Activities at Silverbirch House Care Home

We are thrilled to announce that Silverbirch House, our new luxury care home in Guildford, has opened its doors in style, with a Grand Opening performed by the Mayor of Guildford, Cllr Masuk Miah, in front of invited guests from the local community. 

Barchester’s General Counsel and Director of Quality, Risk and Compliance, Mike O’Reilly, and General Manager of the home, Louise White, hosted the event and invited guests to view the beautiful new 64 bed care home and landscaped gardens, which is now open and welcoming its first residents. The home has been designed with residents’ comfort in mind and will offer nursing, specialist dementia and residential care from a team of well-trained staff.

Louise White, our general manager, said, "Some of our carers have come from other companies and have said that our training is the best they have ever experienced. It's fantastic to see all my team learn how to be a great member of the team, but also become part of a warm and welcoming team that pulls together. We are proud of all our staff who have already embraced the Barchester way of life. We are excited to welcome our first residents on Monday, December 11th, following our VIP celebrations this week. At Silverbirch House, we offer a diverse life enrichment program that keeps residents active and engaged with a selection of physical, mental, and spiritual activities tailored to their interests and abilities. We aim to set a new standard for care homes across the UK with our new luxury care home, Silverbirch House in Guildford”.

Congratulations to Senior Carer Helena who is this month's outstanding employee.

 Helena has shown outstanding commitment to her training and leadership skills. She is a pleasure to have on the team and is very excited about her new residents moving in.

Well done and keep up the good work!

Barchester Healthcare is proud to announce that its newest luxury care home, Silverbirch House, in Guildford, has received all the keys from Acheson Construction Ltd.  The home is throwing open its doors to the local community for the weekend of 9th and 10th December and everyone is welcome to come and visit.

General manager Louise comments “Personalised care really is at the heart of everything we do, and we are looking forward to meeting new friends from within the local community and to welcoming our new residents and their loved ones. Our home will provide a dedicated Life Enrichment programme which includes a choice of daily activities so that residents can continue to do the things they love, try something new and above all keep the enjoyment in every day. Talented chefs will prepare delicious, nutritious home-cooked meals from seasonal menus, created with residents’ preferences in mind”.

We invited the local community to enjoy a Cheese and Wine evening with live music from Joanna Rowlands to thank them for their patience during our construction. The team gave the neighbours and leaders of local Chitty’s Common tours to showcase Barchester's newest premium care home. Our hospitality team ensured that everyone was suitably well-fed and watered with an array of tasty cheeses, seasonal fruit and wines. Local resident, Sue said: “I thoroughly enjoyed the evening, Everything was prepared so well. The home and staff were fabulous, the food, wine and customer service was second to none. New residents are going to feel so special living here”.

Louise White, General Manager,said: “The team at Silverbirch House is dedicated to making sure that this home is a hub of the local community, and with this event we are off to an excellent start. It was a resounding success!”

Marisa Beazley and Natalie Watts, two community matrons with advanced skills and vast experience in both primary and secondary care, recently visited. Alexandra our Deputy Manager discussed the possible healthcare needs of the residents, which reflect long-term conditions, disability, and advanced frailty.

Marisa emphasized the importance of supporting and advising care homes in Guildford and Waverley. She stated, "Our aim is to provide the best possible support to care homes and ensure that residents receive the care they need." Nurse Natalie said, “We appreciated seeing your stunning new home and we loved the twinkling lights above the baths! We look forward to seeing you in the future to support you”. 

The visit highlights the importance of collaboration between healthcare professionals to ensure that individuals with complex healthcare needs receive the best possible care and support.