Reviews for The Wingfield Care Home

"The hospital organised my wife being sent to the Wingfield Care Home for palliative care. My wife was a resident at the Lodge for about 35 days until she died. The staff could not have been more helpful, considerate or compassionate to both my wife and myself in connection with my wife's deteriorating health. I cannot thank them enough 10/10."

A A
carehome.co.uk rating: 5.00 out of 5

"I needed emergency respite for my mum as my dad had to go to hospital following a 999 call. I phone 12-15 homes, and Wingfield was the only home able (and willing) to take Mum the same day. They took her after carrying out a phone assessment, and the whole process was as smooth as it could be in the circumstances. For this, I am extremely grateful. In the two weeks, she was there, Mum was looked after very well by caring staff in a nice environment."

Karen H
carehome.co.uk rating: 4.00 out of 5

"A friendly and homely atmosphere with kind and caring staff."

M O
carehome.co.uk rating: 4.45 out of 5

"Friendly and caring staff who have a wonderful manner with the residents. A well maintained home which is welcoming, homely and relaxed."

E H
carehome.co.uk rating: 5.00 out of 5

"The home is out of our locality. The manageress is approachable and is currently making positive changes in the home. Activities normally take place outside of my visiting times, so I cannot comment."

J H
carehome.co.uk rating: 3.91 out of 5

"My father has been at Barchester Wingfield Care Home, upstairs in 'Memory Lane' for over four years. I can honestly say this is the best place I could wish him to be. The care staff and nurses are truly fantastic, his room is really comfortable and the food is like a top hotel. There are plenty of activities laid on for him to do or he can simply rest in comfort. The office staff and management are always happy to assist. If you want your loved one to be surrounded by professional, caring and truly good people then choose this care home. There is even a Doctors practice right next door on hand. I highly recommend Wingfield Care Home in Trowbridge."

Paul G
carehome.co.uk rating: 5.00 out of 5

"My mother moved into Wingfield Care Home for respite care in December 2022 for 2 weeks. During this time we extended her stay for a further 2 weeks, unfortunately, she passed away during her time at Wingfield she was so well looked after and cared for. We would like to thank all the staff who made her final days safe, secure and comfortable."

A B
carehome.co.uk rating: 4.64 out of 5

"I have been impressed by the care given at this care home. The staff are all very friendly as well as caring."

Joy H
carehome.co.uk rating: 4.33 out of 5

"Mum has been exceptionally well cared for by the entire team in the three years she has been a resident. End-of-life care was exceptional. Both Mum and family were well looked after."

Karen L
carehome.co.uk rating: 4.58 out of 5

"A wonderful care home where the staff are very friendly. Clean and safe environment. The staff are very attentive and caring, they treat their residents with respect. Food is of a high standard. I would highly recommend this care home."

Renju G
carehome.co.uk rating: 4.83 out of 5

"Upon my arrival, I was greeted by happy and smiling receptionists and two Llamas. We were shown to Dad's room which was lovely, nice open aspect and airy. For the short time he was here, the staff (without exception) were (A+) I felt relaxed and at ease with the care home and all its staff. What more can I say except thank you."

Adrian J
carehome.co.uk rating: 5.00 out of 5

"Arrival on 22/06/2023, room not the one shown on pre-visit, far too small, no bumper pads on bed, no commode and no raised toilet seat. Groundfloor window, the houses next door could see in. After protest, the resident moved on 23/06 to a much better room upstairs. The resident was distressed the first night and the first morning as hip wound was bleeding. Reassurance and support eventually. Service and care were satisfactory afterwards. Breakfast (served in room) often rather later. The resident did not join in any activities. I did not experience any food."

R B
carehome.co.uk rating: 3.89 out of 5

"Visited the care home and it was lovely to see the residents enjoying BBQ. The staff seemed to be happy and caring. The home appeared clean and the atmosphere was really positive. The food was really lovely and delicious!"

R R
carehome.co.uk rating: 5.00 out of 5

"Very pleasant experience overall. Staff are helpful, kind and very efficient, particularly management. Facilities are good, and food is also very good. Overall, very well run with kind and caring staff throughout."

Michael B
carehome.co.uk rating: 4.75 out of 5

"I am very pleased with the staff."

G F
carehome.co.uk rating: 5.00 out of 5

"The experience I have had with the care home has been extremely good. The staff have been extremely excellent. My wife has resided at Barchester Wingfield Care Home for over six years and she has always been well looked after. So no complaints at all."

Anthony P
carehome.co.uk rating: 5.00 out of 5

"Mum is happy and well looked after. She enjoys the food provided on his regained her normal weight. Mum and her room always look clean and tidy. There are lots of activities provided."

L S
carehome.co.uk rating: 4.92 out of 5

"Resident is always happy and appears content in her new home. It's difficult to judge given her dementia but everything suggests she's well cared for, and is comfortable in her surroundings. We are also made to feel welcome when visiting. The only negative is the high cost of receiving such care."

T S
carehome.co.uk rating: 4.83 out of 5

"After visiting, I always feel so grateful for the kind, patient staff who look after Mum. I can see that they genuinely care about her, even when she is not compliant. I have also seen the lengths they go to in order to ensure Mum eats and drinks when she is too busy to do so. Having helped Mum eat meals, it is clear that she enjoys the food - I think it is of a high standard. On the very rare occasion that I have needed to raise an issue, it has always been dealt with in good time and taken seriously. It is difficult to comment on the management of the care home as there have been many changes. A long-settled period is needed."

Y B
carehome.co.uk rating: 4.17 out of 5

"My mother has been a resident at Wingfield Care Home since July 2023. She has received excellent care from all staff. The food choices are varied and look appetising. Always plenty to eat and drink. I feel content knowing Mum is in a safe environment and well looked after which puts my mind at rest. She is offered to join in with a wide variety of activities. Thank you to everyone who is involved in Mum's care."

M Y
carehome.co.uk rating: 4.92 out of 5

"All staff are so compassionate and caring, providing for all of Dad's needs. Nothing is too much trouble, regular updates given and staff are cheerful and service is given with a smile, thank you all."

J L
carehome.co.uk rating: 4.92 out of 5

"Staff are wonderfully considerate and caring to Dad. Go above and beyond. Regular contact with family updates on Dad. Everyone is so kind."

C L
carehome.co.uk rating: 4.92 out of 5

"Ok."

G G
carehome.co.uk rating: 5.00 out of 5

"Mum's stay with Barchester Wingfield Care Home was only short but in all that time, all the carers seemed absolutely lovely."

Sandra M
carehome.co.uk rating: 4.92 out of 5

"Very homely place, nicely decorated and full of very welcoming caring staff. My Grandmother is really happy here and it’s so nice to know she’s being so well looked after. I also love how many different activities there are for residents."

C A
carehome.co.uk rating: 4.58 out of 5

"Mum has come from another Barchester care home where she received excellent care. This was why we chose Barchester Wingfield Care Home. The quality of care Mum has been given is second to none. She is very happy here and that is thanks to the staff at Wingfield."

G R
carehome.co.uk rating: 5.00 out of 5

"All staff work really hard to care for my husband. He isn't easy to deal with but they are all lovely."

N B
carehome.co.uk rating: 4.67 out of 5

"Caring staff with a very positive attitude and helpful."

K D
carehome.co.uk rating: 4.92 out of 5

"Nice, friendly place. He is well looked after. Staff are very friendly and caring."

P D
carehome.co.uk rating: 4.92 out of 5

"Mum is happy, cared for well and seems to be content."

Niel A
carehome.co.uk rating: 5.00 out of 5

"Barchester Wingfield Care Home is an excellent care home with dedicated and hardworking staff. Everyone is very friendly and helpful and one feels confident that the residents are in a safe and secure environment. Doctors and nurses are always at hand if needed. Food and drink are first-class and activities are great. Highly recommended."

Richard H
carehome.co.uk rating: 4.75 out of 5

"The care my mum received in her last weeks and days was dignified, caring and professional. She was able to pass away in peace and comfort. The staff were also very caring to myself and my sister. I couldn't have wished for better. It touched my heart that one of the care staff wash her, dressed her and sprayed her favourite perfume when preparing for the funeral directors to take her. Thank you."

Alison P
carehome.co.uk rating: 4.75 out of 5

"Overall very happy."

Belinda W
carehome.co.uk rating: 5.00 out of 5

"Happy with the care my mum is receiving."

Andrea W
carehome.co.uk rating: 4.67 out of 5

"My 98-year-old father has been cared for since December 2023. I have never had any cause to worry about any aspect of his care. He can be quite difficult and all the staff know how best to handle him at these challenging moments. This gives me great peace of mind."

A V
carehome.co.uk rating: 4.67 out of 5

"Despite being 'grumpy' at times, my father-in-law always appears to be well looked after and all of his needs are met by the staff. Consequently, my wife and I are bale to get peace of mind knowing that my father-in-law is in such good hands. I have no doubt about the challenge that the staff face on a daily basis and they should be commended for their attention to his every need."

J V
carehome.co.uk rating: 4.67 out of 5

"Friendly staff, clean and tidy home. Communication is spot on."

A B
carehome.co.uk rating: 5.00 out of 5

"From what I have seen from staff is absolutely fabulous. Would recommend Wingfield Care Home 100%."

N B
carehome.co.uk rating: 5.00 out of 5

"Grandma is so happy and well looked after."

Tara S
carehome.co.uk rating: 4.92 out of 5

"My dad was admitted at the beginning of May following a period of poor health. So far, his care has been very good and as a family, we are relieved that he is now safe and being kept in a secure environment."

Guy V
carehome.co.uk rating: 4.75 out of 5

"Fantastic care, very professional. Great communication with family. Would highly recommend."

J A
carehome.co.uk rating: 5.00 out of 5

"My wife has been very well looked after and I'm very pleased."

P P
carehome.co.uk rating: 4.92 out of 5

"Very nice care home, staff are all friendly, managers and head of unit are all very approachable and nothing is too much for them to sort. Clients all appear happy, all kept clean and well-dressed. Great range of food offered to clients for their meals. Visitors ar made to feel very welcome, love the open-door policy! Thank you."

Katie L
carehome.co.uk rating: 5.00 out of 5

"I am delighted that Mum has decided she would like to be a permanent resident, she is very happy and content. All her carers look after her in a dignified and caring way. She has enjoyed watching the ballroom dancers and some other activities. I have always been made to feel very welcome too. P.S. Mum is in quite a small room and is, hopefully, on the list to move to a larger room when one becomes available, please."

R C
carehome.co.uk rating: 4.83 out of 5

"What a lovely home. Very welcoming and everyone willing to help. Always able to come and go when I please."

S T
carehome.co.uk rating: 5.00 out of 5

"Clean room, attentive staff who are very caring and friendly."

A M
carehome.co.uk rating: 4.67 out of 5

"A lovely home with caring and friendly staff."

D A
carehome.co.uk rating: 5.00 out of 5

"Staff are very attentive, food good, and relatives well taken care of."

P A
carehome.co.uk rating: 4.58 out of 5

"Lovely and relaxed atmosphere. Everyone friendly and welcoming."

R A
carehome.co.uk rating: 5.00 out of 5

"Very pleased with the care. Very good, no problems."

L B
carehome.co.uk rating: 5.00 out of 5