Care and facilities at Austen House Care Home

Searching for the right care home is often a decision we don't consider until we need to and at Austen House we understand that for many this can be a difficult and often daunting prospect. From your initial enquiry our staff are on hand to provide support, advice and information and we welcome you to come and see the facilities we have on offer for yourself and meet with our team who are here to help.

At Austen House we have four community areas; three caring for the needs of individuals living with Dementia and one providing care for a wide range of other nursing needs. 

In 2016 significant capital investment has been made into our two ground floor communities, with Barchester's interior design team leading on the transformation of creative spaces designed to stimulate and encourage interaction whilst creating fresh and elegant communal rooms and bedrooms.

At Austen House, we boast our own purpose designed Hair Salon and a wealth of large and small communal areas, as well as our welcoming reception area which greets all visitors with fresh coffee and home made cakes. With no restriction to visiting, we encourage the active involvement of family and are happy to accommodate relatives and visitors joining their loved ones for meals and activities within the home.

Front of building at Austen House Care Home

Care at Austen House Care Home

Nursing Care

Nursing care is for people who need a qualified nursing care team available to them 24 hours a day.

Dementia Care

Our highly skilled team of dementia experts work hard to ensure the highest quality of care, based on the latest research.

Respite Care & Short Breaks

Whether you care for a relative or are in need of care yourself, taking a break from your usual routine can do the world of good.

Extra care services

  • Stroke care
  • Young onset Dementia care
  • Services for under 65s

Care Duration

  • Accept direct referrals
  • Accept referrals from local authorities
  • Emergency placements
  • Respite and short stays

Our Guides

Here to help you make the right decision about your care requirements

Download our helpful guides

Facilities at Austen House Care Home

On-site

  • Activity classes
  • Activity room
  • Bar/café
  • Day trips
  • Exercise classes
  • Flexible mealtimes
  • Internet access/wifi
  • Laundry
  • Landscaped gardens
  • Night bite menu
  • Quiet lounge
  • Relatives meal with residents
  • Sensory garden
  • Spa bath
  • Special dietary requirements
  • TV lounge
  • Sky TV
  • Vegetable plot

Accessibility

  • Disabled bathroom
  • Disabled WC/facilities
  • Disabled parking
  • Disability awareness/equality training
  • Lift
  • Lifting and handling equipment
  • Step-free access
  • Wheelchair access within home
  • Mini bus or other transport

Accommodation

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Pets allowed
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Telephone points can be installed in bedroom
  • Thermostatic radiators
  • TV in bedroom

Extra services

  • Chiropody
  • Hair dressing salon
  • Newspapers/magazines
  • Physiotherapy
  • Residents may retain their GP

Useful Guides and Information

Useful guides

Useful Guides

Here to help you make the right decision about your care requirements.

Read our guides
activities

Activities & Events

Our activities programme is planned with individual tastes in mind, and residents always have the opportunity to try new and exciting things.

Find out more about our activities
Food and nutrition

Food & Nutrition

We offer a constantly evolving menu that caters to the tastes and dietary requirements of those we support.

Find out more about our food & nutrition

Your next steps to finding care

Our team are here to help you when you are ready to talk about the care and support you need. Please call our team to arrange a visit and come and take a look around our home.

Call our team

Call our team for more information about our care home and to arrange a visit. Phone lines are open Monday to Friday from 9am – 6pm and on Saturday from 9am-5pm.

Send a message

We'll be happy to answer your questions about the next steps for moving into our care home. Send us a message online

Download a brochure

Download our brochure to find out more about life in our care home

Our fees and contract

We want to be as transparent as possible about how we charge for the different services we provide as well as what's included in our contract.

Care Home and Company Awards

Frequently Asked Questions

  • What types of care does Austen House Care Home offer?

    Austen House Care Home offers Nursing care, Dementia care, Respite / Short stay, Services for under 65.

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