Reviews for The Warren Care Home

"The Warren was my aunt's home for the last year of her life. She lived the best life ever at the centre. She loved the activities especially if they involved animals, ate beautifully prepared food and was tended by the best team ever assembled. The family are treated so well, cups of tea and coffee and offer us food. I can't praise The Warren enough. She was respected, pampered, loved and dignified until the very end."

Heather B
carehome.co.uk rating: 5.00 out of 5

"My mother is extremely happy here. She regularly tells me how well the staff look after her and if she wants anything she only has to ask. The communication during the Covid Pandemic has been very good. The new manager is clearly making further welcome improvements, including meals and entertainment. The Warren has a caring lovely atmosphere thanks to the hard work and dedication of all the staff, including admin and management."

M S
carehome.co.uk rating: 4.33 out of 5

"My father has lived at the Warren for nearly 5 years. He has been and remains very content. He loves his room and can have a lot of his things around him - his computer and TV for example as well as his recliner chair. The staff are lovely, caring and attentive, spending time chatting to him and helping him out when needed. The Warren was our first choice when it was decided he should go into a home. We've never had a moment of doubt."

S W
carehome.co.uk rating: 4.92 out of 5

"Warm and professional service to clients and families."

D H
carehome.co.uk rating: 4.33 out of 5

"I am quite happy at The Warren. All the staff are very happy, helpful and agreeable to help me and all the residents. There are many outings to go on and very vasried. The food is very good, rooms and lounge very comfortable. I have no complaints at all."

S K
carehome.co.uk rating: 4.92 out of 5

"I am very happy here, I think it's well run and the staff are so kind and helpful. The food is first class."

B P
carehome.co.uk rating: 5.00 out of 5

"Since my father entered The Warren on 10th December 2021 we have seen a vast improvement both physically and mentally. All the staff we have met have been friendly and professional. At present, he has not participated in any activities but this has been his choice. However, I would like to say from what I have seen in the home and on Facebook, the activities coordinator is a credit to The Warren and hopefully, my father will soon engage in the events."

S B
carehome.co.uk rating: 4.58 out of 5

"Even though my dad was in The Warren for only a couple of months he soon settled in and using his own words “felt like home“. All the staff are really friendly, caring and compassionate and will go out of their way to accommodate any need. We were so impressed that the care home had a dedicated ‘events coordinator’ to organise daily events/activities, no day was the same. As for the catering, menus were changed daily and had a good variation to choose from. I would highly recommend The Warren."

David B
carehome.co.uk rating: 4.92 out of 5

"In the many years, I have been coming to The Warren I have only ever seen the residents receive exceptional care. The staff are extremely kind, respectful and thoughtful. The activities team work very hard to entertain residents with a wide variety of activities. Everyone is made to feel very welcome here and I wouldn’t hesitate to recommend it."

Tracey R
carehome.co.uk rating: 5.00 out of 5

"Mum moved into Barchester The Warren Care Home on the first day of lockdown in March 2020 and received excellent care from the start. Outings were limited due to various spells of lockdown, but she joined in every activity on offer. The activities were varied and interesting, and she tried many things she'd never attempted before. In her last few weeks, she was surrounded by the love and care of all the staff, they became her extended family and we are so grateful to them all."

H S
carehome.co.uk rating: 4.75 out of 5

"The Warren is a first-class care home. I spent four weeks here while convalescing. I am an atypical resident, as I am normally a fit and healthy 74-year-old woman living an independent life. I never expected to be in a care home, but the experience has been very enjoyable. My family and I were impressed from the outset by the detailed and comprehensive assessment of my needs while in recovery. All the care staff are attentive, caring and knowledgable about the needs of every resident. Some residents are “difficult”, but the staff have found effective ways of coping with them. A new chef has been appointed and is keen to develop a new menu in consultation with the residents’ committee. The activities coordinators are enthusiastic and creative, and the admin assistant has provided invaluable assistance to me. In summary, I cannot fault this care home and would happily live here as a permanent resident should the need arise"

Carol P
carehome.co.uk rating: 4.50 out of 5

"My mother-in-law has been a resident at The Warren for about 18 months. All the carers were wonderful at making her feel welcome during the times of the Pandemic when she couldn’t have visitors. Now I am able to visit freely and can see for myself the high level of care that she has, the relationships that she has built up with other residents and staff, also how she has been able to join in with the wonderful activities on offer."

Alex W
carehome.co.uk rating: 4.67 out of 5

"My father has been in The Warren for over 2 1/2 years. He entered with a diagnosis of six to nine months to live. His care and the respect the staff have been wonderful. He is now ebbing towards his life end and I can honestly say the staff care for him and me too. Sometimes there are not enough staff, to my mind. Sometimes the telephone, late in the day does not get answered, which can be frustrating. Overall I am happy Dad is here. The staff are exceptional!"

F R
carehome.co.uk rating: 4.27 out of 5

"I would like to thank all the staff at The Warren for the excellent care given to my mother. They showed great kindness, respect and dignity along with a sense of humor to make her laugh. I really appreciate the support the staff gave to my mum and myself and the family when we really needed it. The Warren have a fantastic team there and I would recommend highly."

Davina M
carehome.co.uk rating: 4.92 out of 5

"My father has recently moved into The Warren as he was having great difficulty living on his own. Once he had recovered from his medical problems, he has blossomed in the home. He is now back to his old self like he was two years ago and enjoying life again."

Andrew B
carehome.co.uk rating: 4.18 out of 5

"Our family had to make a sudden decision to seek respite for my father-in-law after a period of ill health. We rang The Warren and they were extremely accommodating. We had a settling-in period after a hospital visit. The staff were in contact with us and my father-in-law's care through this time was outstanding. The staff always make us welcome and my father-in-law is happy, safe and settled."

M B
carehome.co.uk rating: 4.08 out of 5

"Dad went into the home in a pretty poor state and at first, withdrew into his own world. The staff managed to bring Dad out with their happy, caring and positive attitudes. I'm sure that he now feels like part of a big happy family. The staff are all very caring and pull his leg frequently but always with respect. Thank you."

Robert B
carehome.co.uk rating: 5.00 out of 5

"My dad has been in The Warren for two months now and has settled really well. He's enjoyed lots of activities and making new friends. The staff are superb. They are kind, welcoming, engaging and are always ready to help. I'm so pleased we were able to get him a room there."

Helen W
carehome.co.uk rating: 5.00 out of 5

"My husband was in The Warren Care Home for two weeks of respite following an 8 week's stay in the hospital. During this time he was treated really well by all staff. He settled during his stay and attended some of the Christmas events which he enjoyed. The Warren being all on one level was a very safe environment for him to be in as he likes to wander about and he is used to a bungalow at home. He went to the dining room for his and mixed with other residents too which helped his well-being during his stay."

B F
carehome.co.uk rating: 4.42 out of 5

"The staff that care and interact with my mother are very attentive to her needs and you can clearly see that they have great love for all of the residents. Senior staff are particularly thorough with specific care and medication and listen to any additional family and resident needs, especially their “ways”. The meals offered are of a wide variety and nutritional, and age-appropriate with the chef being attentive to any additional requirements. Activities organised at the home are particularly enjoyable for my mother, with staff always thinking about what the residents will enjoy, they update their social media platform regularly with photos that the whole family love to see. The worry of how my mother is cared for in the later stages of her life has certainly lessened whilst being at The Warren."

Sarah K
carehome.co.uk rating: 4.83 out of 5

"My lovely Nanny joined The Warren in December 2021 for a 2-week respite stay and she decided to stay after this. My nanny enjoyed the last year of her life at The Warren where she was treated by the most wonderful empathetic team of people. We will be forever grateful for the love, care and dedication and companionship she received."

Zoe R
carehome.co.uk rating: 5.00 out of 5

"My father is being well looked after. The staff are friendly and helpful. They listen when we talk to them. The home is very well run and friendly."

Christine F
carehome.co.uk rating: 5.00 out of 5

"I was impressed and the staff very good. If I did not like the food an alternative was found."

A T
carehome.co.uk rating: 4.27 out of 5

"This was my mum's first stay in residential care while her home was refurbished. The carers and enriching staff were amazing, and so caring, nothing was too much trouble. It was so reassuring to know Mum was so well supported and cared for. What a great team at The Warren."

L P
carehome.co.uk rating: 4.92 out of 5

"Very caring, lovely surroundings, very comfortable and the food is excellent. Could not ask for more from a care home. My mother-in-law is treated with care and dignity in a lovely atmosphere."

Tracy C
carehome.co.uk rating: 5.00 out of 5

"Wonderful facility, they took great care of my aunt during her final year. The care and compassion demonstrated to her and the family was exceptional."

Beth B
carehome.co.uk rating: 4.75 out of 5

"My uncle moved into The Warren in March 2023. He was getting confused and losing mobility. He was made very welcome and was always glad to return there after a hospital visit. He loved the food and was always chatting to the staff all of whom would say hello and check on him as they passed his room when he was too poorly to sit in the lounge. When he was nearing the end he chose to have palliative care at home rather than go to the hospital or a hospice. It was the right decision, everybody was so caring and kind, and they made a difficult time easier for both my Uncle and the family. In his final hours, he was never left alone and it was obvious just how much the staff cared. Their presence at his funeral was greatly appreciated and the wonderful flowers they sent. Would not hesitate to recommend The Warren to those looking for a safe, friendly, caring environment for their loved ones."

Pip N
carehome.co.uk rating: 5.00 out of 5

"Taller people would benefit from a longer bed in respite room. Larger frame over toilet would help."

S W
carehome.co.uk rating: 4.44 out of 5

"Excellent care with patience and dignity meant that I felt happy to leave my mother in someone else's hands knowing she would be well cared for. Many thanks to all staff and management for their pleasant and happy atmosphere. A home from home."

J D
carehome.co.uk rating: 4.92 out of 5

"I spent two weeks at Barchester The Warren Care Home after being discharged from hospital. I think the staff are wonderful, very patient and helpful however it made me realise that a care home environment was not for me, so my stay was useful in clarifying my thoughts and it meant that I could return home, slightly more mobile, and it gave my relatives and opportunity to ready my house for me to go home safely when ready."

D S
carehome.co.uk rating: 3.50 out of 5

"The management and staff here are kind, helpful, caring and thoughtful. My mother spent the last few weeks of her life here and they all made sure she was comfortable and pain-free. Everything in the home is of a high standard - the care, the food, furnishings, activities - just wonderful. Thank you to you all."

Beulah D
carehome.co.uk rating: 5.00 out of 5

"My mum is very happy in Barchester The Warren Care Home. The staff are really friendly, her room is kept nice and clean. The food is outstanding with good choices. My mum participates in some activities, as she is partially sighted."

Kim P
carehome.co.uk rating: 5.00 out of 5

"Mum had lived at Barchester The Warren Care Home for over five years. She was very happy there and very well cared for. The staff were friendly and professional and as a family, we were very happy with the choice of care home and have no hesitation in recommending The Warren."

Mark C
carehome.co.uk rating: 4.83 out of 5

"My father-in-law came to Barchester The Warren Care Home after a long period in hospital. The care and support he and we, as his family, received was wonderful. The carers treated him with dignity and kindness. We would like to thank all involved at The Warren Care Home."

Karen J
carehome.co.uk rating: 5.00 out of 5

"What a fabulous care home. They have looked after my great-aunt for the last few years, last year was her 100th birthday. They hosted a lovely party. She has thrived during her time there. The events they put on and the interactions with the residents are second to none. Such lovely staff. Sadly, my great-aunt passed away last month and I will miss her and my visits with my grandchildren who adored her. Thank you to all the staff for making her final years so pleasurable."

Carol D
carehome.co.uk rating: 4.50 out of 5

"This was my father's first experience of residency in a care home, albeit respite care. I am very pleased with the overall care he received during his sixteen-day stay. It is fair to say, he was reluctant to go but appeared to enjoy his stay. I found all the staff I came into contact with were both friendly and helpful. I have no doubt that he will be returning soon for other short stays to cover gaps in his normal care. Thank you to all staff at the home."

John N
carehome.co.uk rating: 4.08 out of 5

"Dad stayed at Barchester The Warren Care Home for eleven days while we went on holiday. Although he was confused and a little insecure when we left him, we were confident that he would be well looked after. The home could not have been more helpful in all the communications leading up to the stay. We will certainly do this again when we next go on holiday."

M B
carehome.co.uk rating: 4.64 out of 5

"Staff and carers were all friednly and gave support to Mum. Everyone in the home was approachable and helpful to situations that occurred. There was a general happy atmosphere throughout."

P C
carehome.co.uk rating: 4.17 out of 5

"My dad was a resident at The Warren Care Home for 4 months (2 months respite care). He settled in well after my mum could no longer care for him at home (she is 88), the care he received was excellent. His health declined in the last month and the staff were so caring toward him. The day before he passed away, we were there at different times and the staff were so kind as we all knew the end was near, they made sure we had food and drink. Sadly Dad passed away in the early hours and the staff showed respect and compassion to the family there and were at hand if required. We will be eternally grateful to all the staff."

J C
carehome.co.uk rating: 4.83 out of 5

"Since my mother has been in The Warren, she has put on weight and is a lot happier, which has given my husband and I our lives back, as we don't have the constant worry of her being on her own and falling all the time as she was before. Thank you The Warren staff, always so friendly and happy."

Tracy L
carehome.co.uk rating: 5.00 out of 5

"My father-in-law is very happy at Barchester The Warren Care Home. He is cared for by a happy and professional staff. He joins in with the regular entertainment and especially enjoys the scrabble club and regular outings in the minibus."

S P
carehome.co.uk rating: 4.92 out of 5

"Staff all very kind and patient - but sometimes not enough of them. Communication between shifts and generally could be improved. Overall, a friendly and caring place, with lots going on for those who wish to participate."

J B
carehome.co.uk rating: 4.00 out of 5

"Barchester The Warren Care Home have looked after my father in an excellent manner over the past five years. The catering, housekeeping and entertainment staff are all very professional with the interest of the resident at heart. Dad was recently taken to an RAF base in Lincolnshire to have afternoon tea with King Charles."

Andrew P
carehome.co.uk rating: 4.42 out of 5

"Happy with everything. Home is excellent."

Rita C
carehome.co.uk rating: 5.00 out of 5

"My mum came to Barchester The Warren Care Home while I went away on holiday, for my peace of mind. My mother enjoyed her time at The Warren, the lovely welcome of all the staff and the homely atmosphere. It was a real peace of mind that my mother was in a happy place and I would highly recommend to any family member, who's thinking of going away, for peace of mind. Maybe see you soon."

T S
carehome.co.uk rating: 5.00 out of 5

"This care home is honestly amazing. It's clean, the staff are so lovely and welcoming and they are so genuine. I would recommend this care home to anyone. Lovely experience. I love seeing the care home doing the most for the residents."

Fasmin F
carehome.co.uk rating: 5.00 out of 5

"My dad moved into The Warren permanently in December 2021. Sadly he passed away in February 2024. Throughout his time at The Warren he was treated with kindness, respect and empathy by all the staff who were also very supportive and caring to the family too. The care home is clean, warm and well-maintained. There is a good variety of food on offer. Lots of activities are available for those who want to get involved. A big thankyou to all at The Warren."

Fiona B
carehome.co.uk rating: 5.00 out of 5

"When visiting always find managers and staff so friendly and accommodating. As I am a companion that is my work, the home is very clean and amazing in this day and age. When I visit and always someone there to let me in."

Richard H
carehome.co.uk rating: 5.00 out of 5

"My sister was a resident at Barchester The Warren for almost four years. She died March 15th this year at The Warren - she loved her last years there, considered it her "home" and always gave thanks and credit to all staff for their care and attention. Many thanks to you all."

V K
carehome.co.uk rating: 4.33 out of 5

"My sister was very poorly when she first came into the home, in October 2022, but she soon picked up with the help of the excellent staff. She always got up very early, the staff supplying her with a nice cup of tea. The staff are always very helpful, especially during the last few days. Many thanks to all."

Peter G
carehome.co.uk rating: 4.83 out of 5