Reviews for Ashchurch View Care Home

"Barchester Ashchurch View had been my dad's first choice when he was a resident in York suite and his experience over two years, when support was needed, was exemplary and this became my first choice when my husband needed to have care for dementia. The staff are so caring, patient, cheerful and encouraging. They respect people's dignity and show great empathy for their feelings. There are plenty of activities on offer to stimulate interests and skills and the food is so tasty with plenty of choice. The atmosphere is warm, welcoming and homely and all the nostalgic memory objects and pictures are reassuring and comforting. There are plenty of areas to visit in perfect safety within the unit too, giving space and privacy."

Jean B
carehome.co.uk rating: 4.92 out of 5

"Barchester Ashchurch View had been my dad's first choice when he was a resident in York suite and his experience over two years, when support was needed, was exemplary and this became my first choice when my husband needed to have care for dementia. The staff are so caring, patient, cheerful and encouraging. They respect people's dignity and show great empathy for their feelings. There are plenty of activities on offer to stimulate interests and skills and the food is so tasty with plenty of choice. The atmosphere is warm, welcoming and homely and all the nostalgic memory objects and pictures are reassuring and comforting. There are plenty of areas to visit in perfect safety within the unit too, giving space and privacy."

Jean B
carehome.co.uk rating: 4.92 out of 5

"I only came here at the beginning of December, so far, so good, I'm very pleased with everything. Staff are very helpful and kind. Food is good, plenty of activities but you're not pushed to join in anything if you don't want to."

Gordon D
carehome.co.uk rating: 4.25 out of 5

"I've only been here a short while but I am quite sure I'' be happy here. I cannot fault the staff, they are all very kind and caring and will do anything for you. In all, I think this is a very nice care home."

Wendy D
carehome.co.uk rating: 4.17 out of 5

"I only came here at the beginning of December, so far, so good, I'm very pleased with everything. Staff are very helpful and kind. Food is good, plenty of activities but you're not pushed to join in anything if you don't want to."

Gordon D
carehome.co.uk rating: 4.25 out of 5

"I've only been here a short while but I am quite sure I'' be happy here. I cannot fault the staff, they are all very kind and caring and will do anything for you. In all, I think this is a very nice care home."

Wendy D
carehome.co.uk rating: 4.17 out of 5

"I've only been here a short while but I'm very impressed. I feel very at home. All staff are very kind, helpful and friendly. I'm sure this will be a happy home for me."

Wendy D
carehome.co.uk rating: 4.33 out of 5

"I'm happy here, the staff are very good, making me feel at home, very kind and caring."

Gordon D
carehome.co.uk rating: 4.25 out of 5

"I've only been here a short while but I'm very impressed. I feel very at home. All staff are very kind, helpful and friendly. I'm sure this will be a happy home for me."

Wendy D
carehome.co.uk rating: 4.33 out of 5

"I'm happy here, the staff are very good, making me feel at home, very kind and caring."

Gordon D
carehome.co.uk rating: 4.25 out of 5

"Thank you for taking in and caring for my dad, who passed away two months after moving in, and continuing to care for my stepmum."

D B
carehome.co.uk rating: 3.75 out of 5

"Thank you for taking in and caring for my dad, who passed away two months after moving in, and continuing to care for my stepmum."

D B
carehome.co.uk rating: 3.75 out of 5

"Mum's welcome was good for her to start eight weeks respite. All went well, Mum was placed next to the nurses station due to a lot of falls. Mum hasn't complained about any of the staff. Very attentive and ready for a joke and a laugh. The eight weeks have taken Mum time to relax and get to know the staff and the same for them. We, as a family, hope Mum can stay here and we know she is being well looked after."

Gill S
carehome.co.uk rating: 4.00 out of 5

"Mum's welcome was good for her to start eight weeks respite. All went well, Mum was placed next to the nurses station due to a lot of falls. Mum hasn't complained about any of the staff. Very attentive and ready for a joke and a laugh. The eight weeks have taken Mum time to relax and get to know the staff and the same for them. We, as a family, hope Mum can stay here and we know she is being well looked after."

Gill S
carehome.co.uk rating: 4.00 out of 5

"Couldn't have chosen a better place for my mother's palliative care. All the staff have made her so welcome, it has a lovely atmosphere, beautifully decorated, clean and nothing is too much trouble. Food is excellent, they cater for all requirements. My mother is happy and as comfortable as she can be, the nursing staff are really looking after her."

Suzanne L
carehome.co.uk rating: 5.00 out of 5

"Couldn't have chosen a better place for my mother's palliative care. All the staff have made her so welcome, it has a lovely atmosphere, beautifully decorated, clean and nothing is too much trouble. Food is excellent, they cater for all requirements. My mother is happy and as comfortable as she can be, the nursing staff are really looking after her."

Suzanne L
carehome.co.uk rating: 5.00 out of 5

"Wonderful event organised by the lovely team yesterday. A (sizeable) group of motorbike enthusiasts and club members gathered outside Barchester Ashchurch View and allowed the residents to view/chat and even sit on a beautiful bike! (The latter being my mum!) Everyone really enjoyed the afternoon. Thank you to all who organised the event (including teas and cake makers.)"

Alice W
carehome.co.uk rating: 4.92 out of 5

"Wonderful event organised by the lovely team yesterday. A (sizeable) group of motorbike enthusiasts and club members gathered outside Barchester Ashchurch View and allowed the residents to view/chat and even sit on a beautiful bike! (The latter being my mum!) Everyone really enjoyed the afternoon. Thank you to all who organised the event (including teas and cake makers.)"

Alice W
carehome.co.uk rating: 4.92 out of 5

"If the time comes when I need care in a nursing home, this is where I would like to be. Some would say that the only reason is that the food is good but every aspect of the care is excellent. Every member of staff gave my sister-in-law the very best of attention and treated her with dignity when she died."

Richard C
carehome.co.uk rating: 5.00 out of 5

"If the time comes when I need care in a nursing home, this is where I would like to be. Some would say that the only reason is that the food is good but every aspect of the care is excellent. Every member of staff gave my sister-in-law the very best of attention and treated her with dignity when she died."

Richard C
carehome.co.uk rating: 5.00 out of 5

"My father has lived at Ashchurch for four years and always says he is well looked after and the staff look after him well."

Sue R
carehome.co.uk rating: 4.50 out of 5

"My father has lived at Ashchurch for four years and always says he is well looked after and the staff look after him well."

Sue R
carehome.co.uk rating: 4.50 out of 5

"Mum has been a resident at Ashchurch View Nursing Home for about four years. She is very settled and well cared for. Nursing staff are very approachable, the unit is well run. The home is always very clean, and meals are varied and enjoyed by the residents. Dietary requirements are catered for."

C T
carehome.co.uk rating: 3.83 out of 5

"Mum has been a resident at Ashchurch View Nursing Home for about four years. She is very settled and well cared for. Nursing staff are very approachable, the unit is well run. The home is always very clean, and meals are varied and enjoyed by the residents. Dietary requirements are catered for."

C T
carehome.co.uk rating: 3.83 out of 5

"The staff are very friendly, kind and supportive. My sister's care has been excellent, with staff recognising and providing for her increasing needs during her stay."

V C
carehome.co.uk rating: 5.00 out of 5

"The staff are very friendly, kind and supportive. My sister's care has been excellent, with staff recognising and providing for her increasing needs during her stay."

V C
carehome.co.uk rating: 5.00 out of 5

"My Grandmother has received excellent care since she arrived. The facilities and staff are excellent. I couldn't recommend the home enough."

A J
carehome.co.uk rating: 5.00 out of 5

"Since our first meeting, the staff have been helpful and welcoming. The care that Mum has been given has always been excellent as has the communication with myself and also the help given to me making difficult decisions has been immensely helpful."

Lucy B
carehome.co.uk rating: 4.75 out of 5

"Mum has only been here for two months she has been very well looked after and the care is very caring and good."

L R
carehome.co.uk rating: 4.42 out of 5

"All the staff are polite and helpful."

Ken H
carehome.co.uk rating: 4.92 out of 5

"Respite period ongoing into 15 weeks. My Dad has improved significantly with patience and care. Staff are very attentive and accommodating and supportive of relatives."

J C
carehome.co.uk rating: 4.75 out of 5

"The care home is well looked after and the staff are very pleasant and helpful."

J M
carehome.co.uk rating: 4.50 out of 5

"I have visited quite a few care homes over the last few years and can honestly say that Ashchurch is by far the best one. The staff know all the resident's names and treat them with respect. The daily activities are well run and all residents are encouraged to take part. I can give no higher praise that if it came to the crunch I'd be happy to be a resident."

J R
carehome.co.uk rating: 4.50 out of 5

"My mum was fast-tracked, terminally ill and due to the care and attention that she has received at the home, she is still alive since July 2017. I have always received tremendous support from all the staff. I walk away and know my mum is safe."

D W
carehome.co.uk rating: 5.00 out of 5

"Every time I visit, the staff are very welcoming and very friendly. If I have personal dealings I find them very helpful. My aunty speaks very highly of all her carers."

Stewart B
carehome.co.uk rating: 4.50 out of 5

"The staff friendly and helpful to sister and family. Sister is happy and contented, clean and well dressed in these wonderful peaceful surroundings. It's somewhere I would like to be if necessary one day."

Glenys P
carehome.co.uk rating: 4.50 out of 5

"My mother has been a resident now for 5 years and during that time has been well cared for. There have been issues at times with staffing and management but these appear to have been addressed in recent months and improving greatly. Likewise the activities on offer have greatly improved thanks to a new team. I was very impressed with the care and thought that went into the planning of my mother's 100th birthday recently. Everyone involved, including management, carers, cooks and cleaners seemed to take pride in making this a very special time for my mother. She feels very much a part of a "family" at the home. We are very fortunate that we are in a position to fund a home of this quality at present - my mother appreciates the attractive surroundings, ensuite room and comfortable communal areas. It is a pleasure to visit. Ultimately, however, the only thing that concerns me is that my mother is happy and comfortable and well supported by staff. I believe this to be the case."

Jean D
carehome.co.uk rating: 4.58 out of 5

"This is only Dad's second week but care so far is very, very good."

D M
carehome.co.uk rating: 5.00 out of 5

"My father has only been in one night. Upon arrival, the assistant manager was very forceful in trying to get my father to eat and drink despite me explaining he hadn't eaten in five days and was clearly exhausted from transport. When I left my father seemed happy but upon returning the next day he was a little upset because the night carers had been responding to his calls with the response 'it's going to be a while until we get to you' and turning his call off, resulting in him wetting the bed."

Sophie M
carehome.co.uk rating: 2.73 out of 5

"I find things here very good. Staff are always helpful and friendly, Food is pretty good and I am always treated with respect. Cannot fault the staff. Do not get involved with the activities much but they are there if you want them."

Alan R
carehome.co.uk rating: 4.50 out of 5

"I think it's very good here, but I do get homesick. Food is very good, staff clean my room and look after me, all very friendly."

Gloria M
carehome.co.uk rating: 3.83 out of 5

"I am very happy with the care I receive and the staff are very caring. I think the food that is provided is of a high quality and we get a lot of variety."

A C
carehome.co.uk rating: 4.17 out of 5

"I've been a resident at Ashchurch View care home since 7th April 2015. I am happy and content here. I feel safe and am well looked after. I enjoy the musical entertainment provided. I've also made some nice friends."

J D
carehome.co.uk rating: 4.58 out of 5

"Can't do any more for me. They are very good to me."

Jean M
carehome.co.uk rating: 4.73 out of 5

"I like living here and am very lucky to be cared for the way I am. I very much like the carers as they are very helpful."

Joan S
carehome.co.uk rating: 4.00 out of 5

"I am very happy here. I have been at Barchester Ashchurch View for respite care."

Christine W
carehome.co.uk rating: 5.00 out of 5

"I very much enjoy living here. I am very happy with the care I receive."

Dorothy P
carehome.co.uk rating: 5.00 out of 5

"My husband is disabled and needs 24 hour care. I had an operation to remove my gallbladder and he was looked after as a respite patient in Ashchurch View. He was treated with dignity and humour and felt his stay there was a 'home from home' rather than a care home."

R D
carehome.co.uk rating: 4.25 out of 5

"Both my parents were residents of Ashchurch View until my mother's death last year; my father continues to be a resident at this wonderful care home. When they both moved in, they had very different needs (my mother had dementia, my father had poor mobility), but the staff went out of their way to accommodate them and we were lucky that they were able to keep them together for as long as possible. The staff are always professional and caring; they respect the dignity of the residents and get to know them individually, so that they can respond to their individual needs (this applies not only to the carers, but also to the housekeeping and kitchen staff). As a relative, the staff have also offered me reassurance and support, particularly during the last few weeks of my mother's life. My father never wanted to lose his independence, but it is testament to the wonderful care he receives that he is content and consistently complementary about the home and its staff."

Gillian F
carehome.co.uk rating: 4.83 out of 5

"Mom has been a resident here since February 2016 and in May the decision was taken to move her upstairs into nursing care, where she has flourished - in part due to the higher ratio of staff who care for her with kindness and where possible, engaging her in activities. Many of them go the extra mile to help enrich the lives of residents within the boundaries of their complex needs. All the staff I have met have been very friendly, polite and approachable and will listen to any concerns I may have, as best as it can be with Mom no longer able to live independently. She has settled here."

Jane W
carehome.co.uk rating: 4.75 out of 5