Reviews for Mill Court Care Home

"A wonderful, purpose-built, brand-new facility. The communal areas are well thought out, comfortable and modern. The rooms are beautifully finished with modern wet rooms. The staff were all fantastic. My mum enjoyed her respite week and settled very quickly. The food was also lovely according to Mum! Thank you. I would thoroughly recommend this care home."

Samantha M
carehome.co.uk rating: 4.58 out of 5

"My mother was the first person into the home and it was not an easy transition but she was very well looked after. However as more people have come in I feel that things are not running as well as they should. On the occasions when I have been with her when she has had a meal the food is very poor. Soggy poor quality white bread toasted, re heated food and tasteless. Communications are not good either. I was rung up at 9.30 pm the other Saturday night about transportation for my mother for a long standing appointment at the hospital for the Monday. On other occasions I have had 3 staff ring me up about the same hospital visit asking me the same questions. There does not seem to be much communication between each other or system in place. This does not fill me with great confidence. My mother has dementia but seems contented and the care workers are amazing. I feel for the price we are paying per week things in the general running of the place need to improve hugely."

L M
carehome.co.uk rating: 3.58 out of 5

"Barchester Mill Court Care Home is a very special place. My mother moved in last week and although it has only been a week, it feels like home. The staff are all very caring and nothing is too much trouble. The rooms are well laid out and kept clean and tidy. The activities are carefully organised and inclusive no matter what your disability. Families visiting are also made to feel at home."

Lucy C
carehome.co.uk rating: 4.92 out of 5