk rating: 5.00 out of 5

"This care home has a welcoming and friendly atmosphere - all staff and management made every effort to put us at ease. I can't praise the staff enough for the care and attention given to my mother-in-law."

S F
carehome.co.uk rating: 5.00 out of 5

"Barchester Spen Court Care Home was excellent in every respect. Standards are very high in all areas and we were particularly touched by the great kindness shown not only to my mother but to our whole family. Thank you very much."

M F
carehome.co.uk rating: 5.00 out of 5

"This care home has a welcoming and friendly atmosphere - all staff and management made every effort to put us at ease. I can't praise the staff enough for the care and attention given to my mother-in-law."

S F
carehome.co.uk rating: 5.00 out of 5

"Always a friendly atmosphere when I visit the home. The staff are very friendly too. They really look after my mum with all her needs."

A J
carehome.co.uk rating: 4.33 out of 5

"Always a friendly atmosphere when I visit the home. The staff are very friendly too. They really look after my mum with all her needs."

A J
carehome.co.uk rating: 4.33 out of 5

"My mum is 84. She suffers from Dementia and has resided in two care homes prior to Avery Mews in Heckmondwike. Previous care homes did not meet Mum's exact needs, she never seemed happy and was regularly tearful on my visits and I was never happy with myself through feeling guilty for her having to be in a care home. Avery Mews is no run of the mill care home, they go above and beyond all my expectations, the staff are here there and everywhere and the home just buzzes with activity focused on a very individual residents needs with both care and support. Every lovely resident has a character and the home deal with individual needs associated with this unforgiving illness."

Andrew W
carehome.co.uk rating: 5.00 out of 5

"I am happy with the care my Mum gets. The staff are always pleasant to the visitors and families of the residents. On a personal note, the support we have received from the staff has been excellent."

Yvonne S
carehome.co.uk rating: 4.42 out of 5

"Avery Mews is a 'home from home' where residents are cared for and respected and their family are welcomed and supported. Communication is excellent and nothing is too much trouble for the staff. Every member of staff; care, activities, admin, catering, cleaning and maintenance are friendly, helpful and most importantly a fantastic support network for the residents in their care."

Annette N
carehome.co.uk rating: 4.92 out of 5

"Staff are always very friendly. My friend seems to have settled here really well and seems happy."

S W
carehome.co.uk rating: 4.00 out of 5

"From my very first visit to Avery Mews, I found the staff very friendly and welcoming. I was apprehensive to see my mum who's a resident because I live in Australia and hadn't seen my mum since she had been admitted to Avery Mews and I was so reassured by the extremely caring staff who kindly look after my dearest mum. Also very kind in setting up online chat for me to be able to chat to and see mum every week which is my lifeline until I'm next home. I can't thank the staff enough."

Alison H
carehome.co.uk rating: 5.00 out of 5

"I am on the whole extremely satisfied with Avery Mews Care Home, Heckmondwike. The staff are very kind, caring, helpful and very supportive of me, my father (the resident), my mother and the other family members affected by my dad's dementia. The home and my dad's room is clean and well maintained, bright and cheerful. (It would be helpful to have more staff at times)."

Dawn R
carehome.co.uk rating: 4.50 out of 5

"Always feel welcome, thanks to the staff."

Michael H
carehome.co.uk rating: 5.00 out of 5

"Warm, cosy atmosphere, plenty of staff around to supervise the residents. The staff have been very helpful and professional and have been a great comfort to us during my father's final days. Our family are very grateful for all the care given throughout my father's residency."

Stephanie D
carehome.co.uk rating: 4.92 out of 5

"My dad has been here for 12 months and has received excellent care. Avery Mews is a happy, clean and extremely well run professional home. My dad was treated with the utmost dignity at all times and I would recommend Avery Mews to anyone."

Janet B
carehome.co.uk rating: 5.00 out of 5

"Everyone is very kind and supportive to my dad. He is, I think, starting to settle in now. We, as a family, are happy with everything so far."

Julie K
carehome.co.uk rating: 4.75 out of 5

"Nothing to add, everything's fine."

M K
carehome.co.uk rating: 4.00 out of 5

"A lovely care home. Friendly and caring staff. Excellent conditions."

S B
carehome.co.uk rating: 4.50 out of 5

"Excellent 2 weeks respite for my mum. We visited most days and she was very happy in the environment. The staff were always helpful and dealt with all our requests."

Tony F
carehome.co.uk rating: 5.00 out of 5

"A very good care home. The staff were very caring and supportive not only to my father but to the family. Overall a very well organised and caring home. Keep up the good work."

Diane B
carehome.co.uk rating: 4.33 out of 5

"Avery Mews has provided care for my mum for over four years now. The staff are caring and compassionate. It has a homely atmosphere and a genuine family feel to it. Staff have been supportive through difficult times. It is a very friendly environment and there is a good selection of activities for residents to participate in. Staff recently made it possible for my mum to attend a family Christmas party at my house. We are so grateful for the care my mum received on the day. Being able to have my mum at home again was such an amazing feeling. It meant that relatives visiting could see her in a more familiar setting and at Christmas, this was really special."

Julie H
carehome.co.uk rating: 4.00 out of 5

"It was a very hard decision to have to put my mum into care. We looked at lots of places but as soon as I stepped into Avery Mews, it was like a hotel - beautiful. Amazing staff, so kind, nothing is too much trouble for them. Great food, lovely room. I feel so happy my mum is being looked after by the best. I could not ask for anything more. Thank you to you all so much."

A B
carehome.co.uk rating: 5.00 out of 5

"My father in law lives here. Staff are fantastic with him. He needs a lot of help and attention. Staff do this great. They also manage to divert him when he gets agitated and tries to go out alone."

Jennifer H
carehome.co.uk rating: 4.67 out of 5

"The care home is excellent. The staff are always very welcoming and cheerful, extremely good with my brother - have laughs, giggles and 'pull his leg' which he enjoys. They always appears to be some form of entertainment for the residents each week. Guests/visitors are always offered refreshments and served with a smile."

J H
carehome.co.uk rating: 4.75 out of 5

"Recommend."

J T
carehome.co.uk rating: 3.67 out of 5

"Pleasant, clean surroundings, food is home cooked and staff from cleaners, cooks, carers and office staff are all welcoming. They know each resident and ensure their care and safety at all times. Mum has struggled with her transition into full-time care but the staff have been very supportive in making mum welcome and feel safe."

L E
carehome.co.uk rating: 3.83 out of 5

"A team of 3 carers per shift rather than 2 makes a significant difference to both staff and residents."

P H
carehome.co.uk rating: 4.50 out of 5

"My dad is happy here he always says he is well looked after. I feel confident if there are any problems they will get in touch with me."

Christina H
carehome.co.uk rating: 4.00 out of 5

"The care received by my friend was very good especially in the first week after which she developed a water infection. This was no one's fault, however, my friend only had 1 shower during her 2-week stay. Personal hygiene did not seem a high priority. My friend then seemed confused and paranoid. The management were wonderful when explaining these side effects."

Ann H
carehome.co.uk rating: 3.83 out of 5

"The overall standard of care is excellent. Can't fault any of the care given. Staff always helpful, kind and caring."

D S
carehome.co.uk rating: 5.00 out of 5

"Avery Mews is a very caring homely place, giving a very safe environment. My Mum in Law is very happy. She is well looked after by staff who are genuinely kind and caring. Nothing is too much trouble. The home is very much home from home. It is a well designed attractive home with good facilities. There are activities and outings. Lovely home cooked food and tasty cakes (mum's favourite bit). Avery was a stand out home when we were looking for the right place for Mum. It is not an easy thing to pass your loved ones into the care of others, but Avery was a very good choice. 1st Class!"

Steve H
carehome.co.uk rating: 5.00 out of 5

"I am so happy when I visit my sister to see she is happy and so well looked after. I feel Avery is the best place she could be now at nearly 90. She is now unable to look after herself and her husband of 62 years has sadly now passed away. As her dementia gets worse, it is sad to see her slipping away. But, with the love and care given at Avery she is able to smile. She is having a quality of life now, which we never expected. We feel the lovely staff at Avery have given her that. They bring out something in her we thought was lost - thank you!"

Beryl D
carehome.co.uk rating: 5.00 out of 5

"I have always been very happy with my mother-in-law's care at Avery Mews. The staff are always welcoming and happy to help. My mother-in-law is treated as family and not a resident."

Richard T
carehome.co.uk rating: 5.00 out of 5

"My wife has been in Avery Mews for just over 2 years and the care she gets is excellent. The games and things the staff help her to participate in is very good. The choir on Thursday is top rate including a lot of fun with the two carers who run the choir. My wife is helped to join in with all the activities going on. This helps to keep her happy which is very important to me. All in all a job well done by all the staff."

Brian S
carehome.co.uk rating: 4.50 out of 5

"This was the first respite care I had arranged for my mother who suffers from dementia. On a visit to the home, I was impressed by the high standard of cleanliness and decor in the home. There were plenty of carers and cleaning staff on duty. The residents and their clothing were also very clean. I was shown around the home and greeted warmly by the friendly and knowledgeable staff. When the manager came to our home to carry out her assessment for my mother's care plan, she was very friendly and professional. She assured me my mother would be well looked after. My mother has spent 10 happy days in respite. She has been extremely well cared for - kept scrupulously clean, laundry is done daily, assisted with all her care needs by warm and kind professionals. The staff were sorry to see my mum leave and she told me she had had a lovely time."

Patricia W
carehome.co.uk rating: 4.58 out of 5

"My dad became concerned for his care in his previous home and saw Avery Mews in the paper and asked me to get him a visit and moved. The manager was so helpful and organised a visit and dad liked the place so much. When a room came available the manager arranged the transfer as I live so far away. The move went smoothly and he was soon settled in his new room. The care he received immediately made him more settled and he always had nice things to say about the staff! Although he didn't eat much, the food was 100% better. The whole environment was so much better and as I say he felt safe. Unfortunately, for my dad aged 96, his stay was shortlived due to his various ailments which suddenly took a turn for the worse. He was soon to pass away, but the staff took care of him so well in his final hours. My sister and I have been made to feel so welcome back at the home and I don't live near but my sister does and knows she will always be welcome. Dad missed out."

Steve H
carehome.co.uk rating: 5.00 out of 5

"I had to take mother for respite care on the 30th April 2017. After assessment by the manager, she was accepted into Avery Mews Care Home where my mother was very well looked after and made perfectly at home there by the care staff. She was there til the 16th May 2017 when she passed away peacefully."

Cynthia C
carehome.co.uk rating: 5.00 out of 5

"Our father has recently been put into care as his Altzheimer's had got markedly worse. The manager made this move a lot less stressful. Staff were so considerate and kind. Unfortunately our fathers needs were more than they could provide as he developed psychotic behaviour and more challenging behaviour then they could cope with. The manager and staff were incredibly kind and supportive as we went through the very stressful process of finding a home that would take him. Couldn't speak higher of the staff, care, quality of rooms, dining everything every where."

Allison M
carehome.co.uk rating: 5.00 out of 5

"First impression was lovely. Clean home in pleasant surroundings. The staff are always welcoming and friendly, easy to talk to and cannot do enough to help. Well done girls. My aunt has settled in nicely and always remarks "it's lovely here isn't it". Especially when she can sit in the garden on a sunny day. Also no complaints about the food. It makes us all happy and at ease to know that my relation is happy too. Thanks to all."

Marion S
carehome.co.uk rating: 4.50 out of 5

"Excellent care, lovely clean home. Carers first class. Excellent food. This is a first class home."

Joan W
carehome.co.uk rating: 5.00 out of 5

"In my opinion living at Avery Mews makes me feel happy. I have freedom from responsibilities. I love everything about Avery Mews and I am glad to be here."

Eileen B
carehome.co.uk rating: 5.00 out of 5

"I am so happy we've been able to get my mum into Avery Mews. We had no experience of care homes and all the team have been very helpful, professional and committed to making the whole process so easy and stress free."

Karl S
carehome.co.uk rating: 5.00 out of 5

"As a registered general nurse with several years experience, I have found Avery Mews to provide excellent, caring, empathetic care. All staff are approachable, helpful. I have visited several homes in my line of work, Avery Mews is clean, inviting and caring. Nothing is too much trouble. I would like to congratulate the staff for all their hard work."

Diane I
carehome.co.uk rating: 5.00 out of 5

"Very caring and professional. Beautiful home, well kept. Staff friendly and helpful. Food very good. Would highly recommend."

Sally B
carehome.co.uk rating: 4.27 out of 5

"The staff are very caring to my father. The catering staff provide good quality food."

S H
carehome.co.uk rating: 4.67 out of 5

"Mum has been a resident at Avery Mews for just over 6 months. As her family, we are very happy and reassured that she receives excellent, individualised care. I am always kept informed of any concerns or changes to her care plan. The home itself is spotlessly clean and nicely decorated. The food and menu are fabulous. Mum is certainly well fed! The tact and kindness shown by care staff, especially when encouraging personal hygiene and social presentation with residents is reassuring. Activities are arranged to suit the residents and entertainment is a regular feature. I know I can ring Avery Mews, or visit, at any time and be greeted by friendly, caring staff, who can always answer any questions I may have."

R G
carehome.co.uk rating: 4.92 out of 5

"The staff, residents and ancillary workers are all very pleasant. You are always welcome. The home is always bright and cheerful. Meals are excellent and those people who need help with eating are helped without fuss. Those who need help with toilets are given help as necessary. There are always sufficient staff to deal with all situations and equipment is first rate. It lives up to its name "Brighter Kind". It is no effort to visit and I would be happy there when I am old."

Trevor B
carehome.co.uk rating: 5.00 out of 5

"My father is a very private person and I feel most importantly his privacy has been well respected by all the staff with whom he comes into contact. They have all shown caring attitudes towards him and have never heard him make an adverse comment about any member of staff."

Margaret P
carehome.co.uk rating: 4.50 out of 5

"Excellent care regarding cleanliness, personal hygiene, quality of food and activities."

Margaret B
carehome.co.uk rating: 3.92 out of 5

"Everything here at Avery Mews is first class, The care from all the girls is wonderful. Nothing is too much trouble for them. The food (all meals) are very good. The cleanliness is always good."

Margaret M
carehome.co.uk rating: 4.83 out of 5