Meet the Westgate House Care Home Team

Our staff are what hold the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring that residents enjoy all aspects of life at our home. See below to meet some of our friendly faces:

Pamela Mauchaza

General Manager

Hi, my name is Pamela and I am the General Manager here at Westgate House. Welcome to our website!

I am an experienced nurse and care manager, having spent many years with both the NHS and Barchester. I love working for Barchester and leading the team at Westgate House in the care and support of residents to provide first class service that meets their individual needs. We have a truly lovely home and a fantastic team.

My vision is to create a 'home from home' environment, where residents are actively involved in organising events, making decisions, and planning their care.

Our door is always open to visitors who want to experience our family-friendly atmosphere and I am always ready to speak to anyone who is starting to explore their future care needs.

Tracy Flanagan

Home Administrator

Hi, my name is Tracy and I am Acting Home Administrator here at Westgate House. 

I have been working at Westgate House since January 2022.

I started working as an administrator assistant and was offered promotion. I have a great team who support me with two assistants.

Kelly Meadows & Sandra Joseph

Activity Coordinators

Kelly and Sandra have worked for Westgate House for over 12 years, so have many years’ experience. They love having fun with the residents and providing a variety of activities.

Sandra Riley

Head Chef

Hello, my name is Sandra. I am the Head Chef here at Westgate House. 

I have been working at Westgate House since August 2021 and I love this team and the residents. With over twenty-five years of chef experience I know how to make the residents happy at every meal time. Whilst I enjoy introducing residents to some of my Caribbean food, it is also important that I provide a wide range of traditional English dishes too - it wouldn't be Friday without Fish 'N' Chips! 

Joseph Nsabimana

Head of Maintenance

Hi. I'm Joseph and I am the Head of Maintenance here at Westgate House.

Rifna Begum

Head of Housekeeping

My name is Rifna. 

My journey in the care field began as far as 8 years ago, starting off a volunteer in the Maternity ward, to providing care in clients houses based in Swindon, making a huge move to London in 2022 and now working as a the head housekeeper & laundry for Westgate House care home. 

I like to spread passion wherever I go, treating every work place like a home and the people working with me as a family. 

Due to my work ethics and my drive to always work hard, it was only after a few months of working with Westgate House where I had gained my Head of Housekeeping role. 

This mindset of treating my work place like a home enables me to work hard and ensure my surroundings are always presentable, neat and free of any bacteria - just as anyone would do in their own homes. 

Elena Munro

Administration Assistant

Hello. My name is Elena and I am the Administrator's Assistant here at Westgate House.

Robena Begum

Administration Assistant (Weekend)

Hi, my name is Robena and I am the weekend Administration Assistant.

I love the fact that I walk into a friendly environment and really enjoy getting to know the residents and their families.

Bibi Persaud

Activities Assistant

We welcome Bibi to the team. She has experience in offering activities. Bibi likes going out on day trips and singing and dancing. She is looking forward to joining the team and getting to know our residents.

Lorenzo Quadrelli

Maintenance Assistant

Hi, my name is Lorenzo and I am the Maintenance Assistant here at Westgate House. 

Together with the rest of the team I help to ensure that our home is a safe environment for our residents and staff. We are constantly looking for ways to improve the home so that it is an enjoyable place to live and work. 

My favourite part of the job is assisting new residents set up their rooms; hanging photos, moving in furniture and helping then unpack.