Meet the Glenroyd Care Home Team

From nurses and carers to chefs and housekeepers, staff in our home are here to deliver high quality care and services to those we support. Check below to meet some of the friendly faces you are likely to see when visiting our home:

Yvonne Hand

General Manager

Hello, my name is Yvonne, and I am honoured to be the General Manager at Glenroyd Care Home. 

My journey with Glenroyd began as an agency nurse, and I quickly became attached to the home’s warm, family-like atmosphere. After consistently returning for over a year, I officially joined as Deputy Manager in June 2023 and was thrilled to be promoted to General Manager in November 2024.  The sense of community here is truly special. 

Previously, I worked as a Ward Sister at Southport Hospital, working on an acute frail elderly ward, an acute medical short stay unit, and specialising in diabetes care. Caring for the elderly is my passion, and I am privileged to build meaningful relationships with our residents and their families. 

As part of the management team, my priorities include ensuring the safety of our residents, providing person-centered care, and enabling them to lead fully enriched lives. We are committed to delivering the highest quality of care, ensuring that each resident feels at home and their families have peace of mind knowing their loved ones are in caring and professional hands. 

I look forward to welcoming you to Glenroyd very soon!

Sally Moore

Home Administrator

My name Sally and I am the Home Administrator at Glenroyd. It is my role to support the General Manager by maintaining the administration, HR and financial systems within the home. I joined Barchester as the admin assistant in August 2018, I feel at home and love all that Barchester stands for! It is my hope that I can utilise my skills and knowledge and only add to the amazing care that goes on at the home. I will be here to help families as they find the right care for their loved ones and navigate their way around fees and funding. I will always be here with a warm welcome and happy to assist with any enquiries you may have.

Agata Prendota

Activities Coordinator

Hi, my name is Agata Prendota and I am the activities coordinator here at Glenroyd. I have worked at Glenroyd since 2014 and in April 2022 transferred to activities. I developed a strong relationship with many of our residents and their families. This has helped me to create a tailored activities program focused on maximizing everyone’s wellbeing, independence, and social engagement.

It is my goal to create a stimulating environment that enables to provide imaginative, fun, and motivational activities that suit every interest and ability. My infectious enthusiasm and creative approach are the key to inspire our residents and staff to get involved in activities both within the home and in the local community.

 I am passionate about my role and especially the challenge of coming up with new ways to engage as many residents as possible in daily activities.

Ella Tomlinson

Head Chef

Hello, my name is Ella, and I have the privilege of being the Head Chef here at Glenroyd. I take great pride in preparing high-quality food, and there's nothing that brings me more joy than seeing our residents savour the dishes that my team and I create.

Our Hospitality team and I are wholeheartedly dedicated to providing our residents with seasonal home-cooked menus that offer a wide range of choices while prioritising nutrition and quality. We make sure to cater to specific individual dietary needs and all appetites, ensuring that everyone can look forward to exciting and satisfying meals.

The food we produce holds immense importance for our residents, which is why it's absolutely imperative for us to continuously seek their feedback and consistently meet the nutritional needs of each and every resident who chooses to call Glenroyd their home.

With 15 years of experience in the care sector I bring a wealth of knowledge and expertise to my role. My passion for baking even led me to run a successful cupcake business in the past. I can honestly say that I love the atmosphere and ethos here at Glenroyd, and I'm truly grateful to be a part of this wonderful community.

Adrian Harrison

Head Of Maintenance

Hi, my name is Adrian Harrison, and I joined the Glenroyd team in May 2024. With a background in the care industry, I have a deep passion for creating safe and comfortable environments for our residents. 

At Glenroyd, the well-being of our residents is at the heart of everything we do. The maintenance team and I are dedicated to upholding the highest standards, ensuring that our home remains not only safe and workable but also aesthetically pleasing for everyone in our care. 

Together, we work diligently to achieve our maintenance goals and enhance the quality of life for our residents. I look forward to continuing this important work and making a positive impact in our community.

Julie Griffiths

Head Housekeeper

Hello my name is Julie I have worked at Glenroyd since 2008 as a domestic in 2019 I took over as head house keeper I like working with the housekeeping team, and I love talking to residents and making sure their rooms are clean and tidy also getting everyone involved where possible. I want to help residents remain as independent as possible.

I work hard to ensure that the home maintains Barchester's high standards and that they work to create a relaxed, personal atmosphere for residents, relatives and staff.

Debbie Charlton

Administration Assistant

Hi, my name is Debbie, and I am the Administrator Assistant at Glenroyd. I began my journey with Barchester in 2022 as a Care Assistant. When the position of Administrator Assistant became available, I eagerly joined the admin team.

In my role, I not only manage front of the house duties but also support the Home Administrator to ensure the smooth running of the home on a daily basis. I am always available to offer support to the relatives of our residents and to assist the management team. I love being part of the Glenroyd team and strongly believe in Barchester’s values and principles.

Members of the Care team

We would like to introduce you to members of our care team, our Care assistants provide person centred care daily to our residents daily.

Members of the Domestic team

Domestic team  -  This is are amazing domestic team here at the Glenroyd always here to keep our residents home clean and tidy to Barchester high standard.

Mark Ogden

Hairdresser

Hi. My name is Mark, and I am Glenroyd’s hairdresser. I am here weekly on Thursday’s. I love pampering and making our residents look fabulous!