Reviews for Edingley Lodge Care Home

"I can't speak highly enough of my stay at Edingley Lodge. Every single member of staff has been kind, caring, and very helpful. The place itself is beautiful, everywhere is spotlessly clean, and the meals are always very nice too. For anyone thinking of using Edingley Lodge, I can assure them they would be making a very wise choice."

Diana E
carehome.co.uk rating: 5.00 out of 5

"I was very impressed with Barchester Edingley Lodge Care Home. The staff were very friendly. My only concern was that residents including Mum were kept waiting for quite a while to use the toilet. She said she didn't get a daily shower. I couldn't say anything negative about anything else."

Susan H
carehome.co.uk rating: 4.50 out of 5

"Comfortable home. Friendly staff. Good food. Enjoyable activities."

Patricia S
carehome.co.uk rating: 5.00 out of 5

"The staff at Edingley are all lovely and very caring. They were always in touch with updates and upcoming events. The care home and its facilities are like a 5-star hotel, and the food and cakes looked amazing. I would definitely recommend this home."

Maisie H
carehome.co.uk rating: 5.00 out of 5

"My mum has had two recent four-week stays during which I visited frequently and thought the staff there very welcoming and highly competent. Mum's room was bright and pleasant, and the food appetizing, in a building with modern, upbeat decor in peaceful surroundings. I was very pleased indeed."

N G
carehome.co.uk rating: 5.00 out of 5

"Beautiful facility, like a first class hotel. Staff couldn't be more friendly and caring."

S E
carehome.co.uk rating: 5.00 out of 5

"Excellent care. Beautiful surroundings. Good choice of well-cooked food."

Roy S
carehome.co.uk rating: 5.00 out of 5

"My stay was fantastic. The staff were very caring and could not do enough for you. An experience I will never forget and I thank God that there are ladies and gents who care enough to do this work! Thank you everyone, I will never forget you."

Josephine B
carehome.co.uk rating: 5.00 out of 5

"Highly satisfied, meets all my expectations. Caring and patient staff and they are there whenever I need them. I love the spa bath and I can have one whenever I want, super."

Dorothy F
carehome.co.uk rating: 4.92 out of 5

"Mum was a resident before the refurbishment and couldn't wait to come back, not so much for the beautiful and new well-appointed rooms but because she has never felt so well looked after and cared for. The staff are always friendly, truly caring and genuinely respect all the residents. Mum's medical needs are getting a bit more and the care home staff manage this with real professionalism. In short, we couldn't ask for more."

Andrew F
carehome.co.uk rating: 5.00 out of 5

"Say very comfortable. Staff excellent, very kind and attentive. Good exercise with a certain member of staff."

June W
carehome.co.uk rating: 4.92 out of 5

"A fantastic transformation and refurb. The staff are truly fantastic and attentive. We feel Mum is in very good hands and it takes a great weight off to know that she is happy and content."

L S
carehome.co.uk rating: 4.50 out of 5

"Edingley Lodge Care Home is amazing, more like a hotel than a care home. The staff have always got time for the guests to talk to or just sit with if they need a bit of company. Everything about Edingley Lodge is top of the league; decor, care, food and activities. There is also a beautiful patio/balcony with views over the fields and to have afternoon tea under the sun shades. It's always a pleasure to walk into when I visit my friend before his game of dominoes. Many thanks to all the staff."

Pauline T
carehome.co.uk rating: 5.00 out of 5

"Lovely accommodation and good facilities. All the staff are professional and very attentive as well as being very friendly and helpful to us as visitors as well as the boarders."

P S
carehome.co.uk rating: 4.33 out of 5

"The staff are really wonderful and helpful. I enjoyed my stay here never got bored, lots of activities happening."

K J
carehome.co.uk rating: 4.50 out of 5

"My Mother was very well cared for during her stay (April to September 2021). She had quite complex medical conditions including type 1 diabetes and the staff worked together with the chef and her dietary and medical needs were managed well and the food was always well-presented and appetising. I visited regularly and the staff was always polite and attentive and did their best to make me feel welcome. They have a very difficult and challenging job especially during recent times but were always pleasant and caring. My mother wasn’t always the easiest of people to care for and they were patient and approachable and she was always treated with both dignity and respect. I specifically appreciated how the general manager was always open, honest, professional and approachable. The end of life care my Mother received was the best I could have hoped for, the sensitivity and empathy from all at Edingley Lodge were amazing – thank you all!"

Carolyn
carehome.co.uk rating: 4.08 out of 5

"Very pleased with everything. Only criticism there was no shower in the room, it really would of put the cherry on the cake but all in all a wonderful respite stay and wouldn't hesitate to come back."

Beryl S
carehome.co.uk rating: 5.00 out of 5

"The staff were very supportive even at night. They do need some educating for some of the equipment used. I could do without ringing a bell when a client needs help."

P H
carehome.co.uk rating: 4.27 out of 5

"My father in law has been at this care home since December 2017. He considers this to be his home and has been well cared for. The staff are almost like family and cater for all of his needs. Nothing is too much trouble and the catering and entertainment when possible are second to none."

Christian S
carehome.co.uk rating: 5.00 out of 5

"My mother was transferred to Edingley Lodge in August 2020. The whole experience from admission, the administrative aspects and all the staff involved have been lovely. We had a choice of rooms, my mother was able to be admitted straight away and settled very well. The carers and the nursing staff are always very understanding and supportive, nothing is too much trouble for them. My mum says the food is delicious! The administration team make sure you are up to date with all staff changes and current covid requirements and all the wonderful activities that take place. Everyone that I have communicated with within the last 9 months has always been cheerful, helpful and take time to explain anything that I might need to know. I'm so pleased to have found somewhere for my mother where they care about the residents every need."

Ann M
carehome.co.uk rating: 4.83 out of 5

"From my first contact with the home to date, all the staff have been professional and the communications have been excellent. This was incredibly reassuring to me when I needed to find a care home for my 94-year-old father on discharge from hospital. Not only was the time frame tight but covid added an additional layer of complication. The staff arranged a visit for me to look around at short notice. They also collected my father's specialised chair from his own home to avoid further delay in discharge. The care is excellent and all the staff have gone the extra mile to make my father comfortable in his new home. Video calls and visiting have been a wonderful way of helping ease this transition. We have recently had a new addition to the family and the staff have spent time making sure my father is kept up to date with pictures and videos as he is unable to manage his own mobile phone. We feel incredibly lucky to have found such a gem of a care home."

Louise
carehome.co.uk rating: 5.00 out of 5

"I am very grateful to everyone at Edingley Lodge for making it possible for me to visit my mother whenever they could and for setting up video connections when relevant. I'm also extremely grateful for their constant care and kindness - as is my mother herself. It's not easy to stay cheerful at the moment but everyone seems to manage. Thank you."

Kate T
carehome.co.uk rating: 4.25 out of 5

"I enjoy the care. I enjoy the food. The home is clean and the activities amusing."

Winifred H
carehome.co.uk rating: 5.00 out of 5

"I highly recommend Edingley Lodge. My Mum was only in Edingley for a few weeks as a resident receiving end of life palliative care. The entire team were well organised, caring, attentive and took great care of my Mum in her final stage of life. Of particular note was the excellent communication and updates to myself on how my Mum was doing. This element was especially important to me during the challenging times of living during the COVID pandemic and limited opportunity for face to face interaction. Great team and thank you."

Steve U
carehome.co.uk rating: 5.00 out of 5

"Barchester Edingley Lodge Care Home welcomed me for a three-week stay, having been in hospital. Every member of staff helped me gain independence on a daily basis with respect and wisdom. There is a real caring ethos with every staff member. I was encouraged to seek help whenever needed. The food is delicious and homely and nutritious. I received support in dealing with external medical professionals. Activity programme available. Barchester managers need to ensure staff members are higher enough at all times, one or two busy periods/"

Rachel L
carehome.co.uk rating: 4.92 out of 5

"My experience of Barchester Edingley Lodge Care Home has been fantastically positive since my mother became a resident. The staff are all very caring and look after my mother brilliantly and cater for all her requirements so well. My mother is fantastically fulfilled here and this provides me with the reassurance that I need that she is being looked after to a very high standard. I am happy to endorse Edingley to any future residents."

R S
carehome.co.uk rating: 5.00 out of 5

"Mum has been a resident at Barchester Edingley Lodge Care Home since March this year and has settled into her new life very happily. The staff and facilities are excellent. Mum has made friends with other residents and the staff who look after her. There are many activities provided to stimulate her and keep her busy. The food is excellent and can be tailored to the individual needs of the resident. The staff are very caring and look after Mum very well. I am glad we chose this home for her."

Kathryn R
carehome.co.uk rating: 5.00 out of 5

"With very difficult circumstances, my sister and her husband were admitted to their care home. Usually fully independent and look of sound mind, this has been stressful both for them and I'm sure, care staff. However, I found all staff to be caring and showed empathy and dignity at all times. Due to poor vision and struggling with hearing, this sometimes caused confusion, occasionally a little conflict but staff are very understanding. The accommodation is excellent and homely, clean, pleasant. Plenty of activities for a large array of abilities. Thank you."

C K
carehome.co.uk rating: 4.91 out of 5

"My stay was very good. Nice to meet other residents that are here. The staff were very good. First-class."

Bev R
carehome.co.uk rating: 5.00 out of 5

"Very pleasant place to be. Everyone is friendly. Excellent care. Food served with a smile every time. The place is spotlessly clean. Will be back here in February and June next year. Can't fault it. Thanks to all staff."

Audrey S
carehome.co.uk rating: 5.00 out of 5

"Beautifully furnished care home. Unfortunately, I have two stomas and none of the staff had any idea how to assist me. Food too fancy for me, due to health issues, and very plain food. Lots of clothing lost, a good £100 worth."

Gillian F
carehome.co.uk rating: 3.09 out of 5

"My mother's overall experience was very good and the day staff were extremely caring and attentive throughout her respite stay. However, I was disappointed that I was not informed that she had had a nighttime fall and had to follow this up. It was also disappointing that my mother didn't receive support for severe back pain during one of her night stays from the night staff."

J Y
carehome.co.uk rating: 4.58 out of 5

"Everyone has been kind, helpful and supportive. I have thoroughly enjoyed my room with the open view and great view of the sky, this has been very important to me."

N T
carehome.co.uk rating: 5.00 out of 5

"Very happy, the staff couldn't have done more for me. Everyone was extremely kind. (Not part of overall review - activities, good ideas but not all challenging enough for me personally)."

M W
carehome.co.uk rating: 4.42 out of 5

"This is the second time we have been to the Barchester Edingley Lodge Care Home for respite care. My mother needed care while getting better from an illness and she was so well looked after by all of the team. Nothing was too much trouble for them to make her stay resting and enjoyable. The food, company and surroundings all helped to make her better, she joined in the activities and met new friends. What a superb place to be in."

C S
carehome.co.uk rating: 4.92 out of 5

"It was a good experience for me as I felt total confidence with the care being offered for my mum's ten night stay and I could leave her in safe hands. All the staff are caring and paid attention to my mums needs, she was able to be quiet when she wanted to be. The food and company was also something that she enjoyed immensely as there were not many residents. It did have a feel of home about the place. It was the first time we had tried away from home and we will certainly do it again - thank you to all."

C S
carehome.co.uk rating: 5.00 out of 5

"The home was amazing. My mother-in-law was worried about going into respite and after two weeks stay, she was so settled she didn't want to come home. All the activities arranged she really enjoyed and the staff were just brilliant. Can't thank you enough. Coming back in June 2024."

Marion W
carehome.co.uk rating: 5.00 out of 5

"Very happy with everything at Barchester Edingley Lodge Care Home and the staff are brilliant. The deputy manager is amazing!"

John B
carehome.co.uk rating: 5.00 out of 5

"I am very happy with the home. My mother is very happy, thanks to the staff who are lovely and friendly. The whole place is fantastic and I don't think she could be in a better place."

Michael B
carehome.co.uk rating: 5.00 out of 5

"I am staying here for two weeks of recuperation after a hip operation and I am extremely impressed by everything I have experienced here."

Christine W
carehome.co.uk rating: 5.00 out of 5

"I was in Edingley following a total hip replacement and I was very in need of care and happy to say my care was very good. The food was excellent and the staff absolutely wonderful. They work so hard. The only thing not as good as when I was in previously was the buzzer not always being answered very quickly. The staff were run off their feet with some very poorly, needy people. Overall, I was very happy with my stay and will certainly go in again when I need care."

J F
carehome.co.uk rating: 4.83 out of 5

"My mother continues to benefit from the high level of care provided at Edingley. I am confident that her complex medical needs are reviewed weekly and carefully managed. Senior staff always make time to discuss any issues arising or ongoing concerns and communication with myself is excellent. Mum benefits from opportunities to engage with a suitable peer group and encouragement to engage in daily activities. Personal alarms have recently been introduced, which provides her with additional reassurance."

Jacqueline C
carehome.co.uk rating: 4.92 out of 5

"Edingley Lodge is an excellent care home facility. My mother spent three weeks there following a hospital stay. She was treated with care and compassion, and all the staff were lovely. From the surroundings to the food and the entertainment, we could not fault it. We would definitely have no hesitation in recommending Edingley Lodge to our family and friends."

Clare H
carehome.co.uk rating: 5.00 out of 5

"My mum has been a permanent resident at Edingley Lodge from September to November. The care and kindness she has received has been exceptional. Everyone has made her transition from her home with part-time care to the care home with full-time care very smooth. She has settled in very well knowing she is very well looked after. All the staff have made her feel so welcome and the caring and nursing staff see to her needs with great kindness. She is checked on all day and night and nothing is too much trouble. The home is very clean with all the facilities needed for personal care and dietary requirements. I would highly recommend this home for anyone looking for around the clock care for a family member who is in need of comfort and peace of mind."

Isobel M
carehome.co.uk rating: 5.00 out of 5

"I had a lovely stay at Barchester Edingley Lodge Care Home (respite care, two weeks). All staff were friendly and hands-on, day or night, and nothing was too much trouble for them. Housekeeping was excellent and rooms were kept spotless. My laundry was washed just as I liked it. Food was good and dining three times a day I enjoyed. Enjoyable activities daily too. I would recommend Edingly Lodge and give it ten out of ten."

June T
carehome.co.uk rating: 5.00 out of 5

"Overall experience good. Disappointed at lack of physiotherapy when we viewed were assured they would give that service ie. assist with walking but that didn't happen. Need more experienced staff."

A E
carehome.co.uk rating: 3.75 out of 5

"This is the second time I have visited my friend. The first time I was impressed but thought perhaps it was because we were there. But there was so many staff on duty. One played a quiz with a gentleman, one was doing a jigsaw and they seemed perfectly natural. The second visit was the same. I even heard a carer whisper to a gentleman if he wanted to go to the toilet. I cannot believe it. All nursing homes should BE LIKE THIS. They lead well from the top and it works."

Marilyn M
carehome.co.uk rating: 5.00 out of 5

"The service could not be faulted everybody was always pleasant, kind and would go one step more to make the resident comfortable."

M M
carehome.co.uk rating: 4.92 out of 5

"My mother came into Highfields due to having a number of falls due to being diagnosed with Charles Bonnet syndrome as myself and my brother were at our wit's end. Highfields is a lovely warm and friendly home with excellent management and a dedicated caring team of care staff. When I visit my mum, the care team can not do enough for you, they are so pleasant and polite and cheerful. Mum as only been at Highfields for a short while but I certainly know this is the right home for her. Whilst I was visiting mum they were having a Halloween party, the activities staff and care staff and nurses all looked amazing in their Halloween costumes. My mum really enjoyed it, hats off to all involved you did the home and residents proud. I can't thank all involved who look after my mum enough, as she receives the care, dignity and respect that she deserves. Brighterkind definitely deliver their values, keep up the good work you're all heroes."

Teresa J
carehome.co.uk rating: 5.00 out of 5

"A lovely friendly home that provides excellent care for my Nana. She feels very safe in the home, and I am happy that she is no longer at risk from having a fall and being alone"

Chris M
carehome.co.uk rating: 5.00 out of 5