Care and facilities at West Oak Care Home

The features and facilities are designed to the highest standards to enhance the lives of residents, and the care we provide is delivered by professionals who are committed to making this home an exceptional place to live. We understand how difficult choosing a care home for a loved one can be, so all our services are devised to make this process as smooth as possible, and our staff are always on hand to give you advice, should you need it.

We are now using handheld digital technology called 'Enable' internally to develop, update and manage our care and life enrichment documentation for residents. We work with one of the UK’s major digital care home documentation providers and have a bespoke platform to manage documentation digitally which aligns with our wish to deliver the highest quality individual care and life enrichment. You will see our team members using hand-held devices as the care plans and life enrichment preferences will be accessed via the device on an App. This will mean that it may look like our teams are using their mobile telephones, rest assured this is not the case and all technology used in the home is there to support our residents and relatives. There are so many benefits in moving to using digital technology to care for our residents, and for the staff working at the home including improving communication and collaboration between teams, increasing accuracy of care intervention recording and becoming more environmentally friendly.