Meet the Austen House Care Home Team

Great care is delivered by great people and a committed and well-trained team, with a caring and inclusive view on life. Our trained team of professionals work together to create the best possible experience for those living in the home, striving to deliver excellent care services in a warm, homely environment. You can find out more about some of our wonderful staff members below:

Simona Cioinac

General Manager

Hello. My name is Simona, and I am the Senior General Manager here at Austen House. Welcome to our website.

Thank you for taking the time to read this. I love to see prospective residents, families and friends, new members of staff and the local community taking an interest in our community.

My role is to ensure that we deliver what we say we do. I am responsible for overall service delivery to our residents and community, inspiring and leading the team and to ensure high standards of governance and compliance are achieved.

I trained as a nurse in Italy, and worked there for 20 years in that capacity. The last 7 years before leaving Italy I had the privilege of serving the public healthcare sector through managing and leading frontline hospital services. In 2017, I came to the UK and joined the NHS, which I was particularly proud of. I have learnt a great deal from these colleagues along my career journey.

I truly believe in the values of responsibility, integrity, kindness, compassion and doing what I can for others. The care sector has afforded me the opportunity to ‘live’ these values in the workplace, for which I am truly grateful.

After serving in the NHS, I was immediately drawn to Barchester because of the culture and principles the organisation aspires to.

I am now passionately working with the community and my team here at Austen House to take the home’s services forward. My team and I are fully committed to embedding the Barchester Values: RESPECT, INTEGRITY, PASSION, EMPOWERMENT and RESPONSIBILITY.

My door is always open to the community, family, residents and staff: do not hesitate to come and talk to me should you need anything or if I can assist in any way.

Thank you for your interest in our lovely home.

Zulekha Omar

Clinical Deputy Manager

Hello,

I am thrilled to introduce myself as the new Clinical Deputy Manager at Austen House. My name is Zulekha Omar, and I am truly honoured to be joining such a dedicated and passionate team.

My primary goal in this role is to support each of you in delivering the highest quality of care to our residents. I firmly believe in the power of collaboration and support in achieving extraordinary results. I am committed to creating an atmosphere where each team member feels empowered to contribute their unique skills and ideas.

I am excited to be a part of this team and am confident that together, we will achieve great things. Let us work together to continue providing exceptional care to our patients and making a positive impact in their lives.

I look forward to getting to know each of you and working together to make Austen House a place of excellence.

Prathistha Karhi

Registered Nurse

Hello, my name is Prathistha and I have joined the nursing team at Austen House, I moved from the Nepal to qualify as a nurse and really enjoying getting to know and caring for our residents 

Lind Immaculate

Home Administrator

I'm Lind, and I have been a part of the team since 2015. I am very passionate about my role at Austen House and love spending time with the residents and getting to know their relatives. During my time at Austen House, I have developed my skills and completed the Level 2 Accounting course.

I am always around to help and happy to assist wherever possible.

Ainsworth Brown

Ainsworth Brown

Head Chef

Ainsworth started working in the hospitality industry in 2004 as a second chef at a different care home. He gained further experience as a Chef De Partie, preparing various English, Asian and French authentic dishes, before being promoted to Head Chef.

Ainsworth started at Austen House in 2015 and has gained experience in elderly care and understands about the nutritional welfare of those we support, catering for varying diets, including vegan, diabetic, celiac and authentic cultural cuisines.

Daniel Cazacu

Head of Maintenance

Hello! My name is Daniel,  I have been part of the team since 2019.

I have passion for creating a safe and comfortable  environment for our residents, staff and relatives. With several years of expertise in facilities management and leadership,  I bring a wealth of knowledge and keen eye for detail to Austen House.

I look forward to meeting you all.

Tulika Paul

Admin Assistant

Tulika has been part of the team here at Austen House since 2019 when she joined our activities team, moving to reception initially on a bank basis she is now with us every weekend and knows our residents and relatives very well 

Miracle Ainembabazi

Administration Assistant

Hello! my name is Miracle, I am the backbone of our daily operations, ensuring smooth functioning and exceptional service delivery. With a blend of organisational prowess, interpersonal finesse, and a deep sense of compassion, I am dedicated to upholding Austen House's reputation for excellence in elder care. Committed to professionalism and driven by a genuine desire to make a positive difference, I take pride in contributing to the well-being and happiness of our residents and their families.

Host Team

Hello!  Meet some of our hostesses who are very passionate about the art of hosting and creating unforgettable experiences at Austen House.

Sunita Biyani

Activities Assistant

I joined the team at Austen House in 2008 and passionate about fulfilling residents lives by getting to know each individual on a personal level and supporting them to continue enjoying their hobbies, I hold this very close to my heart 

Domestic Team

Housekeepers

These are just some of our amazing domestic team members here at Austen House. They do an excellent job keeping the home fresh and bright.

Jo Austin

Hairdresser

Hello, I'm Jo and work in the hairdressing Salon at Austen House, appointments are available two days a week and I'm very flexible over what time a residents would like, we all love a pamper and I also visit residents in their rooms if they prefer